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Sound Card Issues

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  #1  
Old 01-07-2009, 01:52 AM
Richie_555 Offline
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Join Date: Jan 2009
Posts: 3
Sound Card Issues

My friend just helped build a computer for me and Im having a hard time finding all the right drivers. However, i seem to have found everything i needed except the elusive sound driver. Dxdiag does not read a sound card, so I downloaded Everest and it says i need a ac'97 driver. However every time I try to download one and install it my computer crashes. The bluescreen says there was a problem with portcls.sys.

Please help me if you can, this is driving me crazy.
Thanks in advance.

Everest says the soundcard is a:
Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3] (PCI)


Here is the Belarc summary:

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Intel Corporation
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D865GBF AAC25843-404
Serial Number: ABBF33903788
Bus Clock: 200 megahertz
BIOS: Intel Corp. BF86510A.86A.0038.P08.0306241812 06/24/2003
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
154.21 Gigabytes Hard Drive Free Space

PLEXTOR CD-R PX-320A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD1600AAJS-00M0A0 [Hard drive] (160.04 GB) -- drive 0 2048 Megabytes Installed Memory

Slot 'J6G1' has 1024 MB
Slot 'J6G2' has 256 MB
Slot 'J6H1' has 512 MB
Slot 'J6H2' has 256 MB
Local Drive Volumes


c: (NTFS on drive 0) 160.03 GB 154.21 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Rich 1/7/2009 1:21:03 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) NVIDIA GeForce 6200 [Display adapter]
HSD HW191D [Monitor] (19.1"vis, s/n 846GH3XY00228, November 2008)
Bus Adapters Multimedia
Adaptec SCSI Card 29160 Ultra160 SCSI
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD None detected
Communications Other Devices

Intel(R) PRO/100 VE Network Connection
primary Auto IP Address: 192.168.1.106 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0C:F1:7F:71:1C

Networking Dns Servers: 68.87.73.242
68.87.71.226
68.87.64.196
HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Root Hub (5x)
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  #2  
Old 01-07-2009, 02:12 AM
Richie_555 Offline
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Join Date: Jan 2009
Posts: 3
To add some information, I just realized that the driver installation crashes when the installer gets to copying "alcrmv.exe".
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  #3  
Old 01-07-2009, 03:49 AM
Richie_555 Offline
Registered User
 
Join Date: Jan 2009
Posts: 3
So it took me about 7 hours and 2837 crashes but i managed to figure it out on my own.

Had to try about 15 different ac'97 drivers but one finally worked.

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