Problems with HP all-in-one 6110

gottadesign · #1 08-09-2003, 01:48 PM

I have distinctive ring (ring master) on my line because I can't get a second line for my fax (BellSucks said). My fax machine cnstantly picks up my voice calls, and at time wont pick up my faxes. I know I have my fax machine set properly...and this problem only happens on occation (like when it's raining for a few days!!) Then it always fixes itself. HP says its the phone co., and vise versa.

I have been to the HP site and attempted to sownload a patch, but it said it can't find equiptment that would benefit from it.

Any suggestions?

Thanks!

LooseChippings · #2 08-09-2003, 01:58 PM

Check this Page

gottadesign · #3 08-09-2003, 02:02 PM

Hey again...thank for all your help!

I am running the re-boot now on the other issue.

That link you sent is the one that I have already been to and it's the one that eventually led me to not being able to download a fix. Any other ideas?

LooseChippings · #4 08-09-2003, 03:40 PM

If you can positively say the All in One is OK

Then here in the UK we would tell the telco provider that they don't get paid until they have a proper line working.

Or that you will be moving provider to someone who can give better service.

gottadesign · #5 08-09-2003, 03:49 PM

yea, unfortunately, BellSuck over here monopolizes this area, and leaving them would be shooting myself in the foot.

Should I run a virus scan on the laptop even though Norton said it was ok?

LooseChippings · #6 08-09-2003, 04:57 PM

Try one of the online ones such as Trend or Panda (thanks to Beeboy for the info)