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Multimedia driver missing so no sound Help?

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  #1  
Old 05-08-2009, 11:52 AM
Rich_205 Offline
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Join Date: May 2009
Posts: 4
Multimedia driver missing so no sound Help?
I have an Emachine T2240 and now have no sound. I went into device manager and it says there is no driver for the multimedia audio controller and (code 28). it was suggested i do an Everest report and this is the summary
Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MARGARET (my office)
User Name Richard Work

Motherboard
CPU Type Intel Celeron D 330, 2666 MHz (20 x 133)
Motherboard Name Intel Plumb Island D845EPI / Sea Breeze D845GVSR / Villanova D845GLVA
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory 502 MB (DDR SDRAM)
BIOS Type AMI (08/18/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter Intel(R) 82845G Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics
Monitor Plug and Play Monitor [NoDB] (F6TJ520127813)

Multimedia
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage
IDE Controller Intel(R) 82801DB Ultra ATA Controller
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Disk Drive WDC WD400EB-11JUF0 (37 GB, IDE)
Optical Drive TSSTcorp CD/DVDW TS-H552B (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:12x/4x, DVD-ROM:16x, CD:40x/32x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 38154 MB (25486 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft USB IntelliMouse Optical

Network
Network Adapter Intel(R) PRO/100 VE Network Connection (192.168.1.64)
Modem Smart Link 56K Voice Modem

Peripherals
Printer Hewlett-Packard HP-GL/2 Plotter (Copy 1)
Printer Hewlett-Packard HP-GL/2 Plotter
Printer HP Photosmart C4200 series
Printer HP PSC 920
Printer SagePDFPrinter
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device Microsoft USB IntelliMouse Optical
USB Device USB Mass Storage Device
Can anyone help me find the right driver and explain how i install it? i would be very gratefull for any help
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  #2  
Old 05-09-2009, 08:39 AM
bookworm's Avatar
bookworm Offline
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,889
Quote:
Originally Posted by Rich_205
I have an Emachine T2240 and now have no sound. I went into device manager and it says there is no driver for the multimedia audio controller and (code 28). it was suggested i do an Everest report and this is the summary
Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name MARGARET (my office)
User Name Richard Work

Motherboard
CPU Type Intel Celeron D 330, 2666 MHz (20 x 133)
Motherboard Name Intel Plumb Island D845EPI / Sea Breeze D845GVSR / Villanova D845GLVA
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory 502 MB (DDR SDRAM)
BIOS Type AMI (08/18/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter Intel(R) 82845G Graphics Controller (64 MB)
3D Accelerator Intel Extreme Graphics
Monitor Plug and Play Monitor [NoDB] (F6TJ520127813)

Multimedia
Audio Adapter Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]

Storage
IDE Controller Intel(R) 82801DB Ultra ATA Controller
Disk Drive Generic USB SD Reader USB Device
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Disk Drive WDC WD400EB-11JUF0 (37 GB, IDE)
Optical Drive TSSTcorp CD/DVDW TS-H552B (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:12x/4x, DVD-ROM:16x, CD:40x/32x/48x DVD+RW/DVD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 38154 MB (25486 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft USB IntelliMouse Optical

Network
Network Adapter Intel(R) PRO/100 VE Network Connection (192.168.1.64)
Modem Smart Link 56K Voice Modem

Peripherals
Printer Hewlett-Packard HP-GL/2 Plotter (Copy 1)
Printer Hewlett-Packard HP-GL/2 Plotter
Printer HP Photosmart C4200 series
Printer HP PSC 920
Printer SagePDFPrinter
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device Microsoft USB IntelliMouse Optical
USB Device USB Mass Storage Device
Can anyone help me find the right driver and explain how i install it? i would be very gratefull for any help


Realtek audio driver here
http://www.e4allupgraders.info/dir1/...ownloads.shtml

download the file and save to desktop - then double click the downloaded file and follow instructions

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
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Hope this helps

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  #3  
Old 05-09-2009, 11:31 AM
Rich_205 Offline
Registered User
  
Join Date: May 2009
Posts: 4
Thanks alot this seems the right driver. i am a bit of a newbie so this might sound thick but i downloade the file saved to desktop and ran it. but when i went to reinstall it i was asked to put a disk with file ALCXWDM.sys i am unsure what to do now? i tried to browse my files to see if it meant the file i down loaded but this does not appesr to be an option. Where am i going wrong? Many Thanks.
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  #4  
Old 05-09-2009, 02:01 PM
Rich_205 Offline
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Join Date: May 2009
Posts: 4
i have now installed the driver and the device manager is saying i have the realtech AC97 Audio but im still not getting anysound? When i go to device manager i am still getting a (code 28) message and when i check the device properties it says 'Status The driver is enabled but not functioning properly. i try to reinstall driver but it stops me and asks for the driver disc what am i doing wrong?
Thanks for any help
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  #5  
Old 05-10-2009, 03:29 PM
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bookworm Offline
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Join Date: Sep 2002
Location: Lancashire England
Posts: 12,889
Quote:
Originally Posted by Rich_205
i have now installed the driver and the device manager is saying i have the realtech AC97 Audio but im still not getting anysound? When i go to device manager i am still getting a (code 28) message and when i check the device properties it says 'Status The driver is enabled but not functioning properly. i try to reinstall driver but it stops me and asks for the driver disc what am i doing wrong?
Thanks for any help

use the restore point you created before installing the driver, to take the comp back, then get this driver from Realtek
http://www.realtek.com.tw/downloads/...&GetDown=false


Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #6  
Old 05-26-2009, 11:46 AM
ronnie3007 Offline
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Join Date: May 2009
Posts: 2
hi ,ive got the same ploblem,done everything upto this point ,double click the file to start, my pc turns off half way through
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  #7  
Old 05-26-2009, 06:45 PM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,889
Quote:
Originally Posted by ronnie3007
hi ,ive got the same ploblem,done everything upto this point ,double click the file to start, my pc turns off half way through

Need more info, make ,model or motherboard if not sure get Belarc, copy and paste the report but leave out the win update section and the Software Licence section it gives your Win Product code
http://www.belarc.com/free_download.html
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #8  
Old 06-07-2009, 11:28 PM
newlearner Offline
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Join Date: Jun 2009
Posts: 1
Exclamation help!!!
I ve compaq presario... I formatted my os once.. N now i'm not getting any sound...
Please help me to sought this problemmm
the device manager, shows a big question mark fr multimedia audio controller...
Compaq-Presario 061 ES089AA-ACJ SG1118IL FD440 0020411LX101SHIVA00
System Serial Number: INI61902C0
Last edited by newlearner : 06-07-2009 at 11:40 PM.
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  #9  
Old 06-08-2009, 09:00 PM
bookworm's Avatar
bookworm Offline
Sound Queen
  
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,889
Quote:
Originally Posted by newlearner
I ve compaq presario... I formatted my os once.. N now i'm not getting any sound...
Please help me to sought this problemmm
the device manager, shows a big question mark fr multimedia audio controller...
Compaq-Presario 061 ES089AA-ACJ SG1118IL FD440 0020411LX101SHIVA00
System Serial Number: INI61902C0

these are for Win XP not Linux then audio is Realtek ALC655 go here
http://www.realtek.com.tw/downloads/...&GetDown=false

Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

these are your motherboard drivers from Gigabyte
http://www.gigabyte.com.tw/Support/M...t=xp#anchor_os

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

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Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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