Multimedia Audio controller!

dreameer111 · #1 06-19-2009, 02:32 PM

First off, my system specs:

e4300
asus p5q pro
4gb mushkin memory
x-fi music sound card
ati 4850 video card

__________________________________________________ __________

Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3, v.5755
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HOME
User Name ******

Motherboard
CPU Type Unknown, 1800 MHz (7 x 257)
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 3328 MB
BIOS Type AMI (02/23/09)

Display
Video Adapter ATI Radeon HD 2400 Series (256 MB)
Video Adapter ATI Radeon HD 2400 Series (256 MB)
Monitor Dell 2007WFP (Digital) [NoDB] (HF73065G1RPL)

Multimedia
Audio Adapter Multimedia Audio Controller [NoDB]

Storage
IDE Controller Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26
IDE Controller Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20
Floppy Drive Floppy disk drive
Disk Drive SAMSUNG HD103UJ (931 GB, IDE)
Disk Drive OCZ-VERTEX (119 GB, IDE)
Optical Drive TSSTcorp CDDVDW SH-S223F
SMART Hard Disks Status OK

Partitions
C: (NTFS) 39997 MB (34663 MB free)
D: (NTFS) 49999 MB (30907 MB free)
E: (NTFS) 82097 MB (82030 MB free)
F: (NTFS) 199988 MB (198567 MB free)
G: (NTFS) 703871 MB (560777 MB free)
Total Size 1050.7 GB (885.7 GB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network
Network Adapter Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller (192.168.0.100)

Peripherals
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A34 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A35 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A36 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A37 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A38 [NoDB]
USB1 Controller Intel(R) ICH10 Family USB Universal Host Controller - 3A39 [NoDB]
USB2 Controller Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A [NoDB]
USB2 Controller Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C [NoDB]
USB Device USB Human Interface Device
__________________________________________________ ________________

I thought I could fix this problem myself after googling, but after a week now, I'm fed up and need this fixed!

About a week go I was surfing listening to some music when all of a sudden my comp froze and the music was looping. After restarting, my sound was gone! Windows doesn't even detect the card. (x-fi music)
I checked the device manager and all it shows is this: http://img19.imageshack.us/img19/5338/devicei.jpg

Here's what the audio control panel and dxdiag screens look like:

http://img31.imageshack.us/img31/2483/42816944.jpg
http://img31.imageshack.us/img31/332/dxdiag.jpg

These are the things that I've tried:

-uninstalled all creative drivers and reinstalled
-uninstalled & reinstalled my motherboard drivers
-tried the latest xp drivers on the creative site
-moving the sound card to my other free pci slot (only have two)
-installed windows 7 (same problem)
-and finally, bought a new sound card (x-fi gamer)

After all of this, nothing's worked to get my sound back! I'm now out about a week of time troubleshooting this, $100 for the new sound card, and my patience.

If anyone can help fix this problem asap, I'd be willing to send $10 via paypal.

danman · #2 06-19-2009, 05:25 PM

changed systems and now i don't have sound get yellow question mark on problem devices like multimedia audio control,l modem, and ,video what can i do ??? plz help

Shadow3356 · #3 06-21-2009, 03:33 PM

I have the Same issue with audio... a damn question mark on the multimedia audio controller...*crys*

sorry to hi jack your thread but

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) MICRO-STAR INC. MS-6788 20A
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INC. MS-6788 20A
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. V6.2 on 07.00T 02/08/06
Drives Memory Modules c,d
202.94 Gigabytes Usable Hard Drive Capacity
184.41 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8320B [CD-ROM drive]
SONY DVD RW DRU-810A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6Y120L0 [Hard drive] (122.94 GB) -- drive 0, s/n Y3L5J1CE, rev YAR41BW0, SMART Status: Healthy
SanDisk U3 Cruzer Micro USB Device (2.00 GB) -- drive 2
ST380013A [Hard drive] (80.03 GB) -- drive 1, s/n 5JVWWDVS, rev 8.01, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot '0' has 512 MB
Slot '1' has 512 MB
Slot '2' is Empty
Slot '3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 122.93 GB 107.52 GB free
d: (NTFS on drive 1) 10.49 GB 10.43 GB free
e: (NTFS on drive 1) 69.53 GB 66.46 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
James 6/21/2009 2:40:55 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 4000 (Microsoft Corporation) [Display adapter]
HP MX70 [Monitor] (15.7"vis, s/n THTCN02051, April 2001)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD None detected
Communications Other Devices

Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: 68.87.73.28
Physical Address: 00:13

3:64:6D:7F
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device
USB Root Hub (5x)
Virus Protection [Back to Top]
McAfee VirusScan Version 99.9.99
Realtime File Scanning On

Missing Microsoft Security Hotfixes

also i have windows xp pro sp2