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Audio driver not installed - how to find it?

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Old 11-21-2009, 08:54 PM
mcmornj8 Offline
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Join Date: Nov 2009
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Audio driver not installed - how to find it?

Hi,

I'm new to this forum and see that Bookworm and others have provided very helpful responses to other similar problems, so hopefully you can help me too!

With assistance, I've just completed doing a reformat of my hard drive and reinstall of Windows XP. I had problems with several drivers, but have gotten them all resolved except the audio - under device manager, Multimedia Audio Controller shows: The drivers for this device are not installed. (Code 28) - when I click on Reinstall, the wizard says it won't install the hardware because it cannot find the necessary software.

I also had a problem where my display resolution slidebar wouldn't move past the lowest resolution. I've downloaded something that has reduced the display to a more manageable size, but still it will allow the resolution to be at either 800 x 600 or 1024 x 768 - nothing in between. This is more minor, but thought I'd ask about this as well.

Any help is very much appreciated! Thanks in advance!

I see that others have been asked to send a summary of their PC configuration from Everett, so I'm pasting in my info below:
Computer:
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows XP Professional
OS Service Pack [ TRIAL VERSION ][/font] Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HOME-DESKTOP
User Name Administrator
Logon Domain [ TRIAL VERSION ]
Date / Time 2009-11-21 / 20:45

Motherboard:
CPU Type Intel Pentium 4, 2800 MHz (21 x 133)
Motherboard Name Dell Dimension 4600i
Motherboard Chipset Intel Springdale-G i865G
System Memory [ TRIAL VERSION ]
DIMM1: Micron 8VDDT3264AG-335G4 256 MB PC2700 DDR SDRAM (2.5-3-3-7 @ 166 MHz) (2.0-3-3-6 @ 133 MHz)
DIMM2: Hynix HYMD512 646CP8JD43 [ TRIAL VERSION ]
DIMM3: Micron 8VDDT3264AG-335G4 [ TRIAL VERSION ]
DIMM4: Hynix HYMD512 646CP8JD43 [ TRIAL VERSION ]
BIOS Type Phoenix (08/26/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel(R) 82865G Graphics Controller (96 MB)
3D Accelerator Intel Extreme Graphics 2
Monitor Dell E152FP [15" LCD] (M161844F3R8TC)

Multimedia:
Audio Adapter Analog Devices AD1888/AD1980 @ Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Storage:
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
IDE Controller Intel(R) 82801EB Ultra ATA Storage Controllers
Floppy Drive Floppy disk drive
Disk Drive Maxtor 6Y080L0 (80 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive HL-DT-ST DVD-ROM GDR8162B (16x/48x DVD-ROM)
Optical Drive SONY CD-RW CRX216E (48x/32x/48x CD-RW)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) [ TRIAL VERSION ]
Total Size [ TRIAL VERSION ]

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-14-BF-56-0A-C0
Network Adapter Intel(R) PRO/100 VE Network Connection
Network Adapter Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4) (192. [ TRIAL VERSION ])
Modem Intel(R) 537EP V9x DF PCI Modem

Peripherals:
Printer HP DeskJet 930C/932C/935C
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB1 Controller Intel 82801EB ICH5 - USB Controller [A-2/A-3]
USB2 Controller Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]
USB Device USB Human Interface Device

DMI:
DMI BIOS Vendor Dell Computer Corporation
DMI BIOS Version A12
DMI System Manufacturer Dell Computer Corporation
DMI System Product Dimension 4600i
DMI System Version
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer Dell Computer Corp.
DMI Motherboard Product 0F4491
DMI Motherboard Version
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer Dell Computer Corporation
DMI Chassis Version
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Mini Tower
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