05-23-2008, 06:45 PM
|
|
Registered User
|
|
Join Date: May 2008
Posts: 16
|
|
|
Missing Usb Controller
I just reformatted my dads computer because it had a virus and was beyond repair so I just cleaned it all up. But now when I plug something into the USB port the plug and play does not come up. I have looked at the device manager and notice that there is no USB controller. I only say this because I compared it with my computer which does have a USB CONTROLLER. I don't know if this is the problem or if it is something else but can anyone point me to the right direction? Will provide specs from Belarc.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.40 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: VT8366-8233
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. 6.00 PG 11/13/2001
Drives Memory Modules c,d
80.55 Gigabytes Usable Hard Drive Capacity
75.79 Gigabytes Hard Drive Free Space
CyberDrv CW038D CD-R/RW [CD-ROM drive]
LITEON CD-ROM LTN526D
MAXTOR 6L020J1 [Hard drive] (20.55 GB) -- drive 0, s/n 661134454653, rev A93.0500, SMART Status: Healthy
WDC WD600BB-00CAA0 [Hard drive] (60.02 GB) -- drive 1, s/n WD-WMA8E1178393, rev 16.06V16, SMART Status: Healthy 256 Megabytes Installed Memory
Slot 'A0' has 128 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes
c: (NTFS on drive 1) 60.01 GB 59.93 GB free
d: (NTFS on drive 0) 20.54 GB 15.86 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Jose 5/23/2008 7:24:02 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
HP OfficeJet G85 on DOT4_001
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller SiS 300/305 [Display adapter]
DELL E152FP [Monitor] (14.9"vis, s/n 6418043O1R9H, March 2004)
Bus Adapters Multimedia
None detected MPU-401 Compatible MIDI Device
Standard Game Port
Vinyl AC'97 Codec Combo Driver (WDM)
Communications Other Devices
SoftV92 Data Fax Modem
3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
primary Auto IP Address: 192.168.1.106 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:10:4B:CA:A2:AB
Networking Dns Servers: 68.87.74.162
68.87.68.162
Hewlett-Packard OfficeJet G85 Scanner
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 05/13/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q941202 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
|
05-23-2008, 07:16 PM
|
 |
Sound Queen
|
|
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
|
|
Quote:
|
Originally Posted by dude22blue
I just reformatted my dads computer because it had a virus and was beyond repair so I just cleaned it all up. But now when I plug something into the USB port the plug and play does not come up. I have looked at the device manager and notice that there is no USB controller. I only say this because I compared it with my computer which does have a USB CONTROLLER. I don't know if this is the problem or if it is something else but can anyone point me to the right direction? Will provide specs from Belarc.
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
1.40 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: VT8366-8233
Bus Clock: 133 megahertz
BIOS: Award Software International, Inc. 6.00 PG 11/13/2001
Drives Memory Modules c,d
80.55 Gigabytes Usable Hard Drive Capacity
75.79 Gigabytes Hard Drive Free Space
CyberDrv CW038D CD-R/RW [CD-ROM drive]
LITEON CD-ROM LTN526D
MAXTOR 6L020J1 [Hard drive] (20.55 GB) -- drive 0, s/n 661134454653, rev A93.0500, SMART Status: Healthy
WDC WD600BB-00CAA0 [Hard drive] (60.02 GB) -- drive 1, s/n WD-WMA8E1178393, rev 16.06V16, SMART Status: Healthy 256 Megabytes Installed Memory
Slot 'A0' has 128 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes
c: (NTFS on drive 1) 60.01 GB 59.93 GB free
d: (NTFS on drive 0) 20.54 GB 15.86 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Jose 5/23/2008 7:24:02 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
HP OfficeJet G85 on DOT4_001
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller SiS 300/305 [Display adapter]
DELL E152FP [Monitor] (14.9"vis, s/n 6418043O1R9H, March 2004)
Bus Adapters Multimedia
None detected MPU-401 Compatible MIDI Device
Standard Game Port
Vinyl AC'97 Codec Combo Driver (WDM)
Communications Other Devices
SoftV92 Data Fax Modem
3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX)
primary Auto IP Address: 192.168.1.106 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:10:4B:CA:A2:AB
Networking Dns Servers: 68.87.74.162
68.87.68.162
Hewlett-Packard OfficeJet G85 Scanner
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 05/13/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q941202 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
|
USB is included in XP SP2
Try a System File Check go to Run – type “sfc /scannow” (without the quotes and note space after sfc) have Win disc available in case sfc needs to replace or repair any files. The program runs with no alerts and then closes.
__________________
Hope this helps 
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|
05-23-2008, 08:06 PM
|
|
Registered User
|
|
Join Date: May 2008
Posts: 16
|
|
|
I did what you told me but it did not work. The computer still doesn't have a USB controller or anything. What else can I try?
|
05-24-2008, 10:15 AM
|
|
Sound Queen
|
|
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
|
|
Quote:
|
Originally Posted by dude22blue
I did what you told me but it did not work. The computer still doesn't have a USB controller or anything. What else can I try?
|
it's not showing the motherboard Get Everest, copy and paste the Computer / Summary section
Open Everest - expand Computer - select Summary - select Report - Quick Report - HTML . The report opens, using mouse hold the left button and starting at all above Debug-PCI - highlight all the text - when highlighted right click mouse - select Copy
Then open post – right click mouse – select Paste and the report will insert.
