no sounds on time computer

handyman2 · #1 01-14-2009, 04:59 PM

Hi all i have no sounds at all on my laptop device manager shows no yellow marks i attach an everest report for my computer hope someone can help
Operating System Microsoft Windows XP Home Edition 5.1.2600 (
Motherboard:
CPU Type Mobile AMD Athlon XP, 1800 MHz (13.5 x 133) 2400+
Motherboard Name TimeComputers
Motherboard Chipset VIA VT8372 ProSavageDDR KN266
System Memory 224 MB (PC2100 DDR SDRAM)
BIOS Type Insyde (10/06/03)
Communication Port ECP Printer Port (LPT1)

Multimedia:
Audio Adapter VIA AC'97 Enhanced Audio Controller

[ BIOS ]

BIOS Properties:
Vendor Insyde Software
Version V1.07
Release Date 10/06/2003
Size 256 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, Smart
System Properties:
Manufacturer TimeComputers
Version 5a
Serial Number 0123456789ABCDEF
Universal Unique ID 00000000-00000000-00000040-D047E250
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer TimeComputers
Version 5a
Serial Number 0123456789ABCDEF

[ Chassis ]

Chassis Properties:
Manufacturer TimeComputers
Version S2054S
Serial Number 12345678
Asset Tag 12345678
Chassis Type Notebook
[ Processors / Athlon K7 ]

Processor Properties:
Manufacturer AuthenticAMD
Version Athlon K7
Serial Number Processor Serial Number
Asset Tag Asset_TAG
Part Number Part Number
External Clock 133 MHz
Maximum Clock 1800 MHz
Current Clock 1800 MHz

[ On-Board Devices / IDE Controller ]

On-Board Device Properties:
Description IDE Controller

[ On-Board Devices / VGA ]

On-Board Device Properties:
Description VGA

CPU Properties:
CPU Type Mobile AMD Athlon XP 2400+
CPU Alias Barton
CPU Stepping A2
CPUID CPU Name mobile AMD Athlon(tm) XP-M 2400+
CPUID Revision 000006A0h

Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name TimeComputers

Chipset Properties:
Motherboard Chipset VIA VT8372 ProSavageDDR KN266
Memory Timings 2.5-3-3-6 (CL-RCD-RP-RAS)
Command Rate (CR) 2T

BIOS Properties:
System BIOS Date 10/06/03
Video BIOS Date 03/14/03
DMI BIOS Version V1.07

CPU Properties:
CPU Type Mobile AMD Athlon XP, 1800 MHz (13.5 x 133) 2400+
CPU Alias Barton
CPU Stepping A2
CPU Manufacturer:
Company Name Advanced Micro Devices, Inc.
Product Information http://www.amd.com/us-en/Processors/...30_118,00.html

Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name TimeComputers

Front Side Bus Properties:
Bus Type DEC Alpha EV6
Bus Width 64-bit
Real Clock 133 MHz (DDR)
Effective Clock 267 MHz
Bandwidth 2133 MB/s

Memory Bus Properties:
Bus Type DDR SDRAM
Bus Width 64-bit
Real Clock 133 MHz (DDR)
Effective Clock 267 MHz
Bandwidth 2133 MB/s

Chipset Bus Properties:
Bus Type VIA V-Link
Bus Width 8-bit
Real Clock 67 MHz (QDR)
Effective Clock 267 MHz
Bandwidth 267 MB/s

Chipset

[ North Bridge: VIA VT8372 ProSavageDDR KN266 ]

North Bridge Properties:
North Bridge VIA VT8372 ProSavageDDR KN266
In-Order Queue Depth 4

Memory Controller:
Bank Interleave 4-way

Chipset Manufacturer:
Company Name VIA Technologies, Inc.
Product Information http://www.via.com.tw/en/products/chipsets
Driver Download http://www.viaarena.com/?PageID=2

[ South Bridge: VIA VT8233/8235 ]

South Bridge Properties:
South Bridge VIA VT8233/8235
Revision 00
Package Size 2.7 cm x 2.7 cm
Process Technology 0.22 um
Core Voltage 2.5 V

AC'97 Audio Controller:
Audio Controller Type VIA 8233/8235/8237
Codec Name VIA VT1612A
Codec ID 56494161h
S/PDIF Output Supported

Chipset Manufacturer:
Company Name VIA Technologies, Inc.
Product Information http://www.via.com.tw/en/products/chipsets
Driver Download http://www.viaarena.com/?PageID=2

BIOS Properties:
BIOS Type Insyde
System BIOS Date 10/06/03
Video BIOS Date 03/14/03

BIOS Manufacturer:
Company Name Insyde Technology, Inc.
Product Information http://www.insydetech.com/products/products-bios.htm
BIOS Upgrades http://www.esupport.com/biosagent/in...m?refererid=40

