Suddenly I have no sound - Windows XP!

[lambdog]

Hi, For some reason I have no sound from my PC. I would appreicate if someone could throw some light on this. I ran Belarc Advisor and this is what I got:

Operating System
Windows XP Professional Service Pack 3 (build 2600)

Processor
3,00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache

Main Circuit Board
Board: ASUSTeK Computer Inc. P4P800-E Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1004.001 09/24/2004

Drives
190,78 Gigabytes Usable Hard Drive Capacity
22,20 Gigabytes Hard Drive Free Space

HP CD-Writer+ 9100 [CD-ROM drive]
PIONEER DVD-RW DVR-108 [CD-ROM drive]
3.5" format removeable media [Floppy drive]
MITBISHI LS-120 COSM 05 [Floppy drive]

IBM-DTLA-307030 [Hard drive] (30,74 GB) -- drive 0, s/n YKDYKV7N642, rev TX4OA50C, SMART Status: Healthy
SAMSUNG SP1614C [Hard drive] (160,04 GB) -- drive 1

Memory Modules
512 Megabytes Installed Memory

Slot 'DIMM0' has 256 MB
Slot 'DIMM1' is Empty
Slot 'DIMM2' has 256 MB
Slot 'DIMM3' is Empty

Local Drive Volumes
c: (NTFS on drive 0) 30,74 GB 17,21 GB free
f: (NTFS on drive 1) 137,44 GB 3,17 GB free
g: (NTFS on drive 1) 22,60 GB 1,82 GB free

Printers
EPSON Stylus DX5000 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:

Controllers
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)

Multimedia
Creative Game Port
Creative SB Audigy
Logitech Mic (QuickCam E3500)
Realtek AC'97 Audio

Other Devices
VIA OHCI Compliant IEEE 1394 Host Controller
Logitech QuickCam E3500
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
Generic USB Hub
Logitech USB Camera (QuickCam E3500)
USB Root Hub (5x)

Thank you so much)

Lambdog

[unionflag]

Your system info shows two different sound devices, one is 'Realtek AC97' and the other is 'Creative SoundBlaster Audigy'. The Realtek device will most likely be the "on board" one (integrated), and the SoundBlaster I assume is a PCI sound card. If that is so, the on-board one (Realtek) should have been disabled manually in the BIOS settings when the SoundBlaster card was installed. However, from my end I can only guess which of the two is the one you want to use.

The drivers for SoundBlaster products are here:
http://support.creative.com/Products...s.aspx?catid=1

There are several models of the Audigy sound card. Your Belarc report does not give the exact model so I can't lead you to the exact page.
Click on the link "If your product is not listed" and a full list of Audigy models will appear. You will have to physically examine the card for any identification labels if you don't know what model it is.