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seems to me if its a genuine cd then its corupt ,,damaged file..on Disk its best to send it back to where you bought it from..do you no what the error message says,,if so you could do a google and you might find the anwser there.
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AMD Phenom 64 9850 quad core 2.5 gig Artic 64 cooler HS/F
4 gig DDR2 ram
Nvidia 9600 GT 1gb gigabyte silent PCI-E (upgraded)
sata 360gb HDD 7200
M-audio 2496
Dell silver 22 " widescreen mon
500 watt psu (upgraded) zalman silent PSU
windows xp SP3
windows vista ultimate SP1
internet connection
24 mb D/L LLU 1.5 mb U/L
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