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I have no sound after Reinstalling windows Please Help!

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  #1  
Old 01-20-2009, 07:58 PM
SoundNoob Offline
Registered User
 
Join Date: Jan 2009
Posts: 2
I have no sound after Reinstalling windows Please Help!

my sound doesnt work and i cant find my sound card on device manager

this is what i got from belarc
Computer Profile Summary
Computer Name: Eric-6484bf8893 (in WORKGROUP)
Profile Date: Tuesday, January 20, 2009 4:49:51 PM
Advisor Version: 7.2x
Windows Logon: Eric

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) No details available
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTek Computer Inc. P4P8T Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1009.001 12/17/2004
Drives Memory Modules c,d
120.02 Gigabytes Usable Hard Drive Capacity
102.25 Gigabytes Hard Drive Free Space

ATAPI-CD ROM-DRIVE-56MAX [CD-ROM drive]
HL-DT-ST CD-RW GCE-8527B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

photosmart printer card reader (HPH09) [Hard drive] -- drive 1
WDC WD1200BB-88GUC0 [Hard drive] (120.03 GB) -- drive 0, s/n WD-WCALA1953319, rev 08.02D08, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'DIMM0' has 512 MB
Slot 'DIMM1' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 120.02 GB 102.25 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Eric 1/20/2009 3:42:06 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

hp photosmart P1000 series on DOT4_001
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9200 PRO Family (Microsoft Corporation) [Display adapter]
RADEON 9200 PRO SEC Family (Microsoft Corporation) [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n HVGY710601, July 2005)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Standard Game Port
Communications Other Devices

Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:134:3F:B0:A8

Networking Dns Server: 192.168.1.254
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft USB Wheel Mouse Optical
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG Anti-Virus Free Version 8.0
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/13/2009 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
KB952069_WM9 - Important (details...)
KB952069_WM9 - Important (details...)
Q928365 - Critical (details...)
Q934062 - Important (details...)
Q936960 - Important (details...)
Q946983 - Critical (details...)
Q951338 - Important (details...)
Q951550 - Important (details...)
Q951944 - Important (details...)
Q954326 - Critical (details...)
Q954459 - Important (details...)
Q956358 - Important (details...)
Q956828 - Important (details...)
Q958437 - Important (details...)
Q958439 - Important (details...)
Installed Microsoft Hotfixes [Back to Top]
Windows Media Player
no verification data KB952069_WM9 (details...)
SP0
passed verification KB952069_WM9 on 1/18/2009 (details...)
Windows XP
SP0
passed verification KB938127-V2-IE7 on 1/19/2009 (details...)
passed verification KB956390-IE7 on 1/18/2009 (details...)
passed verification KB958215-IE7 on 1/18/2009 (details...)
passed verification KB960714-IE7 on 1/19/2009 (details...)
SP3
no verification data KB936929[SP] on 1/18/2009 (details...)
SP4
no verification data KB938464 on 1/18/2009 (details...)
passed verification KB946648 on 1/18/2009 (details...)
passed verification KB950762 on 1/18/2009 (details...)
passed verification KB950974 on 1/18/2009 (details...)
passed verification KB951066 on 1/18/2009 (details...)
passed verification KB951376-V2 on 1/18/2009 (details...)
passed verification KB951698 on 1/18/2009 (details...)
passed verification KB951748 on 1/18/2009 (details...)
passed verification KB952287 on 1/18/2009 (details...)
passed verification KB952954 on 1/18/2009 (details...)
passed verification KB954211 on 1/18/2009 (details...)
passed verification KB954600 on 1/18/2009 (details...)
passed verification KB955069 on 1/18/2009 (details...)
passed verification KB955839 on 1/18/2009 (details...)
no verification data KB956391 on 1/18/2009 (details...)

Windows XP
SP4 (continued)
passed verification KB956802 on 1/18/2009 (details...)
passed verification KB956803 on 1/18/2009 (details...)
passed verification KB956841 on 1/18/2009 (details...)
passed verification KB957097 on 1/18/2009 (details...)
passed verification KB958215 on 1/18/2009 (details...)
passed verification KB958644 on 1/18/2009 (details...)
passed verification KB958687 on 1/18/2009 (details...)
passed verification KB960714 on 1/18/2009 (details...)
Windows
SP1
passed verification IDNMITIGATIONAPIS on 1/18/2009 (Microsoft Internationalized Domain Names Mitigation APIs)
passed verification NLSDOWNLEVELMAPPING on 1/18/2009 (Microsoft National Language Support Downlevel APIs)
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  #2  
Old 01-20-2009, 08:31 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
[quote=SoundNoob]my sound doesnt work and i cant find my sound card on device manager

this is what i got from belarc
Computer Profile Summary
Computer Name: Eric-6484bf8893 (in WORKGROUP)
Profile Date: Tuesday, January 20, 2009 4:49:51 PM
Advisor Version: 7.2x
Windows Logon: Eric

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) No details available
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTek Computer Inc. P4P8T Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 1009.001 12/17/2004
Drives Memory Modules c,d
120.02 Gigabytes Usable Hard Drive Capacity
102.25 Gigabytes Hard Drive Free Space

ATAPI-CD ROM-DRIVE-56MAX [CD-ROM drive]
HL-DT-ST CD-RW GCE-8527B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

photosmart printer card reader (HPH09) [Hard drive] -- drive 1
WDC WD1200BB-88GUC0 [Hard drive] (120.03 GB) -- drive 0, s/n WD-WCALA1953319, rev 08.02D08, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'DIMM0' has 512 MB
Slot 'DIMM1' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 120.02 GB 102.25 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Eric 1/20/2009 3:42:06 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

hp photosmart P1000 series on DOT4_001
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9200 PRO Family (Microsoft Corporation) [Display adapter]
RADEON 9200 PRO SEC Family (Microsoft Corporation) [Display adapter]
Samsung SyncMaster [Monitor] (17.1"vis, s/n HVGY710601, July 2005)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Standard Game Port
Communications Other Devices

Realtek RTL8139/810x Family Fast Ethernet NIC

the audio driver is here at Asus, it is in 2 parts http://support.asus.com.tw/download/...Language=en-us

you have to download to one folder then unzip them

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #3  
Old 01-20-2009, 09:23 PM
SoundNoob Offline
Registered User
 
Join Date: Jan 2009
Posts: 2
thanks it worked perfectly
but it was called soundmax not realtek
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