Windows Audio

Device Identifier Device Description
midi-out.0 0001 0066 Microsoft GS Wavetable SW Synth
mixer.0 0001 0068 VIA AC'97 Audio (WAVE)
wave-in.0 0001 0065 VIA AC'97 Audio (WAVE)
wave-out.0 0001 0064 VIA AC'97 Audio (WAVE)

Device Description Type
VIA AC'97 Enhanced Audio Controller PCI

bookworm · #2 01-14-2009, 07:25 PM

Quote:

Originally Posted by handyman2

Hi all i have no sounds at all on my laptop device manager shows no yellow marks i attach an everest report for my computer hope someone can help
Operating System Microsoft Windows XP Home Edition 5.1.2600 (
Motherboard:
CPU Type Mobile AMD Athlon XP, 1800 MHz (13.5 x 133) 2400+
Motherboard Name TimeComputers
Motherboard Chipset VIA VT8372 ProSavageDDR KN266
System Memory 224 MB (PC2100 DDR SDRAM)
BIOS Type Insyde (10/06/03)
Communication Port ECP Printer Port (LPT1)

Multimedia:
Audio Adapter VIA AC'97 Enhanced Audio Controller

[ BIOS ]

BIOS Properties:
Vendor Insyde Software
Version V1.07
Release Date 10/06/2003
Size 256 KB
Boot Devices Floppy Disk, Hard Disk, CD-ROM
Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, Smart
System Properties:
Manufacturer TimeComputers
Version 5a
Serial Number 0123456789ABCDEF
Universal Unique ID 00000000-00000000-00000040-D047E250
Wake-Up Type Power Switch

[ Motherboard ]

Motherboard Properties:
Manufacturer TimeComputers
Version 5a
Serial Number 0123456789ABCDEF

[ Chassis ]

Chassis Properties:
Manufacturer TimeComputers
Version S2054S
Serial Number 12345678
Asset Tag 12345678
Chassis Type Notebook
[ Processors / Athlon K7 ]

Processor Properties:
Manufacturer AuthenticAMD
Version Athlon K7
Serial Number Processor Serial Number
Asset Tag Asset_TAG
Part Number Part Number
External Clock 133 MHz
Maximum Clock 1800 MHz
Current Clock 1800 MHz

[ On-Board Devices / IDE Controller ]

On-Board Device Properties:
Description IDE Controller

[ On-Board Devices / VGA ]

On-Board Device Properties:
Description VGA

CPU Properties:
CPU Type Mobile AMD Athlon XP 2400+
CPU Alias Barton
CPU Stepping A2
CPUID CPU Name mobile AMD Athlon(tm) XP-M 2400+
CPUID Revision 000006A0h

Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name TimeComputers

Chipset Properties:
Motherboard Chipset VIA VT8372 ProSavageDDR KN266
Memory Timings 2.5-3-3-6 (CL-RCD-RP-RAS)
Command Rate (CR) 2T

BIOS Properties:
System BIOS Date 10/06/03
Video BIOS Date 03/14/03
DMI BIOS Version V1.07

CPU Properties:
CPU Type Mobile AMD Athlon XP, 1800 MHz (13.5 x 133) 2400+
CPU Alias Barton
CPU Stepping A2
CPU Manufacturer:
Company Name Advanced Micro Devices, Inc.
Product Information http://www.amd.com/us-en/Processors/...30_118,00.html

Motherboard Properties:
Motherboard ID <DMI>
Motherboard Name TimeComputers

Front Side Bus Properties:
Bus Type DEC Alpha EV6
Bus Width 64-bit
Real Clock 133 MHz (DDR)
Effective Clock 267 MHz
Bandwidth 2133 MB/s

Memory Bus Properties:
Bus Type DDR SDRAM
Bus Width 64-bit
Real Clock 133 MHz (DDR)
Effective Clock 267 MHz
Bandwidth 2133 MB/s

Chipset Bus Properties:
Bus Type VIA V-Link
Bus Width 8-bit
Real Clock 67 MHz (QDR)
Effective Clock 267 MHz
Bandwidth 267 MB/s

Chipset

[ North Bridge: VIA VT8372 ProSavageDDR KN266 ]

North Bridge Properties:
North Bridge VIA VT8372 ProSavageDDR KN266
In-Order Queue Depth 4

Memory Controller:
Bank Interleave 4-way

Chipset Manufacturer:
Company Name VIA Technologies, Inc.
Product Information http://www.via.com.tw/en/products/chipsets
Driver Download http://www.viaarena.com/?PageID=2

[ South Bridge: VIA VT8233/8235 ]

South Bridge Properties:
South Bridge VIA VT8233/8235
Revision 00
Package Size 2.7 cm x 2.7 cm
Process Technology 0.22 um
Core Voltage 2.5 V

AC'97 Audio Controller:
Audio Controller Type VIA 8233/8235/8237
Codec Name VIA VT1612A
Codec ID 56494161h
S/PDIF Output Supported

Chipset Manufacturer:
Company Name VIA Technologies, Inc.
Product Information http://www.via.com.tw/en/products/chipsets
Driver Download http://www.viaarena.com/?PageID=2

BIOS Properties:
BIOS Type Insyde
System BIOS Date 10/06/03
Video BIOS Date 03/14/03

BIOS Manufacturer:
Company Name Insyde Technology, Inc.
Product Information http://www.insydetech.com/products/products-bios.htm
BIOS Upgrades http://www.esupport.com/biosagent/in...m?refererid=40

Windows Audio

Device Identifier Device Description
midi-out.0 0001 0066 Microsoft GS Wavetable SW Synth
mixer.0 0001 0068 VIA AC'97 Audio (WAVE)
wave-in.0 0001 0065 VIA AC'97 Audio (WAVE)
wave-out.0 0001 0064 VIA AC'97 Audio (WAVE)

Device Description Type
VIA AC'97 Enhanced Audio Controller PCI

from what I can find out, it's realtek AC'97

check this to see if Realtek is default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

if not get driver here http://www.realtek.com.tw/downloads/...tDown=false#AC

Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

handyman2 · #3 01-15-2009, 01:54 AM

Hi Bookworm
did that still no sounds. Now in Device Manager under sound video etc. there is a yellow apostrophe on ac97 it says the device can not start CODE 10

bookworm · #4 01-15-2009, 05:49 PM

Quote:

Originally Posted by handyman2

Hi Bookworm
did that still no sounds. Now in Device Manager under sound video etc. there is a yellow apostrophe on ac97 it says the device can not start CODE 10

try installing this way, make a note of where the downloaded driver is stored

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

don't forget the Restore Point

handyman2 · #5 01-16-2009, 09:23 AM

Hi Bookworm
tried that but still no sound, but the yellow apostrophe as gone any other ideas PLEASE

bookworm · #6 01-16-2009, 02:24 PM

Quote:

Originally Posted by handyman2

Hi Bookworm
tried that but still no sound, but the yellow apostrophe as gone any other ideas PLEASE

check these

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

handyman2 · #7 01-17-2009, 02:12 AM

Hi Bookworm
everything appears as it should be but still no sound

bookworm · #8 01-17-2009, 07:16 PM

Quote:

Originally Posted by handyman2

Hi Bookworm
everything appears as it should be but still no sound

can you look for a label on the notebook, post anything you find

handyman2 · #9 01-18-2009, 01:56 AM

Time label TIME 0500-503-00464
00464nt03g4
4114 serial No.
00187201/003
s/n pnb310041918

microsoft label windows xp home edition
product key cpmbc-qmxpd-yy7f3
7hpbx-bm2b3
x08-73061

I also have a lot more of the everest report if you want anything specific please let me know

cheers

bookworm · #10 01-19-2009, 08:19 PM

Quote:

Originally Posted by handyman2

Time label TIME 0500-503-00464
00464nt03g4
4114 serial No.
00187201/003
s/n pnb310041918

microsoft label windows xp home edition
product key cpmbc-qmxpd-yy7f3
7hpbx-bm2b3
x08-73061

I also have a lot more of the everest report if you want anything specific please let me know

cheers

it's most likley the BIOS, but can't find anything on the Insyde BIOS steup, still looking

handyman2 · #11 01-20-2009, 01:56 AM

Thanks i await your expertise (if it is bios you will have to guide me through it, PLEASE)

handyman2 · #12 01-25-2009, 02:35 AM

Hi Bookworm
i have just noticed in device manager that the drivers i put in from realtek download have gone and the computer as reverted back to previous ones i wonder if this could be a reason for no sound help would be appreciated

bookworm · #13 01-26-2009, 07:12 PM

Quote:

Originally Posted by handyman2

Hi Bookworm
i have just noticed in device manager that the drivers i put in from realtek download have gone and the computer as reverted back to previous ones i wonder if this could be a reason for no sound help would be appreciated

can you pop the side off the comp and look at the board,don't touch anything, a torch helps it should show make and model, look at this fro Abit it will be similar - click image to focus
http://www.overclockeddoc.com/bookwo...otherboard.JPG

handyman2 · #14 01-27-2009, 01:51 AM

Hi bookworm
It is a laptop not a tower I think it would entail a total strip down
Cheers

bookworm · #15 01-27-2009, 04:23 AM

Quote:

Originally Posted by handyman2

Hi bookworm
It is a laptop not a tower I think it would entail a total strip down
Cheers

not too sure on this so do set the restore point, specs have been difficult to find, get the audio driver from Via
http://www.viaarena.com/default.aspx...SubCatID =104