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Realtek Sound problem

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  #1  
Old 06-09-2009, 02:13 PM
d4rkne33 Offline
Registered User
 
Join Date: Jun 2009
Posts: 3
Realtek Sound problem

Hi everyone.
1 month ago, I had my integrated Realtek audio device working with the Realtek control panel(which i really liked). 2 weeks ago, I plugged in an old sound card, just to use the game port. Everything worked fine for a week. Then I came back from week end, and everything from Realtek was gone... No more driver, no more control panel, as if someone came to my house and deleted everything.

I installed probably a thousand realtek drivers trying to fix the problem, but none of the worked. Now I'm stuck with the old sound card with bad sound and no mic control. Here's my system infos.

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) No details available
Processor a Main Circuit Board b
1,87 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P5LD2-VM Rev 1.xx
Bus Clock: 266 megahertz
BIOS: American Megatrends Inc. 0803 07/07/2006
Drives Memory Modules c,d
160,03 Gigabytes Usable Hard Drive Capacity
16,06 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-H10N [CD-ROM drive]
MagicISO Virtual DVD-ROM0000 [CD-ROM drive]
WDW MVCHIFO5IF0H SCSI CdRom Device [CD-ROM drive]
WDW MVCHIFO5IF0H SCSI CdRom Device [CD-ROM drive]
Lecteur de disquettes [Floppy drive]

Generic STORAGE DEVICE USB Device [Hard drive] -- drive 1
JetFlash TS2GJFV30 USB Device [Hard drive] (2,05 GB) -- drive 3
Lecteur de disque [Hard drive] -- drive 2
Maxtor 6V160E0 [Hard drive] (160,04 GB) -- drive 0 2048 Megabytes Installed Memory

Slot 'DIMM0' has 1024 MB
Slot 'DIMM1' has 1024 MB
Slot 'DIMM2' is Empty
Slot 'DIMM3' is Empty
Local Drive Volumes


f: (NTFS on drive 0) 52,43 GB 5,41 GB free
g: (NTFS on drive 0) 107,60 GB 10,64 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Propriétaire 2009-06-01 18:32:41 (admin)
local system accounts
Administrateur never (admin)
ASPNET never
HelpAssistant never
Invité 2009-05-16 18:45:03
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP LaserJet 1100 (MS) on \\SERVEUR\HPLaserJ
Lexmark 730 Series on USB001
Microsoft XPS Document Writer on XPSPort:
SnagIt 8 Printer on F:\Documents and Settings\All Users\Application Data\TechSmith\SnagIt 8\PrinterPortFile
Controllers Display
Contrôleur de lecteur de disquettes standard [Controller]
Canal IDE principal [Controller] (2x)
Canal IDE secondaire [Controller] (2x)
Intel(R) 82801GB Serial ATA Storage Controllers - 27C0
Intel(R) 82801GB Ultra ATA Storage Controllers - 27DF Radeon X1600/1650 Series Secondary [Display adapter]
Radeon X1600/X1650 Series [Display adapter]
ACR Acer AL2416W [Monitor] (23,7"vis, s/n L61021054154, mai 2007)
Bus Adapters Multimedia
AHM39IRO IDE Controller
ITE IT8211 ATA/ATAPI Controller
MagicISO SCSI Host Controller
Intel(R) 82801GB USB Universal Host Controller - 27C8
Intel(R) 82801GB USB Universal Host Controller - 27C9
Intel(R) 82801GB USB Universal Host Controller - 27CA
Intel(R) 82801GB USB Universal Host Controller - 27CB
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC CMI8738/C3DX PCI Audio Device
Pilote AUDIO Microsoft MPU (WDM)
Port jeu standard
Communications Other Devices

Intel(R) PRO/1000 PL Network Connection
primary Auto IP Address: 207.134.214.104 / 20
Gateway: 207.134.208.1
Dhcp Server: 142.169.1.73
Physical Address: 00:17:31:53:8E:E1

Networking Dns Servers: 142.169.1.16
199.84.242.22
Périphérique d'interface utilisateur USB
Clavier standard 101/102 touches ou clavier Microsoft Natural Keyboard PS/2
Souris HID [Mouse]
Concentrateur USB racine (5x)
Périphérique de stockage de masse USB (2x)
pcouffin device for 32 bits systems




The PCI audio thing is the old sound card. Don't worry, I tryed unplugging it, delete the drivers, and install the updated realtek drivers. I almost forgot, when I install the realtek driver, I get a Code 10. Can someone help me ?
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  #2  
Old 06-09-2009, 09:14 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by d4rkne33
Hi everyone.
1 month ago, I had my integrated Realtek audio device working with the Realtek control panel(which i really liked). 2 weeks ago, I plugged in an old sound card, just to use the game port. Everything worked fine for a week. Then I came back from week end, and everything from Realtek was gone... No more driver, no more control panel, as if someone came to my house and deleted everything.

I installed probably a thousand realtek drivers trying to fix the problem, but none of the worked. Now I'm stuck with the old sound card with bad sound and no mic control. Here's my system infos.

