HELP! Multimedia Controller Missing Windows XP

themosterts · #1 09-17-2009, 09:04 PM

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Intel Corporation
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Hyper-threaded (2 total) Board: Intel Corporation D865GBF AAC28142-409
Serial Number: ABBF41814227
Bus Clock: 200 megahertz
BIOS: Intel Corp. BF86510A.86A.0060.P16.0404121116 04/12/2004
Drives Memory Modules c,d
39.99 Gigabytes Usable Hard Drive Capacity
34.70 Gigabytes Hard Drive Free Space

_NEC DV-5700A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400BD-75JMC0 [Hard drive] (40.00 GB) -- drive 0, SMART Status: Healthy 240 Megabytes Usable Installed Memory

Slot 'J6G1' has 256 MB
Slot 'J6G2' is Empty
Slot 'J6H1' is Empty
Slot 'J6H2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 39.99 GB 34.70 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
New Owner 9/17/2009 4:24:27 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) Intel(R) 82865G Graphics Controller [Display adapter]
DELL E772p [Monitor] (14.9"vis, s/n 4P12139GL2ZT, September 2003)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Multimedia Audio Controller
Virus Protection [Back to Top] new Group Policies
AntiVir Desktop Version 9.0.1.30
Realtime File Scanning On
None discovered
Communications Other Devices

Intel(R) PRO/1000 CT Network Connection
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:11:11:0A:05:99

Networking Dns Servers: 192.168.1.1
71.242.0.12
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (5x)

BOOKWORM...i read to do this in another thread so there it is...can you help...anyone??? I am VERY frustrated and have not much of an idea about computers in this much detail...so please help me before i go MAD!!!!

bookworm · #2 09-18-2009, 08:36 PM

Quote:

Originally Posted by themosterts

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Intel Corporation
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Hyper-threaded (2 total) Board: Intel Corporation D865GBF AAC28142-409
Serial Number: ABBF41814227
Bus Clock: 200 megahertz
BIOS: Intel Corp. BF86510A.86A.0060.P16.0404121116 04/12/2004
Drives Memory Modules c,d
39.99 Gigabytes Usable Hard Drive Capacity
34.70 Gigabytes Hard Drive Free Space

_NEC DV-5700A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD400BD-75JMC0 [Hard drive] (40.00 GB) -- drive 0, SMART Status: Healthy 240 Megabytes Usable Installed Memory

Slot 'J6G1' has 256 MB
Slot 'J6G2' is Empty
Slot 'J6H1' is Empty
Slot 'J6H2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 39.99 GB 34.70 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
New Owner 9/17/2009 4:24:27 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:
Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) Intel(R) 82865G Graphics Controller [Display adapter]
DELL E772p [Monitor] (14.9"vis, s/n 4P12139GL2ZT, September 2003)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Multimedia Audio Controller
Virus Protection [Back to Top] new Group Policies
AntiVir Desktop Version 9.0.1.30
Realtime File Scanning On
None discovered
Communications Other Devices

Intel(R) PRO/1000 CT Network Connection
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:11:11:0A:05:99

Networking Dns Servers: 192.168.1.1
71.242.0.12
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (5x)

BOOKWORM...i read to do this in another thread so there it is...can you help...anyone??? I am VERY frustrated and have not much of an idea about computers in this much detail...so please help me before i go MAD!!!!

this is your audio driver from Intel http://downloadcenter.intel.com/Deta...816&lan g=eng

Set a System Restore Point before installing Each driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

themosterts · #3 09-19-2009, 07:24 AM

You are an ANGEL!!!!!!!!!!!!!!!!!!! Thank you SOOOOOOOOOOOOO much...i now have sound!!!!! We purchased this computer and we called the place and they never got back to us and never got back to us and there was a copy of realtek ac97?? in the cd drive when we brought it home....had no idea what it was and obviously installing it didn't work!! You are incredible and i thank you SOOOOOOOOOOOO VERY MUCH!!!!!!!!!!!