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No Sound, No drivers.. yet Dell says all is Good!

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  #1  
Old 09-29-2008, 08:49 PM
Petite_Blonde Offline
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Join Date: Sep 2008
Posts: 2
Unhappy No Sound, No drivers.. yet Dell says all is Good!

A friend of mine had sent me his old computer (Yaaaa!!) BUT....it seems to have come with a few issues. I received the computer reformatted (assumption) because there isn't much on here, and its a few years old. I got it today!!!!

My first issue is I can't get sound. In my device manager it has under "Other Devices" a few yellow question marks. It also says Unknown Manufacturer for the following.....

MULTI MEDIA CONTROLLER & VIDEO CONTROLLER
Device status: The drivers for this device are not installed (code 28)
Wizard says: "Can not find necessary software" when I try to update driver.

(Same error comes up for both)

I tried to find a driver for Intel 82801FB, now maybe I am completely off but if I was on the right track I can not find a workable link to download from.

I do not have a volume icon in the bottom right of my computer task bar.

I downloaded EVEREST and this is the info I get... I hope I leave enough info...not 100% sure what to give you here.

Model Type: Dell Opti plex GX280
Windows XP Home Edition, SP3
Intel Pentium 4
Motherboard: Dell Opti plex GX280
Audio Adapter: Intel 82801FB ICH 6, AC'97 Audio controller (B-1)

I also downloaded Driver Agent (I apologize if it is not OK to mention another product) and it says error with 51% of the drivers...Oh please help me!

I am sure I can figure out the keyboard, printer, mouse errors...but the sound is baffling me! Here are the results of the Driver Agent.....

Lexmark X1100 Series
X1100 Series
Multimedia Audio Controller
Video Controller

USB Human Interface Device
IDE ATA/ATAPI controllers
Intel(R) 82801FB/FBM Ultra ATA Storage Controllers - 266F
Intel(R) 82801FB Ultra ATA Storage Controllers - 2651
Keyboards
HID Keyboard Device
Mice and other pointing devices
HID-compliant mouse
Monitors
Plug and Play Monitor
Network adapters
Broadcom NetXtreme 57xx Gigabit Controller
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
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  #2  
Old 09-29-2008, 10:22 PM
Petite_Blonde Offline
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I was given help elsewhere but for anyone who is having the same problem I did here is the link to Dell and the download that fixes the problem.
Optiplex GX280 chipset (install first)

http://support.dell.com/support/down...&fileid=104426

Analog device ADI integrated audio (install second)

http://support.dell.com/support/down...&fileid=135650
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