Multimedia Audio Controller, MIssing Driver

msjenne · #1 12-03-2008, 06:56 AM

I have a rebuilt computer, so there is no manufacturer. I ran "Belarc Advisor" and it displayed the following. It shows nothing for the multimedia Audio Controller. The Audio card did work before. I just did a fresh install of Windows XP Pro. Can anyone help me, please?

Operating System
Windows XP Professional Service Pack 3 (build 2600)

Processor a
1.47 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache

Drives
46.31 Gigabytes Usable Hard Drive Capacity
37.36 Gigabytes Hard Drive Free Space

BTC BCE4012IM [CD-ROM drive]
LG DVD-ROM DRD8160B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC35L040AVVN07-0 [Hard drive] (41.17 GB) -- drive 0, s/n VNP210B2R320BA, rev VA2OAF0C, SMART Status: Healthy

WDC AC35100L [Hard drive] (5.16 GB) -- drive 1, s/n WD-WT4130163930, rev 09.09M08, SMART Status: Healthy

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller

Bus Adapters
NEC PCI to USB Enhanced Host Controller (B1)
NEC PCI to USB Open Host Controller (2x)
VIA Rev 5 or later USB Universal Host Controller (2x)

Communications
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.1.78 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:0D:88:45:76:B9
Networking Dns Server: 192.168.1.254

System Model
MSI MS-6380E 1.0

Main Circuit Board b
Board: MSI MS-6380E 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01

Memory Modules c,d
512 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' has 256 MB
Slot '2' is Empty

Local Drive Volumes
c: (NTFS on drive 0) 41.16 GB 34.05 GB free
d: (FAT32 on drive 1) 5.15 GB 3.31 GB free

Display
NVIDIA GeForce FX 5700LE (Microsoft Corporation) [Display adapter]
DELL E551c [Monitor] (13.8"vis, s/n 6418028C049X, August 2002)

Multimedia
None detected

Other Devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (5x)

unionflag · #2 12-03-2008, 01:44 PM

Your PC's motherboard is an MSI MS-6380
Some of these have on-board (integrated) sound chip and some do not (depending on actual version number). Those taht do not have on-board sound use instead a PCI soundcard purchased separately by the user. My mobo is also MSI-6380 and does have on-board sound (though I've disabled it in favour of my own card)

To check if your's has integrated sound-chip, go here and use the "Live Update Online" where compatible drivers will be offered to you. If those offered do not include a sound driver your PC evidently does not have on-board sound and uses a separate PCI soundcard. You will have to remove this card to determine it's make/model then go the maker's website. Either that or buy a new soundcard which is supplied with it's own driver.

bookworm · #3 12-04-2008, 07:23 PM

Quote:

Originally Posted by msjenne

I have a rebuilt computer, so there is no manufacturer. I ran "Belarc Advisor" and it displayed the following. It shows nothing for the multimedia Audio Controller. The Audio card did work before. I just did a fresh install of Windows XP Pro. Can anyone help me, please?

Operating System
Windows XP Professional Service Pack 3 (build 2600)

Processor a
1.47 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache

Drives
46.31 Gigabytes Usable Hard Drive Capacity
37.36 Gigabytes Hard Drive Free Space

BTC BCE4012IM [CD-ROM drive]
LG DVD-ROM DRD8160B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC35L040AVVN07-0 [Hard drive] (41.17 GB) -- drive 0, s/n VNP210B2R320BA, rev VA2OAF0C, SMART Status: Healthy

WDC AC35100L [Hard drive] (5.16 GB) -- drive 1, s/n WD-WT4130163930, rev 09.09M08, SMART Status: Healthy

Controllers
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller

Bus Adapters
NEC PCI to USB Enhanced Host Controller (B1)
NEC PCI to USB Open Host Controller (2x)
VIA Rev 5 or later USB Universal Host Controller (2x)

Communications
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.1.78 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:0D:88:45:76:B9
Networking Dns Server: 192.168.1.254

System Model
MSI MS-6380E 1.0

Main Circuit Board b
Board: MSI MS-6380E 1.0
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01

Memory Modules c,d
512 Megabytes Installed Memory

Slot '0' has 256 MB
Slot '1' has 256 MB
Slot '2' is Empty

Local Drive Volumes
c: (NTFS on drive 0) 41.16 GB 34.05 GB free
d: (FAT32 on drive 1) 5.15 GB 3.31 GB free

Display
NVIDIA GeForce FX 5700LE (Microsoft Corporation) [Display adapter]
DELL E551c [Monitor] (13.8"vis, s/n 6418028C049X, August 2002)

Multimedia
None detected

Other Devices
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (5x)

these drivers only work if your audio plugs are on the I/O plate - click image to focus http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

3 versions of this board 2 with Via AC'97 and 1 with Realtek, you will need to try both drivers
Realtek http://asia.msi.com.tw/index.php?fun...=1&prod_no=497

Via driver http://asia.msi.com.tw/index.php?fun...=1&prod_no=273

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions