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No audio XP PRO 64 I've tried everything!

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  #1  
Old 08-31-2012, 12:53 AM
traderash Offline
Registered User
 
Join Date: Aug 2012
Posts: 3
No audio XP PRO 64 I've tried everything!

No matter what I do I can't get rid of the yellow tag on device manager for IDT High Definition Audio CODEC, I have done everything I could and I still have no sound. I've downloaded every fix in every forum I could find for over 60 hours now and I still can't get anywhere. I also have yellow flags on secondary ide channel, other devices, modem on high definition audio bus, ethernet controller, and two unknown devices. I really don't care about anything but the audio, however I figured one of these might be part of the problem.

Thanks for any help!


Operating System new – server roles System Model
Windows XP Professional x64 Edition Service Pack 2 (build 3790)
Install Language: English (United States)
System Locale: English (United States)
Installed: 8/21/2012 3:20:12 PM Sony Corporation VGN-SZ660N J002P62W
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.20 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: Sony Corporation VAIO
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies LTD R0081S5 07/12/2007
new USB Storage Use in past 30 Days (mouse over last used for details) new Hosted Virtual Machines (mouse over name for details)
Last Used
Sony USB HS-CARD -- drive 1, s/n F0000034AEAC, rev 4.82 8/30/2012 8:27:00 PM
SMI USB DISK, s/n AA000000000000000356, rev 1100 8/29/2012 12:21:01 PM*
KODAK SD/MMC card, rev 1.00 8/22/2012 3:39:43 PM*
SanDisk Cruzer, s/n 200549636302E23143A5, rev 1.03 8/22/2012 1:20:50 PM*
Motorola XT912, s/n 0A3BFB0B0D010017, rev 0000 8/21/2012 3:30:32 PM*


* Possibly used again before the reboot following this time. None discovered
Drives new – drive encryption Memory Modules c,d
320.07 Gigabytes Usable Hard Drive Capacity
296.45 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ-852S [Optical drive]

Sony USB HS-CARD USB Device [Hard drive] (8.19 GB) -- drive 1
WDC WD3200BPVT-00ZEST0 [Hard drive] (320.07 GB) -- drive 0, s/n WD-WX31EA1JX237, rev 01.01A01, SMART Status: Healthy 2048 Megabytes Usable Installed Memory

Slot 'M1' has 1024 MB (serial number 1234-B0)
Slot 'M2' has 1024 MB (serial number 1234-B1)
Local Drive Volumes new – volume encryption

c: (NTFS on drive 0) 320.07 GB 296.45 GB free

Network Drives
None discovered
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 8/30/2012 8:27:14 PM (admin)
local system accounts
Guest never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None discovered
Controllers Display
Intel(R) ICH8M 3 port Serial ATA Storage Controller - 2828
Intel(R) ICH8M Ultra ATA Storage Controllers - 2850
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) NVIDIA GeForce 8400M GS [Display adapter]
Default Monitor
NVIDIA t Flat Panel [Monitor] (14.9"vis, November 2002)
Bus Adapters Multimedia
Texas Instruments PCIxx12 Cardbus Controller
Intel(R) ICH8 Family USB Universal Host Controller - 2830
Intel(R) ICH8 Family USB Universal Host Controller - 2831
Intel(R) ICH8 Family USB Universal Host Controller - 2832
Intel(R) ICH8 Family USB Universal Host Controller - 2834
Intel(R) ICH8 Family USB Universal Host Controller - 2835
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A IDT High Definition Audio CODEC
Virus Protection [Back to Top] Group Policies
No details available None discovered
Communications new – connection speed & status Other Devices

1394 Net Adapter
↑ Intel(R) Wireless WiFi Link 4965AGN
primary Auto IP Address: 192.168.43.178 / 16
Gateway: 192.168.43.1
Dhcp Server: 192.168.43.1
Physical Address: 00:13:E8:7D:06:A9

Networking Dns Server: 192.168.43.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Video Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Texas Instruments PCIxx12 Integrated FlashMedia Controller
USB Composite Device
USB Mass Storage Device
USB Root Hub (7x)


Network Map (mouse over IP address for physical address) [Back to Top]
IP Device Type Device Details Device Roles
192.168.43.1 Router Motorola DHCP Server, Gateway, Domain Name Server
192.168.43.178 Windows XP Workstation Kmba1


Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes were not found installed (using the 08/14/2012 Microsoft Security Bulletin Summary with definitions version 2012.8.14.12). Note: Security benchmarks require that Critical and Important severity security hotfixes must be installed.
KB2544521 - Critical (details...)
Q936960 - Important (details...)
Q950130 - Critical (details...)
Q951550 - Important (details...)
Q2706045 - Critical (details...)

