A little sound help?

wpark2419 · #1 05-15-2008, 03:57 PM

Two days ago, I was on the computer, it froze up (like it always does) and I restarted it. Well, once it started back up there was no sound. The volume icon on the taskbar is gone. We have a lot of problems with this computer, as it's older and uses windows ME (ugh). We have to reformat a lot. So first I tried to recover...got nothing, so I reformatted. Still no sound, and no sound icon. I've read other posts, and tried things that were suggested to them, but nothing. My computer is an HP Pavilion 8870 with Windows ME. Sound card is Sound Blaster Audio PCI 128 WDM. There is a big yellow exclamation mark next to it in the device manager. My sound card is also built in. Below I will post what it says from Belarc. It says I have a Sound Blaster 16 or AWE32 or compatible (WDM), so I'm not sure what's up. Thanks in advance for any help.

Operating System System Model
Windows Millennium Edition (build 4.90.3000) 00101730 8870 15294200001070 30
System Serial Number: 2156HPPAV3
Processor a Main Circuit Board b
1.20 gigahertz AMD Athlon Board: Asus A7V-VM 1.02
BIOS: Phoenix Technologies LTD 2.07 01/19/01
Drives Memory Modules c,d
73.01 Gigabytes Usable Hard Drive Capacity
62.27 Gigabytes Hard Drive Free Space

MITSUMI CR-48X5TE [CD-ROM drive]
PIONEER DVD-ROM DVD-115 [CD-ROM drive]
Generic floppy disk drive (3.5")

QUANTUM FIREBALLP AS60.0 [Hard drive] (60.04 GB) -- drive 0, s/n 196036031513, rev A1Y.1400, SMART Status: Healthy
WDC AC313000R [Hard drive] (13.02 GB) -- drive 1, s/n WD-WT6760230340, rev 17.01J17, SMART Status: Healthy 256 Megabytes Installed Memory
Local Drive Volumes

c: (FAT32 on drive 0) 60.02 GB 57.36 GB free
d: (FAT32 on drive 1) 12.99 GB 4.91 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
HEWLETTPACKARD domain logons
HP Authorized Customer 5/15/2008 1:45:47 PM

QuickLink III on COM1:
Controllers Display
Standard Floppy Disk Controller
Primary IDE controller (dual fifo)
Secondary IDE controller (dual fifo)
VIA Bus Master PCI IDE Controller NVIDIA RIVA TNT2 Pro (HP) [Display adapter]
DELL E772c [Monitor] (15.7"vis, s/n 641802CQ012C, December 2002)
Bus Adapters Multimedia
VIA Tech 3038 PCI to USB Universal Host Controller (2x) Sound Blaster 16 or AWE32 or compatible (WDM)
Communications Other Devices

NDIS 1394 Net Adapter
primary IP Address: 24.116.76.31 / 22
Gateway: 24.116.76.1
Physical Address: 00:E0:18:8F:6A:06
Realtek RTL8139(A)-based PCI Fast Ethernet Adapter

Networking Dns Servers: 24.116.2.50
24.116.2.34
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural Keyboard
USB Root Hub (2x)

Disk_Contented · #2 05-15-2008, 04:39 PM

Quote:

it froze up (like it always does)

Definately ME.

Try this update, though it assumes you have a driver installed:

http://64.233.183.104/search?q=cache...lnk&cd=4&gl=uk

wpark2419 · #3 05-15-2008, 04:57 PM

It says "Setup did not detect any Sound Blaster Audio card on your system. Please ensure that Sound Blaster hardware is properly installed before running this Setup program. Setup will now exit."

I've tried this one a few times. It feels like I've tried everything. But, it's still not working so I couldn't have

Disk_Contented · #4 05-15-2008, 05:13 PM

Typical Creative installer response. You have an OEM device that Creative won't support. Good manufacturer eh? I dumped them.

You can get around it.
Extract the contents of the archive you downloaded. Is there a file called "ctcomp.exe"? If so, run it, then try the installer from setup.exe within the extracted files.

wpark2419 · #5 05-15-2008, 05:35 PM

Yah that's way over my head

I'm not quite sure how to do that. If I click on the icon it does the self-extracting thing then comes up with the error. I'm not finding that it downloaded any other files. Sorry, I'm lost!

bookworm · #6 05-19-2008, 06:41 PM

Quote:

Originally Posted by wpark2419

Yah that's way over my head

I'm not quite sure how to do that. If I click on the icon it does the self-extracting thing then comes up with the error. I'm not finding that it downloaded any other files. Sorry, I'm lost!

first Are your audio plugs on the I/O plate or in a expansion slot, see here, click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

report says Sound Blaster compatible, not that a sound card is installed

Get Everest, copy and paste the Computer / Summary section

Open Everest - expand Computer - select Summary - select Report - Quick Report - HTML . The report opens, using mouse hold the left button and starting at all above Debug-PCI - highlight all the text - when highlighted right click mouse - select Copy
Then open post – right click mouse – select Paste and the report will insert.

http://www.softpedia.com/get/System/...-Edition.shtml

HP don't offer an audio driver, need to check the chipset, so as to find board at Asus