Multimedia Audio Controller missing

[CokerDay]

Can anyone help me with this one. I have been trying for days without success.

Since re-installing windows xp I have no sound. My device manager fives me a yellow question mark against the "Multimedia Audio Controller".

I have run Belarc and my system parameters are as follows:

System model:
FUJITSU SIEMENS SCENIC EDITION
System Serial Number: YBCM188120
Chassis Serial Number: YBCM188120
Enclosure Type: Mini-Tower

Main Circuit board
Board: FUJITSU SIEMENS D2140 S26361-D2140
Serial Number: B00E1596
Bus Clock: 533 megahertz
BIOS: FUJITSU SIEMENS // Phoenix Technologies Ltd. 5.00 R1.11.2140.02 09/19/2005

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

I have tried and failed to get the driver for the Multimedia Audio controller of the Fujitsu-siemens website.

Can anyone help? Many thanks

[bookworm]

Originally Posted by CokerDay

Can anyone help me with this one. I have been trying for days without success.

Since re-installing windows xp I have no sound. My device manager fives me a yellow question mark against the "Multimedia Audio Controller".

I have run Belarc and my system parameters are as follows:

System model:
FUJITSU SIEMENS SCENIC EDITION
System Serial Number: YBCM188120
Chassis Serial Number: YBCM188120
Enclosure Type: Mini-Tower

Main Circuit board
Board: FUJITSU SIEMENS D2140 S26361-D2140
Serial Number: B00E1596
Bus Clock: 533 megahertz
BIOS: FUJITSU SIEMENS // Phoenix Technologies Ltd. 5.00 R1.11.2140.02 09/19/2005

Operating System
Windows XP Home Edition Service Pack 2 (build 2600)

I have tried and failed to get the driver for the Multimedia Audio controller of the Fujitsu-siemens website.

Can anyone help? Many thanks

Your audio plugs must be on the I/O plate for this driver to work, if you use an expansion slot then you have a Sound Card installed, see here, click the image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

You are correct, no audio driver listed for the model, but the board D2140 has Realtek AC'97 according to Fujitsu go here http://www.realtek.com.tw/downloads/...tDown=false#AC

Tick I accept the above – wait till site resets then click Next

Download the (Executable file) save to desktop, double click downloaded file on desktop to install

The site is slow

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[CokerDay]

Many thanks for your reply regarding this very fraustrating issue.
My audio plugs are on the I/O Plate. I do not have a sound card installed on an expansion slot.

I downloaded as stated and installed from the Desktop. However still no sound.

I staill have a "yellow" question mark under "other devices" and "Multimedia Audio Controller".

Any furher help would be very much appreciated. Thanks once again.

[bookworm]

Originally Posted by CokerDay

Many thanks for your reply regarding this very fraustrating issue.
My audio plugs are on the I/O Plate. I do not have a sound card installed on an expansion slot.

I downloaded as stated and installed from the Desktop. However still no sound.

I staill have a "yellow" question mark under "other devices" and "Multimedia Audio Controller".

Any furher help would be very much appreciated. Thanks once again.

check this to see if Realtek is default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on
down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

[CokerDay]

OK. Tried all and still no luck.

I checked Control Panel/ Sound & Audio Devices/ Audio tab however all is gery out so I was unable to goto Sound Playback click on
down arrow and check that the correct audio is selected.

I have to say this is spuring me on to see if I can beat it or if anyone can help. So far I have learned a lot getting this far so far.

Is there another route for a solution to this problem.

Thanks to all so far for your kind efforts and help.

[bookworm]

Originally Posted by CokerDay

OK. Tried all and still no luck.

I checked Control Panel/ Sound & Audio Devices/ Audio tab however all is gery out so I was unable to goto Sound Playback click on
down arrow and check that the correct audio is selected.

I have to say this is spuring me on to see if I can beat it or if anyone can help. So far I have learned a lot getting this far so far.

Is there another route for a solution to this problem.

Thanks to all so far for your kind efforts and help.

check this out

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot.

[CokerDay]

Thanks for all your help. I really do appreciate it.
Checked - Windows Audio, which shows it has already started and is automatic on the local system.
The configuration from what I can see does not need changing at this stage as the parameters agree to what you have suggested.
I hope this is a challenge for you as it is for me. I completely ran out of idea's.
I am tempted to buy a basic sound card if this fixes this problem, but now have got to a stage to try and stop this computer beating me.

[bookworm]

Originally Posted by CokerDay

Thanks for all your help. I really do appreciate it.
Checked - Windows Audio, which shows it has already started and is automatic on the local system.
The configuration from what I can see does not need changing at this stage as the parameters agree to what you have suggested.
I hope this is a challenge for you as it is for me. I completely ran out of idea's.
I am tempted to buy a basic sound card if this fixes this problem, but now have got to a stage to try and stop this computer beating me.

Which FUJITSU SIEMENS SCENIC EDITION do you have, and can you check for a serial number on the comp, and what country of origin is the model from. You may need to check the BIOS to see if audio enabled.

[CokerDay]

BIOS Audio was set to Auto, but have now set this to enable.

Product: SCENIC EDITION X102
Model: MI2W-D1240
System No:VFY-SCED102-25GB
Part No: ABN:K678-V701-73
Serial Number:YBCM188120

Back to you.

Once again many thanks

[bookworm]

Originally Posted by CokerDay

BIOS Audio was set to Auto, but have now set this to enable.

Product: SCENIC EDITION X102
Model: MI2W-D1240
System No:VFY-SCED102-25GB
Part No: ABN:K678-V701-73
Serial Number:YBCM188120

Back to you.

Once again many thanks

checked the model and realtek is the audio, now itis enabled install the driver again

[whazzp]

Hi barbara,

heres the info on my PC.Thank you so much for the reply.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) TriGem Computer,Inc. Kiruna SNF
System Serial Number: TG1234567890123
Enclosure Type: Other
Processor a Main Circuit Board b
867 megahertz Intel Pentium III
32 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: TriGem Computer,Inc. Kiruna
BIOS: Phoenix Technologies LTD 6.00 04/18/011
Drives Memory Modules c,d
20.54 Gigabytes Usable Hard Drive Capacity
15.70 Gigabytes Hard Drive Free Space

SONY CD-RW CRX210E1 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

QUANTUM FIREBALLP LM20.5 [Hard drive] (20.55 GB) -- drive 0, s/n 884011361754, rev A35.0700, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'M1' has 64 MB
Slot 'M2' has 128 MB
Local Drive Volumes


c: (NTFS on drive 0) 10.05 GB 5.31 GB free
d: (NTFS on drive 0) 10.49 GB 10.39 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
jhanna 5/24/2008 10:23:16 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801AA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 4000 [Display adapter]
Samsung SyncMaster [Monitor] (13.8"vis, s/n HMBP500476, May 2007)
Bus Adapters Multimedia
Intel(R) 82801AA USB Universal Host Controller Unimodem Half-Duplex Audio Device
Communications Other Devices
PCI SoftV92 Voice Modem


Intel(R) PRO/100+ PCI Adapter
primary Auto IP Address: 192.168.232.14 / 19
Gateway: 192.168.224.1
Dhcp Server: 192.168.224.1
Physical Address: 00:03:47:40:6C:7A

Networking Dns Servers: 121.1.3.250
203.84.191.216
121.1.3.208
121.1.3.199
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub
Virus Protection [Back to Top]
CA Anti-Virus Version 8.4.0.28
Realtime File Scanning On