warcraft not working online please help

[HaYwOoD]

i play warcraft 3, mainly frozen throne i can play offline just fine and i can log in to battle.net just fine but when i try to join any game my main pointer comes in to the warcraft program and i cant do anything i built this computer recently with a lot of help from a friend i dont know what to do can anyone help

[HaYwOoD]

System Security Status CIS Benchmark Score


Available only for Windows 2000, XP Pro, and 2003




Virus Protection


Up-to-date




Microsoft Security Updates


1 missing







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Computer Profile Summary
Computer Name: Game_machine (in MSHOME)
Profile Date: Tuesday, October 02, 2007 8:43:05 PM
Advisor Version: 7.2t
Windows Logon: Angela Harris


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Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64 X2 Dual Core
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: MS-7139 2.0
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/11/2006
Drives Memory Modules c,d
120.02 Gigabytes Usable Hard Drive Capacity
104.33 Gigabytes Hard Drive Free Space

LITE-ON DVDRW LH-20A1P [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD1200BB-22RDA0 [Hard drive] (120.03 GB) -- drive 0, s/n WD-WCANN1282290, rev 20.00K20, SMART Status: Healthy 960 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' is Empty
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes

e: (NTFS on drive 0) 120.02 GB 104.33 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Angela Harris 10/2/2007 4:30:34 PM (admin)
Ed Krause 10/1/2007 4:03:03 PM
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
Standard Dual Channel PCI IDE Controller
VIA Bus Master IDE Controller VIA Chrome9 HC IGP Family [Display adapter]
Gateway FPD2275W [Monitor] (22.3"vis, s/n MGK6CD0N03590, December 2006)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
VIA Rev 5 or later USB Universal Host Controller (4x) Realtek AC'97 Audio for VIA (R) Audio Controller
Unimodem Half-Duplex Audio Device

[HaYwOoD]

i know i need a new graphics card could that cause this problem

[HaYwOoD]

play warcraft 3, mainly frozen throne i can play offline just fine and i can log in to battle.net just fine but when i try to join any game my main pointer comes in to the warcraft program and i cant do anything i built this computer recently with a lot of help from a friend i dont know what to do can anyone help i need a new graphics card could this be my problem