cannot find multimedia audio controller

[Banhangah]

Like everyone else on this list, I've recently formatted my harddrive and trying to get back the simple things I lost, ie) my multimedia audio driver and video contorller (VGA compatible). Both have the traditional yellow question mark. Now this computer was working reasonable well 3 days ago, so I know that these drivers were there but where I got them and which driver to get, I am a bit lost.

Here are my computer specs (as provided by belarc analysis):

Operating System
System Model
Windows XP Professional Service Pack 3, v.3300 (build 2600)
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Board: Gigabyte Technology Co., Ltd. 8IPE1000-G
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F1 01/08/2004

Drives Memory Modules c,d
79.05 Gigabytes Usable Hard Drive Capacity
75.50 Gigabytes Hard Drive Free Space

SONY DVD RW DRU-820A [CD-ROM drive]

SAMSUNG SP0802N [Hard drive] (80.06 GB) -- drive 0, s/n S00KJ10XB12993, rev TK200-04, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 79.05 GB 75.50 GB free

Network Drives
None detected

Canon iP1200 on USB001

Controllers Display
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Standard Game Port
Communications Other Devices
Standard 1200 bps Modem


Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 121.173.108.10 / 24
Gateway: 121.173.108.254
Dhcp Server: 61.78.44.128
Physical Address: 00:E0:4D:0F:36:E6

Networking Dns Servers: 168.126.63.1
168.126.63.2
Logitech QuickCam Chat
Serial Cable using IrDA Protocol [Infrared]
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB WheelMouse
USB Root Hub (5x)


I hope that is the information that is necessary for any help (that would be greatly appreciated). Thanks in advance.

[bookworm]

Originally Posted by Banhangah

Like everyone else on this list, I've recently formatted my harddrive and trying to get back the simple things I lost, ie) my multimedia audio driver and video contorller (VGA compatible). Both have the traditional yellow question mark. Now this computer was working reasonable well 3 days ago, so I know that these drivers were there but where I got them and which driver to get, I am a bit lost.

Here are my computer specs (as provided by belarc analysis):

Operating System
System Model
Windows XP Professional Service Pack 3, v.3300 (build 2600)
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Board: Gigabyte Technology Co., Ltd. 8IPE1000-G
Bus Clock: 200 megahertz
BIOS: Award Software International, Inc. F1 01/08/2004

Drives Memory Modules c,d
79.05 Gigabytes Usable Hard Drive Capacity
75.50 Gigabytes Hard Drive Free Space

SONY DVD RW DRU-820A [CD-ROM drive]

SAMSUNG SP0802N [Hard drive] (80.06 GB) -- drive 0, s/n S00KJ10XB12993, rev TK200-04, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 79.05 GB 75.50 GB free

Network Drives
None detected

Canon iP1200 on USB001

Controllers Display
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Standard Game Port
Communications Other Devices
Standard 1200 bps Modem


Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 121.173.108.10 / 24
Gateway: 121.173.108.254
Dhcp Server: 61.78.44.128
Physical Address: 00:E0:4D:0F:36:E6

Networking Dns Servers: 168.126.63.1
168.126.63.2
Logitech QuickCam Chat
Serial Cable using IrDA Protocol [Infrared]
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Logitech USB WheelMouse
USB Root Hub (5x)


I hope that is the information that is necessary for any help (that would be greatly appreciated). Thanks in advance.

you have a graphic card installed, will ned make and model, if not sure Get Everest, copy and paste the Computer / Summary section
http://www.softpedia.com/get/System/...-Edition.shtml

audio is Realtek go here http://www.realtek.com.tw/downloads/...tDown=false#AC

Tick I accept the above – wait till site resets then click Next

Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[Banhangah]

The audio contorller isintalled and working fine....Thank you greatly.

The secondary informatino you wanted is as follows: (from everest)

Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3, v.3300
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ESL-4F8A9F29A53


Motherboard
CPU Type Intel Pentium 4, 3015 MHz (15 x 201)
Motherboard Name Gigabyte GA-8IPE1000-G (5 PCI, 1 AGP, 4 DDR DIMM, Audio, Gigabit LAN)
Motherboard Chipset Intel Springdale i865PE
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type Award Modular (01/08/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display
Video Adapter nVIDIA GeForce 6200 HSI-AGP
3D Accelerator nVIDIA GeForce 6200 HSI-AGP

Multimedia
Audio Adapter Realtek ALC850 @ Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Disk Drive SAMSUNG SP0802N (80 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive SONY DVD RW DRU-820A
SMART Hard Disks Status OK

Partitions
C: (NTFS) 75383 MB (71654 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Logitech USB WheelMouse

Network
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (121.173.108.10)
Modem Standard 1200 bps Modem

Peripherals
Printer Canon iP1200
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device Logitech QuickCam Chat
USB Device Logitech USB WheelMouse


I hope somewhere in that list is the information your were looking for. Again...thanking you in advance


Ban Hang-ah, South Korea

[bookworm]

Originally Posted by Banhangah

The audio contorller isintalled and working fine....Thank you greatly.

The secondary informatino you wanted is as follows: (from everest)

Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3, v.3300
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ESL-4F8A9F29A53


Motherboard
CPU Type Intel Pentium 4, 3015 MHz (15 x 201)
Motherboard Name Gigabyte GA-8IPE1000-G (5 PCI, 1 AGP, 4 DDR DIMM, Audio, Gigabit LAN)
Motherboard Chipset Intel Springdale i865PE
System Memory 512 MB (PC3200 DDR SDRAM)
BIOS Type Award Modular (01/08/04)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display
Video Adapter nVIDIA GeForce 6200 HSI-AGP
3D Accelerator nVIDIA GeForce 6200 HSI-AGP

Multimedia
Audio Adapter Realtek ALC850 @ Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Disk Drive SAMSUNG SP0802N (80 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive SONY DVD RW DRU-820A
SMART Hard Disks Status OK

Partitions
C: (NTFS) 75383 MB (71654 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Logitech USB WheelMouse

Network
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (121.173.108.10)
Modem Standard 1200 bps Modem

Peripherals
Printer Canon iP1200
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device Logitech QuickCam Chat
USB Device Logitech USB WheelMouse


I hope somewhere in that list is the information your were looking for. Again...thanking you in advance


Ban Hang-ah, South Korea

This is your video driver from nVidia http://www.nvidia.com/object/winxp_169.21_whql.html

read the Installation hints

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[bluelightning28]

I reeboted and it still has no sound I checked in control panel and sounds and audio, and no devices found.

[bookworm]

Originally Posted by bluelightning28

I reeboted and it still has no sound I checked in control panel and sounds and audio, and no devices found.

this driver is picky, make a note of where the files have uncompressed ( unzipped to) and install this way, use the If No Setup File Method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

don't forget the Restore Point

[bluelightning28]

Originally Posted by bookworm

this driver is picky, make a note of where the files have uncompressed ( unzipped to) and install this way, use the If No Setup File Method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

don't forget the Restore Point

When I try to update it says "The wizard could not find a better match for your hardware than the software you have currently installed."

[bookworm]

Originally Posted by bluelightning28

When I try to update it says "The wizard could not find a better match for your hardware than the software you have currently installed."

check this to see if Soundmax is default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to
focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

[bluelightning28]

Originally Posted by bookworm

check this to see if Soundmax is default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to
focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

It is the modem 0 and there's nothing else to choose from in the drop down box, and my audio plugs are in the I/O plate.

[bookworm]

Originally Posted by bluelightning28

It is the modem 0 and there's nothing else to choose from in the drop down box, and my audio plugs are in the I/O plate.

go here to Intel, Intel chipset - install then Restart your comp
http://downloadcenter.intel.com/Deta...nal &lang=eng

install audio if need be

Don't forget the Restore Point

[bluelightning28]

Originally Posted by bookworm

go here to Intel, Intel chipset - install then Restart your comp
http://downloadcenter.intel.com/Deta...nal &lang=eng

install audio if need be

Don't forget the Restore Point

I did all you said and installed the audio again (soundmax) and still nothing. I checked on the control panel sounds and audio and it still has only one option the modem 0. Also the little icon for sound max on my taskbar says "No SoundMAX audio present, You cannot use the SoundMAX control panel."

[bluelightning28]

Sorry for double posting but heres a screen shot of my desktop (this is just a skin for vista, its really sp3) http://tinypic.com/view.php?pic=2d0kt8o&s=4

[bookworm]

Originally Posted by bluelightning28

Sorry for double posting but heres a screen shot of my desktop (this is just a skin for vista, its really sp3) http://tinypic.com/view.php?pic=2d0kt8o&s=4

you will need to check the BIOS, I'm not familiar with Intel BIOS, so I'm off to my buddys site to get help, I'll post back

[bluelightning28]

Please do, Im leaving soon for two weeks and wont be able to access the internet till I return.

[bookworm]

Originally Posted by bluelightning28

Please do, Im leaving soon for two weeks and wont be able to access the internet till I return.

download the manual from Intel http://support.intel.com/support/mot.../cs-008983.htm

to enter BIOS press the F2 key as soon as comp boots
BIOS Setup Programe Menu Bar is shown
use right arrow key to select Advanced Menu
down arrow key to select Peripheral Configuration - press Enter key
Peripheral Configuration Submenu opens
Audio should show [Enabled]
if [Disabled] you can use the F9 key to set Defaults, which should Enable audio - if is doesn't try the + or the PgUp key
Press F10 to Save & Exit BIOS
y key to accept changes

XP will load

if need be install audio driver again