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) No details available
Processor a Main Circuit Board b
1,87 gigahertz Intel Core 2 Duo
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: ASUSTeK Computer INC. P5LD2-VM Rev 1.xx
Bus Clock: 266 megahertz
BIOS: American Megatrends Inc. 0803 07/07/2006
Drives Memory Modules c,d
160,03 Gigabytes Usable Hard Drive Capacity
16,06 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-H10N [CD-ROM drive]
MagicISO Virtual DVD-ROM0000 [CD-ROM drive]
WDW MVCHIFO5IF0H SCSI CdRom Device [CD-ROM drive]
WDW MVCHIFO5IF0H SCSI CdRom Device [CD-ROM drive]
Lecteur de disquettes [Floppy drive]

Generic STORAGE DEVICE USB Device [Hard drive] -- drive 1
JetFlash TS2GJFV30 USB Device [Hard drive] (2,05 GB) -- drive 3
Lecteur de disque [Hard drive] -- drive 2
Maxtor 6V160E0 [Hard drive] (160,04 GB) -- drive 0 2048 Megabytes Installed Memory

Slot 'DIMM0' has 1024 MB
Slot 'DIMM1' has 1024 MB
Slot 'DIMM2' is Empty
Slot 'DIMM3' is Empty
Local Drive Volumes


f: (NTFS on drive 0) 52,43 GB 5,41 GB free
g: (NTFS on drive 0) 107,60 GB 10,64 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Propriétaire 2009-06-01 18:32:41 (admin)
local system accounts
Administrateur never (admin)
ASPNET never
HelpAssistant never
Invité 2009-05-16 18:45:03
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP LaserJet 1100 (MS) on \\SERVEUR\HPLaserJ
Lexmark 730 Series on USB001
Microsoft XPS Document Writer on XPSPort:
SnagIt 8 Printer on F:\Documents and Settings\All Users\Application Data\TechSmith\SnagIt 8\PrinterPortFile
Controllers Display
Contrôleur de lecteur de disquettes standard [Controller]
Canal IDE principal [Controller] (2x)
Canal IDE secondaire [Controller] (2x)
Intel(R) 82801GB Serial ATA Storage Controllers - 27C0
Intel(R) 82801GB Ultra ATA Storage Controllers - 27DF Radeon X1600/1650 Series Secondary [Display adapter]
Radeon X1600/X1650 Series [Display adapter]
ACR Acer AL2416W [Monitor] (23,7"vis, s/n L61021054154, mai 2007)
Bus Adapters Multimedia
AHM39IRO IDE Controller
ITE IT8211 ATA/ATAPI Controller
MagicISO SCSI Host Controller
Intel(R) 82801GB USB Universal Host Controller - 27C8
Intel(R) 82801GB USB Universal Host Controller - 27C9
Intel(R) 82801GB USB Universal Host Controller - 27CA
Intel(R) 82801GB USB Universal Host Controller - 27CB
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC CMI8738/C3DX PCI Audio Device
Pilote AUDIO Microsoft MPU (WDM)
Port jeu standard
Communications Other Devices

Intel(R) PRO/1000 PL Network Connection
primary Auto IP Address: 207.134.214.104 / 20
Gateway: 207.134.208.1
Dhcp Server: 142.169.1.73
Physical Address: 00:17:31:53:8E:E1

Networking Dns Servers: 142.169.1.16
199.84.242.22
Périphérique d'interface utilisateur USB
Clavier standard 101/102 touches ou clavier Microsoft Natural Keyboard PS/2
Souris HID [Mouse]
Concentrateur USB racine (5x)
Périphérique de stockage de masse USB (2x)
pcouffin device for 32 bits systems




The PCI audio thing is the old sound card. Don't worry, I tryed unplugging it, delete the drivers, and install the updated realtek drivers. I almost forgot, when I install the realtek driver, I get a Code 10. Can someone help me ?

when you install a sound card the onboard sound is Disabled in the BIOS, you need to go into the BIOS and enable the onboard sound

remove the sound card from your comp and uninstall al drivers - then enable the onboard sound

as soon as comp boots press the <Del> key the Main menu opens

use the right arrow key to select the Advanced menu

use the down arrow to select Onboard Devices Configuration - press Enter key

HD Audio Controller should show [Enabled]

if [Disabled]

use down arrow key to select

+ key to change to [Enabled]

F10 key to Save & Exit

XP will load

install audio driver from Asus
http://support.asus.com.tw/download/...Language=en-us

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #3  
Old 06-17-2009, 11:08 PM
d4rkne33 Offline
Registered User
 
Join Date: Jun 2009
Posts: 3
I already tried that, but it didn't work. That was also my first reflex, but still nothing...
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  #4  
Old 06-21-2009, 08:11 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by d4rkne33
I already tried that, but it didn't work. That was also my first reflex, but still nothing...

go back to Asus and install the Chipset - then RESTART your comp - install Realtek audio again

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote

  #5  
Old 06-22-2009, 04:25 PM
d4rkne33 Offline
Registered User
 
Join Date: Jun 2009
Posts: 3
Ok, I tried that, but it didn't work. I got an error when I tried to instal the chipset. I reboot my computer, then it installed itself(I think). So I installed the realtek driver, which installed normally. But when I went to the see if it was installed, the software was, but the driver wasn't. So I installed my driver manually, and when the progress bar was at the end, the computer reboot. Result: no driver installed. Any ideas ?
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  #6  
Old 06-23-2009, 10:44 AM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,324
Quote:
Originally Posted by d4rkne33
Ok, I tried that, but it didn't work. I got an error when I tried to instal the chipset. I reboot my computer, then it installed itself(I think). So I installed the realtek driver, which installed normally. But when I went to the see if it was installed, the software was, but the driver wasn't. So I installed my driver manually, and when the progress bar was at the end, the computer reboot. Result: no driver installed. Any ideas ?

I'm presuming you have removed the sound card.

check Device Manager / System Devices / is the Microsoft Universal Audio Architecture or the Microsoft UAA installed ?
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.


It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
Reply With Quote
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