http://www.softpedia.com/get/System/...-Edition.shtml
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|
05-24-2008, 12:55 PM
|
|
Registered User
|
|
Join Date: May 2008
Posts: 16
|
|
|
here what I got (thank you ahead of time this is like the 2nd time you help me with something like this)
Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name JOSE-3723531C1C
User Name Jose
Motherboard:
CPU Type AMD Athlon XP, 1400 MHz (10.5 x 133) 1600+
Motherboard Name ECS K7VTA3 v2 (5 PCI, 1 AGP, 1 CNR, 3 DDR DIMM, Audio)
Motherboard Chipset VIA VT8366A Apollo KT266A
System Memory 256 MB (PC2100 DDR SDRAM)
BIOS Type Award Modular (11/13/01)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter SiS 300/305 (16 MB)
3D Accelerator SiS 300/305
Monitor Dell E152FP [15" LCD] (6418043O1R9H)
Multimedia:
Audio Adapter VIA AC'97 Enhanced Audio Controller
Storage:
IDE Controller VIA Bus Master IDE Controller
Disk Drive WDC WD600BB-00CAA0 (55 GB, IDE)
Disk Drive MAXTOR 6L020J1 (20 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive CyberDrv CW038D CD-R/RW (16x/12x/40x CD-RW)
Optical Drive LITEON CD-ROM LTN526D (52x CD-ROM)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 57231 MB (57160 MB free)
D: (NTFS) 19587 MB (14525 MB free)
Total Size 75.0 GB (70.0 GB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse PS/2 Compatible Mouse
Network:
Network Adapter 3Com EtherLink XL 10/100 PCI TX NIC (3C905B-TX) (192.168.1.106)
Modem SoftV92 Data Fax Modem
Peripherals:
Printer HP OfficeJet G85
|
05-24-2008, 05:44 PM
|
 |
Temporary Ban
|
|
Join Date: Sep 2002
Location: In a plasma conduit
Posts: 1,625
|
|
__________________
Where there's a will, There's a way.
Pay developers, not Rapidshare!
I know nowt, but at least I'm trying. 
Quality, not quantity.
Prevention is better than cure.
|
05-24-2008, 05:55 PM
|
|
Registered User
|
|
Join Date: May 2008
Posts: 16
|
|
|
Thank you but still no USB Controller.
|
05-24-2008, 06:10 PM
|
|
Temporary Ban
|
|
Join Date: Sep 2002
Location: In a plasma conduit
Posts: 1,625
|
|
|
Ok, the obvious things. This is on board USB and the bios has it enabled?
Also, in device manager, what is the computer type?
__________________
Where there's a will, There's a way.
Pay developers, not Rapidshare!
I know nowt, but at least I'm trying.
Quality, not quantity.
Prevention is better than cure.
Last edited by Disk_Contented : 05-24-2008 at 06:19 PM.
|
05-24-2008, 06:58 PM
|
|
Registered User
|
|
Join Date: May 2008
Posts: 16
|
|
|
I'm not 100% sure what your asking but how can I check the BIOs to see if it is enabled?
|
05-24-2008, 08:00 PM
|
|
Sound Queen
|
|
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
|
|
Quote:
|
Originally Posted by dude22blue
I'm not 100% sure what your asking but how can I check the BIOs to see if it is enabled?
|
all commands in the BIOS are done on the keyboard, arrow keys to select
to enter BIOS press the <Del> key as soon as comp boots, you will see this menu - click image to focus
http://www.overclockeddoc.com/bookwo...A3%20Setup.JPG
down arrow key to Integrated Peripherals - press Enter
http://www.overclockeddoc.com/bookwo...rg%20Perph.JPG
USB 2 Support should be [Enabled] if not use the + key to change
press F10 to Exit & Save changes
y to accept changes
XP will load
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|
05-24-2008, 09:33 PM
|
|
Registered User
|
|
Join Date: May 2008
Posts: 16
|
|
|
work like a charm thank you do much for all the help I don't know what I would have done without it.
|
05-25-2008, 01:37 PM
|
|
Registered User
|
|
Join Date: May 2008
Posts: 16
|
|
|
crap I hate to ask for more help but I need it. When I opened up the BIOS I had to enable all USB and now when the computer starts up two messages pop up. One saying port 4-7 not found or something like that, and another one saying that USB 2.0 would be better and would work faster, anyways to make that message go away?
|
05-25-2008, 02:17 PM
|
|
Sound Queen
|
|
Join Date: Sep 2002
Location: Lancashire England
Posts: 9,443
|
|
Quote:
|
Originally Posted by dude22blue
crap I hate to ask for more help but I need it. When I opened up the BIOS I had to enable all USB and now when the computer starts up two messages pop up. One saying port 4-7 not found or something like that, and another one saying that USB 2.0 would be better and would work faster, anyways to make that message go away?
|
do you mean all of them, OnChip USB Controller, keyboard, mouse
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
|
05-25-2008, 03:05 PM
|
|
Temporary Ban
|
|
Join Date: Sep 2002
Location: In a plasma conduit
Posts: 1,625
|
|
|
No he doesn't mean that.
__________________
Where there's a will, There's a way.
Pay developers, not Rapidshare!
I know nowt, but at least I'm trying.
Quality, not quantity.
Prevention is better than cure.
Last edited by Disk_Contented : 05-25-2008 at 03:09 PM.
|
05-25-2008, 04:18 PM
|
|
Registered User
|
|
Join Date: May 2008
Posts: 16
|
|
|
ya I don't mean that. I guess I enabled all USB when there was only 2. So I fixed that message but I still don't know how to fix the "you should upgrade to USB 2.0 for better quality" I try to clicking it in Device manager and updating driver but it says no better one found.
|
| Thread Tools |
Search this Thread |
|
|
|
| Display Modes |
Rate This Thread |
 Linear Mode
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
All times are GMT -5. The time now is 11:24 AM. |
|
|
|
