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(YELLOW FLAG) Multimedia Audio Controller

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Old 09-26-2009, 03:37 PM
owellen Offline
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Join Date: Sep 2009
Posts: 1
Exclamation (YELLOW FLAG) Multimedia Audio Controller

All of a sudden i noticed that i could not listen to any output from any audio devices such as; Headphones, Earphones and Speakers. I checked my volume controls and properties, default sound cards and then I checked the device manager.

When i checked the device manager i noticed that the option for "Multimedia Audio Controller" was flagged. I tried to automatically update this and failed. It said it could not find the required files and i do not have my CD to install them.

If anyone can provide me with a download link for a driver or possibly some sort of tutorial to help me fix this, then i would be very grateful.

I have enclosed a copy of the Belarc Adviser scan and it shows that no multimedia was found:

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) RM plc
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845GRG AAA84341-204
Serial Number: IURG22403600
Bus Clock: 100 megahertz
BIOS: Intel Corp. RG84510A.86A.0008.P03.0205171910 05/17/2002
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
18.35 Gigabytes Hard Drive Free Space

AOPEN 16XDVD-ROM/AMH [CD-ROM drive]
BENQ DVD DC DW1670 [CD-ROM drive]
ZCVALU Z8L2J05QB SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR STM3802110A [Hard drive] (80.03 GB) -- drive 0, s/n 5LRCBSBY, rev 3.AAJ, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'J6G1' has 512 MB
Slot 'J6G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 18.35 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Adam 26/09/2009 12:24:06 (admin)
Adam_2 25/09/2009 08:16:27 (admin)
Administrator 25/09/2009 14:34:18 (admin)
Debs 26/09/2009 19:42:36 (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce 6200 [Display adapter]
OEC 15.7 [Monitor] (15.7"vis, January 2003)
Bus Adapters Multimedia
AXCDSFHI IDE Controller
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

Intel(R) PRO/100 VE Network Connection
primary IP Address: 192.168.1.10 / 24
Gateway: 192.168.1.1
Physical Address: 00:03:47:FF:B7:71
Intel(R) PRO/100 VE Network Connection - Virtual Machine Network Services Driver
Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address: 00:E0:4C:305:6C
Realtek RTL8139/810x Family Fast Ethernet NIC - Virtual Machine Network Services Driver

Networking Dns Servers: 192.168.1.1
194.168.4.100
HID-compliant consumer control device
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
Microsoft PS/2 Mouse
USB Composite Device
USB Root Hub (4x)
Virus Protection [Back to Top]
avast! antivirus 4.8.1351 [VPS 090926-0] Version 4.8.1351
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 09/08/2009 Microsoft Security Bulletin Summary) have been installed.


Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0 Service Pack 2
KB958481 on 03/02/2009 (details...)
.NET Framework 3.0 Service Pack 2
KB958483 on 03/02/2009 (details...)
.NET Framework 3.5 SP1
KB958484 on 03/02/2009 (details...)
KB963707 on 04/07/2009 (details...)
.NETFramework
1.1
S867460 (details...)
M928366 (details...)
MSXML4SP2
KB954430 on 27/05/2009 (details...)
MSXML6
KB927977 on 13/06/2009 (details...)
WGA
SP0
KB892130 on 21/12/2008 (details...)
Windows Media Format 11 SDK
KB929399 (details...)
SP0
KB929399 on 06/09/2008 (details...)
Windows Media Player 11
KB936782_WMP11 (details...)
KB939683 (details...)
KB954154_WM11 (details...)
KB959772_WM11 (details...)
SP0
KB939683 on 06/09/2008 (details...)
KB954154_WM11 on 10/09/2008 (details...)
KB959772_WM11 on 11/03/2009 (details...)
SP2
KB936782_WMP11 on 06/09/2008 (details...)
Windows Media Player
KB952069_WM9 (details...)
KB968816_WM9 (details...)
KB973540_WM9 (details...)
SP0
KB952069_WM9 on 10/12/2008 (details...)
KB968816_WM9 on 10/09/2009 (details...)
KB973540_WM9 on 13/08/2009 (details...)
Windows XP
KB941569 (details...)
SP-1
KB909520 on 18/04/2009 (details...)
SP0
KB938127-V2-IE7 on 20/01/2009 (details...)
KB941569 on 06/09/2008 (details...)
KB956390-IE7 on 20/01/2009 (details...)
KB958215-IE7 on 20/01/2009 (details...)
KB960714-IE7 on 20/01/2009 (details...)
KB961260-IE7 on 11/02/2009 (details...)
KB963027-IE7 on 17/04/2009 (details...)
KB969897-IE7 on 10/06/2009 (details...)
KB969897-IE8 on 14/06/2009 (details...)
KB971180-IE8 on 14/06/2009 (details...)
KB971961-IE8 on 10/09/2009 (details...)
KB972260-IE8 on 29/07/2009 (details...)
SP10
MSCOMPPACKV1 on 05/09/2008 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP3
KB898461 on 01/09/2008 (details...)
SP4
KB923561 on 17/04/2009 (details...)
KB938464 on 10/09/2008 (details...)
KB946648 on 01/09/2008 (details...)
KB950762 on 01/09/2008 (details...)
Windows XP
SP4 (continued)
KB950974 on 01/09/2008 (details...)
KB951066 on 01/09/2008 (details...)
KB951072-V2 on 01/09/2008 (details...)
KB951376-V2 on 01/09/2008 (details...)
KB951698 on 01/09/2008 (details...)
KB951748 on 01/09/2008 (details...)
KB951978 on 01/09/2008 (details...)
KB952004 on 17/04/2009 (details...)
KB952287 on 01/09/2008 (details...)
KB952954 on 01/09/2008 (details...)
KB953838 on 01/09/2008 (details...)
KB953839 on 01/09/2008 (details...)
KB954211 on 16/10/2008 (details...)
KB954459 on 12/11/2008 (details...)
KB954550-V5 on 03/02/2009 (details...)
KB954600 on 10/12/2008 (details...)
KB955069 on 12/11/2008 (details...)
KB955839 on 10/12/2008 (details...)
KB956390 on 16/10/2008 (details...)
KB956391 on 16/10/2008 (details...)
KB956572 on 17/04/2009 (details...)
KB956744 on 13/08/2009 (details...)
KB956802 on 10/12/2008 (details...)
KB956803 on 16/10/2008 (details...)
KB956841 on 16/10/2008 (details...)
KB956844 on 10/09/2009 (details...)
KB957095 on 16/10/2008 (details...)
KB957097 on 12/11/2008 (details...)
KB958215 on 10/12/2008 (details...)
KB958644 on 24/10/2008 (details...)
KB958687 on 14/01/2009 (details...)
KB958690 on 11/03/2009 (details...)
KB959426 on 17/04/2009 (details...)
KB960225 on 11/03/2009 (details...)
KB960714 on 18/12/2008 (details...)
KB960715 on 11/02/2009 (details...)
KB960803 on 17/04/2009 (details...)
KB960859 on 13/08/2009 (details...)
KB961118 on 25/02/2009 (details...)
KB961371 on 15/07/2009 (details...)
KB961373 on 17/04/2009 (details...)
KB961501 on 10/06/2009 (details...)
KB961503 on 06/06/2009 (details...)
KB967715 on 25/02/2009 (details...)
KB968389 on 05/09/2009 (details...)
KB968537 on 10/06/2009 (details...)
KB969898 on 10/06/2009 (details...)
KB970238 on 10/06/2009 (details...)
KB970653-V3 on 26/08/2009 (details...)
KB971557 on 13/08/2009 (details...)
KB971633 on 15/07/2009 (details...)
KB971657 on 13/08/2009 (details...)
KB973346 on 15/07/2009 (details...)
KB973354 on 13/08/2009 (details...)
KB973507 on 13/08/2009 (details...)
KB973815 on 13/08/2009 (details...)
KB973869 on 13/08/2009 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 20/01/2009 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 20/01/2009 (Microsoft National Language Support Downlevel APIs)
XML Paper Specification Shared Components Pack 1.0
XPSEPSC (XML Paper Specification Shared Components Pack 1.0)



Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 09/08/2009 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Last edited by owellen : 09-26-2009 at 03:39 PM.
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  #2  
Old 09-27-2009, 01:35 PM
bookworm's Avatar
bookworm Online
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 12,361
[quote=owellen][font="Arial"]All of a sudden i noticed that i could not listen to any output from any audio devices such as; Headphones, Earphones and Speakers. I checked my volume controls and properties, default sound cards and then I checked the device manager.

When i checked the device manager i noticed that the option for "Multimedia Audio Controller" was flagged. I tried to automatically update this and failed. It said it could not find the required files and i do not have my CD to install them.

If anyone can provide me with a download link for a driver or possibly some sort of tutorial to help me fix this, then i would be very grateful.

I have enclosed a copy of the Belarc Adviser scan and it shows that no multimedia was found:

[color="Red"]Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) RM plc
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Intel Corporation D845GRG AAA84341-204
Serial Number: IURG22403600
Bus Clock: 100 megahertz
BIOS: Intel Corp. RG84510A.86A.0008.P03.0205171910 05/17/2002
Drives Memory Modules c,d
80.02 Gigabytes Usable Hard Drive Capacity
18.35 Gigabytes Hard Drive Free Space

AOPEN 16XDVD-ROM/AMH [CD-ROM drive]
BENQ DVD DC DW1670 [CD-ROM drive]
ZCVALU Z8L2J05QB SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR STM3802110A [Hard drive] (80.03 GB) -- drive 0, s/n 5LRCBSBY, rev 3.AAJ, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'J6G1' has 512 MB
Slot 'J6G2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 80.02 GB 18.35 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Adam 26/09/2009 12:24:06 (admin)
Adam_2 25/09/2009 08:16:27 (admin)
Administrator 25/09/2009 14:34:18 (admin)
Debs 26/09/2009 19:42:36 (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce 6200 [Display adapter]
OEC 15.7 [Monitor] (15.7"vis, January 2003)
Bus Adapters Multimedia
AXCDSFHI IDE Controller
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

Intel(R) PRO/100 VE Network Connection

this is the audio driver from Intel http://downloadcenter.intel.com/Deta...577&lan g=eng

This driver will only work if your audio plug is one the I/O plate – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
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