Hotfixes from Windows Update (agent version 7.6.7600.256) wait for download and install approval. Last install: 8/30/2012 3:16:50 PM, download: 8/30/2012 8:29:47 PM, check: 8/30/2012 2:26:34 PM.


Software Versions & Usage (mouse over i for details, click i for location) [Back to Top]
ı i 2007 Microsoft Office system Version 12.0.4518.1014
ı i Adobe Acrobat Reader Version 5.0.0.0
i Adobe Systems, Inc. - Shockwave Flash Version 11,3,300,271
ı i Alexander Roshal - WinRAR Version 4.20.0
ı i avast! Antivirus Version 7.0.1466.549
i Azureus Software, Inc - Vuze Version 4.7
ı i Belarc, Inc. - Advisor Version 8.2g
ı i Driver Genius Version 11.00.1136
i Driver Identifier Version 4.02
i DriverIdentifier - DriverUploader Version 1.00
i Google Chrome Version 21.0.1180.83
i Intel(R) Processor Identification Utility Version 4.50
i Macromedia, Inc. - Shockwave Flash Version 6,0,88,0
i Malwarebytes Anti-Malware Version 1.62.0087
ıı i Microsoft (r) Windows Script Host Version 5.6.0.8832
i Microsoft Clip Organizer Version 12.0.4518.1014
ıı i Microsoft Corporation - DirectShow Version 6.05.3790.3959
i Microsoft Corporation - Groove Audit Service Version 4.2.0.2623
ı i Microsoft Corporation - GrooveMonitor Utility Version 4.2.0.2623
ı i Microsoft Corporation - Internet Explorer Version 8.00.6001.18702
i Microsoft Corporation - Office Diagnostics Service Version 12.0.4518.1014 i Microsoft Corporation - Office Diagnostics Version 12.0.4518.1014
i Microsoft Corporation - Office Source Engine Version 12.0.4518.1014
ı i Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.3959
i Microsoft Corporation - Windows Movie Maker Version 2.1.4031.0
i Microsoft Data Access Components Version 3.526.3959.0
i Microsoft Office Groove Version 4.2.0.2623
i Microsoft Office InfoPath Version 12.0.4518.1014
i Microsoft Office OneNote Version 12.0.4518.1014
i Microsoft Office Outlook Version 12.0.4518.1014
i Microsoft Office Picture Manager Version 12.0.4518.1014
i Microsoft(R) Windows Media Player Version 10.00.00.3997
ı i Microsoft® .NET Framework Version 2.0.50727.42
ı i NextUp.com - TextAloud Toolbar Loader for Outlook Express / Windows Mail Version 3.0.0.0
i NextUp.com - TextAloud Version 3.0.0.0
ı i NVIDIA Driver Helper Service, Version 176.37 Version 6.14.11.7637
ı i Oracle Corporation - Java(TM) Platform SE 7 U6 Version 7.0.60.24
i Piriform Ltd - CCleaner Version 3, 21, 0, 1767
ı i Sun Microsystems, Inc. - Java(TM) Platform SE Auto Updater 2 0 Version 2.1.9.0
i TeamViewer Version 7.0
ıı i TuneUp Utilities 2011 Version 10.0.2011.65
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  #2  
Old 09-05-2012, 07:58 PM
bookworm's Avatar
bookworm Offline
Sound Queen
 
Join Date: Sep 2002
Location: Lancashire England
Posts: 15,183
Quote:
Originally Posted by traderash
No matter what I do I can't get rid of the yellow tag on device manager for IDT High Definition Audio CODEC, I have done everything I could and I still have no sound. I've downloaded every fix in every forum I could find for over 60 hours now and I still can't get anywhere. I also have yellow flags on secondary ide channel, other devices, modem on high definition audio bus, ethernet controller, and two unknown devices. I really don't care about anything but the audio, however I figured one of these might be part of the problem.

Thanks for any help!


