Missing Audio Drivers

w.spidey · #1 09-16-2009, 11:51 PM

I wiped my computer with Windows XP, and I no longer have audio. I ran Belarc Advisor, but I'm still unsure what driver(s) I need. Here is a pasting of the results:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) MSI MS-6590 1.0
Processor a Main Circuit Board b
1.50 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache
Not hyper-threaded Board: MSI MS-6590 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01
Drives Memory Modules c,d
30.74 Gigabytes Usable Hard Drive Capacity
23.07 Gigabytes Hard Drive Free Space

BENQ DVD DD DW1620 [CD-ROM drive]
HL-DT-ST DVD-ROM GDR8162B [CD-ROM drive]
SONY CD-RW CRX220E1 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6E030L0 [Hard drive] (30.75 GB) -- drive 0, s/n 3145343658594533202020202020202020202020 512 Megabytes Usable Installed Memory

Slot '0' has 512 MB
Slot '1' is Empty
Slot '2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 30.74 GB 23.07 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
WadeTech 9/16/2009 10:22:15 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA RIVA TNT2 Model 64/Model 64 Pro (Microsoft Corporation) [Display adapter]
HP w1907 [Monitor] (19.1"vis, s/n 3CQ9011JZX, January 2009)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller None detected
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices

Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.1.105 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:50:FC:AC:9A:10

Networking Dns Servers: 216.177.160.35
216.177.160.36
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (4x)

See your entire network map...
click for Belarc's System Management products

new Network Map (mouse over IP address for physical address) [Back to Top]
IP Device Type Device Details Device Roles
192.168.1.1 Router Cisco Linksys DHCP Server, Gateway, Web Server
192.168.1.101 System Apple
192.168.1.105 Windows XP Workstation Wadetech00007 (in WORKGROUP),
wadetech00007.gvtc.com

Any and all help is much appreciated.

bookworm · #2 09-17-2009, 02:54 PM

[quote=w.spidey]I wiped my computer with Windows XP, and I no longer have audio. I ran Belarc Advisor, but I'm still unsure what driver(s) I need. Here is a pasting of the results:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) MSI MS-6590 1.0
Processor a Main Circuit Board b
1.50 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache
Not hyper-threaded Board: MSI MS-6590 1.0
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. 07.00T 04/02/01
Drives Memory Modules c,d
30.74 Gigabytes Usable Hard Drive Capacity
23.07 Gigabytes Hard Drive Free Space

BENQ DVD DD DW1620 [CD-ROM drive]
HL-DT-ST DVD-ROM GDR8162B [CD-ROM drive]
SONY CD-RW CRX220E1 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6E030L0 [Hard drive] (30.75 GB) -- drive 0, s/n 3145343658594533202020202020202020202020 512 Megabytes Usable Installed Memory

Slot '0' has 512 MB
Slot '1' is Empty
Slot '2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 30.74 GB 23.07 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
WadeTech 9/16/2009 10:22:15 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller NVIDIA RIVA TNT2 Model 64/Model 64 Pro (Microsoft Corporation) [Display adapter]
HP w1907 [Monitor] (19.1"vis, s/n 3CQ9011JZX, January 2009)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller None detected
Virus Protection [Back to Top] new Group Policies
No details available None discovered
Communications Other Devices

Realtek RTL8139 Family PCI Fast Ethernet NIC

your C-Media audio driver is here at MSI http://asia.msi.com/index.php?func=d...=1&prod_no=502

Set a System Restore Point before installing driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

w.spidey · #3 09-17-2009, 04:09 PM

I downloaded and installed the driver from the site you gave me, but it still doesn't work. I also don't have my volume control button on the toolbar. It says "There are no active mixer devices available. To install mixer devices, go to Control Panel, click Printers and Other Hardware, and then click Add Hardware. This program will now close."

I followed the instructions in the error message, but Windows can't find the driver.

bookworm · #4 09-18-2009, 09:29 PM

Quote:

Originally Posted by w.spidey

I downloaded and installed the driver from the site you gave me, but it still doesn't work. I also don't have my volume control button on the toolbar. It says "There are no active mixer devices available. To install mixer devices, go to Control Panel, click Printers and Other Hardware, and then click Add Hardware. This program will now close."

I followed the instructions in the error message, but Windows can't find the driver.

check this out

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

w.spidey · #5 09-21-2009, 10:42 AM

The service is already set to Automatic.

bookworm · #6 09-22-2009, 09:12 PM

Quote:

Originally Posted by w.spidey

The service is already set to Automatic.

go back to MSI http://asia.msi.com/index.php?func=d...=1&prod_no=502

install the Via chipset 4 in 1 driver - then Restart your comp
http://asia.msi.com/index.php?func=d...=1&prod_no=502

then install audio again

Set a System Restore Point before installing Each driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions