no audio device found after reinstalling xp

[jcinco101]

I've read almost all sound threads.... my yellow ? is under "other devices" the multi media controller is "marked" I ran Belarc and the results are below. Please Help !!!

Thanks in advance,

~jcinco

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation Dell DE051
System Service Tag: 9VVL091 (support for this PC)
Chassis Serial Number: 9VVL091
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.80 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp. 0CF458
Serial Number: ..CN708215AP02HD.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A00 08/15/2005
Drives Memory Modules c,d
76.73 Gigabytes Usable Hard Drive Capacity
70.02 Gigabytes Hard Drive Free Space

TSSTcorp CD-RW TS-H292B [CD-ROM drive]

HDS728080PLAT20 [Hard drive] (80.00 GB) -- drive 0, s/n PFD2T5SWRZ24LX, rev PF2OA27A, SMART Status: Healthy 254 Megabytes Usable Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 76.73 GB 70.02 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 10/17/2009 3:27:53 AM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Adobe PDF Converter on My Documents\*.pdf
Canon BJC-85 on USB001
Graphtec CE5000 on USB002
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:

Controllers Display
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
mv video hook driver2 [Display adapter]
Dell E193FP [Monitor] (19.1"vis, s/n G656653OU10D, March 2005)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD Unimodem Half-Duplex Audio Device
Virus Protection [Back to Top]
new Group Policies
AVG Anti-Virus Free Version 8.5
Virus Definitions Version Up To Date
Realtime File Scanning On
None discovered
Communications Other Devices
Conexant D850 56K V.9x DFVc Modem

Cisco PC4800 DS Wireless PCI LAN Adapter
primary Auto IP Address: 192.168.1.102 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:40:96:52:FB:B0
Intel(R) PRO/100 VE Network Connection
Physical Address: 00:13:20:CE:F8:87

Networking Dns Servers: 198.6.1.3
4.2.2.3
HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
Aladdin HASP Key
Aladdin USB Key
USB Composite Device
USB Printing Support
USB Root Hub (4x)

[laika666]

Ever noticed all of these sites post nothing but bull-shit?
If you don't know the answer, then why type 10 pages of crap?
Just say..." i don't know".

[jcinco101]

tired downloading drivers, I can't get drivers to download and .zip. file says:

NameellDriverDownloadManager.application
Type: Unknown file Type, 9,29 KB
From: xserv.dell.com

file will not save as a .zip

Help please!!!

[bookworm]

Originally Posted by jcinco101

tired downloading drivers, I can't get drivers to download and .zip. file says:

NameellDriverDownloadManager.application
Type: Unknown file Type, 9,29 KB
From: xserv.dell.com

file will not save as a .zip

Help please!!!

try this link, and on Download, choose Internet Browser
http://support.euro.dell.com/support...&fileid=135650

this can be a picky driver to install, if the Setup.exe doesn't work, us the If no Setup File method

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it (make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.


Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[jcinco101]

You truly are the sound Queen!!!! It worked , Thank you so much for taking the time to help me.

~jcinco