Operating System new – server roles System Model
Windows XP Professional x64 Edition Service Pack 2 (build 3790)
Install Language: English (United States)
System Locale: English (United States)
Installed: 8/21/2012 3:20:12 PM Sony Corporation VGN-SZ660N J002P62W
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.20 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: Sony Corporation VAIO
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies LTD R0081S5 07/12/2007
new USB Storage Use in past 30 Days (mouse over last used for details) new Hosted Virtual Machines (mouse over name for details)
Last Used
Sony USB HS-CARD -- drive 1, s/n F0000034AEAC, rev 4.82 8/30/2012 8:27:00 PM
SMI USB DISK, s/n AA000000000000000356, rev 1100 8/29/2012 12:21:01 PM*
KODAK SD/MMC card, rev 1.00 8/22/2012 3:39:43 PM*
SanDisk Cruzer, s/n 200549636302E23143A5, rev 1.03 8/22/2012 1:20:50 PM*
Motorola XT912, s/n 0A3BFB0B0D010017, rev 0000 8/21/2012 3:30:32 PM*


* Possibly used again before the reboot following this time. None discovered
Drives new – drive encryption Memory Modules c,d
320.07 Gigabytes Usable Hard Drive Capacity
296.45 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ-852S [Optical drive]

Sony USB HS-CARD USB Device [Hard drive] (8.19 GB) -- drive 1
WDC WD3200BPVT-00ZEST0 [Hard drive] (320.07 GB) -- drive 0, s/n WD-WX31EA1JX237, rev 01.01A01, SMART Status: Healthy 2048 Megabytes Usable Installed Memory

Slot 'M1' has 1024 MB (serial number 1234-B0)
Slot 'M2' has 1024 MB (serial number 1234-B1)
Local Drive Volumes new – volume encryption

c: (NTFS on drive 0) 320.07 GB 296.45 GB free

Network Drives
None discovered
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 8/30/2012 8:27:14 PM (admin)
local system accounts
Guest never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None discovered
Controllers Display
Intel(R) ICH8M 3 port Serial ATA Storage Controller - 2828
Intel(R) ICH8M Ultra ATA Storage Controllers - 2850
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) NVIDIA GeForce 8400M GS [Display adapter]
Default Monitor
NVIDIA t Flat Panel [Monitor] (14.9"vis, November 2002)
Bus Adapters Multimedia
Texas Instruments PCIxx12 Cardbus Controller
Intel(R) ICH8 Family USB Universal Host Controller - 2830
Intel(R) ICH8 Family USB Universal Host Controller - 2831
Intel(R) ICH8 Family USB Universal Host Controller - 2832
Intel(R) ICH8 Family USB Universal Host Controller - 2834
Intel(R) ICH8 Family USB Universal Host Controller - 2835
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A IDT High Definition Audio CODEC
Virus Protection [Back to Top] Group Policies
No details available None discovered
Communications new – connection speed & status Other Devices

1394 Net Adapter
↑ Intel(R) Wireless WiFi Link 4965AGN
primary Auto IP Address: 192.168.43.178 / 16
Gateway: 192.168.43.1
Dhcp Server: 192.168.43.1
Physical Address: 00:13:E8:7D:06:A9

Networking Dns Server: 192.168.43.1
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
USB Video Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
Texas Instruments PCIxx12 Integrated FlashMedia Controller
USB Composite Device
USB Mass Storage Device
USB Root Hub (7x)


Network Map (mouse over IP address for physical address) [Back to Top]
IP Device Type Device Details Device Roles
192.168.43.1 Router Motorola DHCP Server, Gateway, Domain Name Server
192.168.43.178 Windows XP Workstation Kmba1


Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes were not found installed (using the 08/14/2012 Microsoft Security Bulletin Summary with definitions version 2012.8.14.12). Note: Security benchmarks require that Critical and Important severity security hotfixes must be installed.
KB2544521 - Critical (details...)
Q936960 - Important (details...)
Q950130 - Critical (details...)
Q951550 - Important (details...)
Q2706045 - Critical (details...)

Hotfixes from Windows Update (agent version 7.6.7600.256) wait for download and install approval. Last install: 8/30/2012 3:16:50 PM, download: 8/30/2012 8:29:47 PM, check: 8/30/2012 2:26:34 PM.


Software Versions & Usage (mouse over i for details, click i for location) [Back to Top]
ı i 2007 Microsoft Office system Version 12.0.4518.1014
ı i Adobe Acrobat Reader Version 5.0.0.0
i Adobe Systems, Inc. - Shockwave Flash Version 11,3,300,271
ı i Alexander Roshal - WinRAR Version 4.20.0
ı i avast! Antivirus Version 7.0.1466.549
i Azureus Software, Inc - Vuze Version 4.7
ı i Belarc, Inc. - Advisor Version 8.2g
ı i Driver Genius Version 11.00.1136
i Driver Identifier Version 4.02
i DriverIdentifier - DriverUploader Version 1.00
i Google Chrome Version 21.0.1180.83
i Intel(R) Processor Identification Utility Version 4.50
i Macromedia, Inc. - Shockwave Flash Version 6,0,88,0
i Malwarebytes Anti-Malware Version 1.62.0087
ıı i Microsoft (r) Windows Script Host Version 5.6.0.8832
i Microsoft Clip Organizer Version 12.0.4518.1014
ıı i Microsoft Corporation - DirectShow Version 6.05.3790.3959
i Microsoft Corporation - Groove Audit Service Version 4.2.0.2623
ı i Microsoft Corporation - GrooveMonitor Utility Version 4.2.0.2623
ı i Microsoft Corporation - Internet Explorer Version 8.00.6001.18702
i Microsoft Corporation - Office Diagnostics Service Version 12.0.4518.1014 i Microsoft Corporation - Office Diagnostics Version 12.0.4518.1014
i Microsoft Corporation - Office Source Engine Version 12.0.4518.1014
ı i Microsoft Corporation - Windows Installer - Unicode Version 3.1.4000.3959
i Microsoft Corporation - Windows Movie Maker Version 2.1.4031.0
i Microsoft Data Access Components Version 3.526.3959.0
i Microsoft Office Groove Version 4.2.0.2623
i Microsoft Office InfoPath Version 12.0.4518.1014
i Microsoft Office OneNote Version 12.0.4518.1014
i Microsoft Office Outlook Version 12.0.4518.1014
i Microsoft Office Picture Manager Version 12.0.4518.1014
i Microsoft(R) Windows Media Player Version 10.00.00.3997
ı i Microsoft® .NET Framework Version 2.0.50727.42
ı i NextUp.com - TextAloud Toolbar Loader for Outlook Express / Windows Mail Version 3.0.0.0
i NextUp.com - TextAloud Version 3.0.0.0
ı i NVIDIA Driver Helper Service, Version 176.37 Version 6.14.11.7637
ı i Oracle Corporation - Java(TM) Platform SE 7 U6 Version 7.0.60.24
i Piriform Ltd - CCleaner Version 3, 21, 0, 1767
ı i Sun Microsystems, Inc. - Java(TM) Platform SE Auto Updater 2 0 Version 2.1.9.0
i TeamViewer Version 7.0
ıı i TuneUp Utilities 2011 Version 10.0.2011.65

These are the XP drivers from Sony http://esupport.sony.com/US/p/model-...d#/downloadTab

HD audio needs the Microsoft Universal Audio Architecture to be installed first for it to work
Right click My Computer > Properties > Hardware tab > Device Manager
System Devices / Microsoft Universal Audio Architecture should be installed
If not get here, from HP but supplied by Microsoft
http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

install then Restart the com

then install audio

the other problems need the Intel Chipset driver

Get Everest / copy and paste the Computer – Summary section. Leave out the Debug –
PCI section
http://www.softpedia.com/get/System/...-Edition.shtml

it should show the chipset

Install Everest and run
Click Report (top menu) > Report Wizard > Next
Choose System Summary Only > Next
Choose Plain Text > Finish and wait for report to generate
Click Save to File and leave the File Name as Report, then click the Save as Type
dropdown and choose Report files (*txt) and click Save (n.b. Save to desktop is best as easy place to find it, use Browse to locate desktop)

Do NOTE that some parts of this report may have information on your email address and IP address, edit these out and resave the text doc before attaching

Set a System Restore Point before installing any drivers just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

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It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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  #3  
Old 09-05-2012, 10:53 PM
traderash Offline
Registered User
 
Join Date: Aug 2012
Posts: 3
Smile Thanks Bookworm!

Your the only person who tried to help me! Actually after about 2 weeks of searching, I finally gave up and just installed 32 bit XP Pro and I'm really glad that I did. 64 bit is just horrible in too many ways!

Thanks again!
Asher
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  #4  
Old 02-19-2013, 12:09 AM
RANJIT SARKAR Offline
Registered User
 
Join Date: Feb 2013
Posts: 1
Dear Sir I want to download sound driver for my prescrieo C 700 NOTE BOOK from your site please send me the link
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  #5  
Old 05-24-2013, 12:48 AM
jimbeam Offline
Registered User
 
Join Date: May 2013
Posts: 1
hello bookworm i have the same problem no sound, went to device manager and found the yellow circle beside the multmedia audio controller my pc is windows xp pro serial number#ms6c7ab15601405 and the mother board is a Asustek-p5k,se... your help would be awesome thk you
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  #6  
Old 05-30-2013, 08:58 AM
Ant's Avatar
Ant Offline
Member
 
Join Date: Apr 2004
Location: Bangkok, Thailand
Posts: 1,461
Hi,

You can download the Drivers HERE.

Download and install the Chipset Driver and then the Sound Driver.

If more than one version is available, choose the latest.

Hope it helps.
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