C&C Generals

daveyb · #1 09-10-2003, 09:56 AM

Hello. i've just got generals, installed it on xp pro and it wont work. when i start up the game it goes through the intro and then either freezes, or closes giving the following message "Technical Difficulties... Sorry, a serious error occurred". i tried it on my win 98 opperating system and it works ok, a bit jerky. anyone got any ideas?

Thank you

LooseChippings · #2 09-10-2003, 01:24 PM

Do a bit of housekeeping ...

Remove unwanted files and applications by running Disk Cleanup.

Check your Hard Disk for errors using Check Disk.

Defrag your Hard Drive

Download the latest patches for the game.

Download and install the latest drivers for your system video and sound cards.

Then try again.

Reeper47 · #3 09-12-2003, 11:10 AM

Make sure you have all the latest updates from windows update theirs one about issues to do with Games that stop responding.

daveyb · #4 09-12-2003, 12:05 PM

Have reinstalled windows, updated all drivers and bios. i also took out one of my ram modules. I have been getting the game to work a bit in windows 98, but am now having my computer restart fairly often while playing the game. does this sound like there is a problem with the ram that is still in my computer?

Reeper47 · #5 09-12-2003, 08:16 PM

Hmmm, what are your system specs.

daveyb · #6 09-13-2003, 06:58 AM

A-Bit KT7A Motherboard with 1.6 Gig AMD Athalon cpu (I Think) 256 megs of ram, i did have two of these but took one out because of possible ram problem. nvida Geforce 4 video card. 180 Gig s of hard disk, two separate drives and more than half on each one is free. soundblaster 16 pci compaq moniter. Thats all the stuff i can think of

Reeper47 · #7 09-13-2003, 09:05 AM

Sounds like the game doesn't like some of your hardware. I can't help you anymore but i'll get my extremely smart friend to put in a post mabye he can help you.

daveyb · #8 09-15-2003, 03:13 PM

This is the error message i get. has anyone else heard of this problem?

" Technical Difficulties..........

You have encountered a serious error. Serious errors can be caused by many things including viruses, overheated hardware and hardware that does not meet the minimum specifications for the game. Please visit the forums at www.generals.ea.com for suggested courses of action or consult your manual for technical support contact information"

HELP ME!!!!

nbold · #9 09-19-2003, 09:05 AM

Hmm, what type of RAM have you got in your system??

Are you sure it suits your motherboard; because you're saying that your system is frequently restaring.

Your RAM may have errors due to been exposed to static electricity, if this is the case this is most probably why your system often stops responding.

Are you sure the RAM you have in your system is properly supported by your motherboard, if you have DDR (Double Data Rate) RAM. This could be your problem, because some DDR memory modules are only compatible with certain motherboards.

If you have normal PC133 based SDRAM (Synchronoused Dynamic Random Access Memory)
then it's most likely that your RAM is damaged, try swapping both RAM modules in a different order and see if your computer still restarts.

Also is your computers performance also lacking; you may have a virus on your system, if you have a Antivirus program i.e.Nortan Antivirus, Mcaffe Virus scan, Nod32, etc you should update it regularly, and scan your system for viruses.

Also please type up what your current BIOS (Basic In-put Out-put System) settings are, you may have you system set on optimal performance which can cause the system to lock-up or restart, so make sure you have this disabled unless you have a lot of fans in your system. <- I know this from experience, I have also had similar problems with having optimal performance enabled so disable it and try running the game.

Also you should make sure that there're no devices conflicting in your system, so look in device manager for any coflicting I/O controllers, Peripherals,etc.

Lastly try quitting the apps running in your OS's (Operating Systems) system tray; this will improve performance and will also cause less conflictions with the game.

Ok finally, I guess you could try restoring your BIOS settings to default and see what happends, if you're still having problems please reply about what other issues you're experiencing.

Hope this helps

Reeper47 · #10 09-19-2003, 09:07 AM

Thats my extremely smart friend nbold i was talking about.

doboy · #11 04-07-2005, 01:20 AM

ok bear with me on this one it might sound strange but it does work. this is for the problem with the start up (generals - technical difficulties. zero hour - serious error...) you can do it with generals and zero hour. first delete the C&C folders in My Documents, next delete the main installation folders (default - C:\Program Files\EA Games\Command and Conquer Generals). once you have done this insert the CD (first disc) click on install, the repair or remove box will appear, select the remove option. this will unistall the game, now reinstall the game and you shouldnt get anymore nagging 'technical difficulties' or 'serious errors' at start up. goodluck!

ANZAC_ELITE · #12 04-07-2005, 04:07 AM

Quote:

Originally Posted by daveyb

A-Bit KT7A Motherboard with 1.6 Gig AMD Athalon cpu (I Think)

Get Cpuz and find out: Cpuz link

Quote:

Originally Posted by daveyb

.........256 megs of ram, i did have two of these but took one out because of possible ram problem.

Get Memtest and test your ram: Memtest link

Quote:

Originally Posted by daveyb

nvida Geforce 4 video card

Please supply more detail - specs and driver

Hdds and monitors mean little unless you have a hdd going bad, the manufacturers website will have tools to determine this, please supply specs for your psu, random reboots can be caused by many things, do a few of these tests and post the results

EDIT: I kind of forgot the obvious to a degree, I am presuming you have done the usual virus/spyware checks and are clean,

Housecall virus scan link

Panda virus scan link

Spybot link

Adaware link

Tesla_Tom · #13 05-24-2005, 09:41 AM

ok people this is my problem

when i click on my short cut to play C&C generals or if i was to launch the game any other way the Generals logo would come up and 2 secounds later it would go back to my desktop.

Iv installed all the graphics drivers that EA have asked me to and iv installed the new DIRECT X c and it still dont work plus i have done all the disk checks and defrags and even the Dxdiag says i have no problem.

Can you please help me

Thank you

ervty · #14 06-04-2005, 09:24 PM

All I know is that when I tried to run Generals on my older computer, it ran but was incredibly slow. I run it now on my newer computer that I got about a year ago, and it runs fine, esp in medium quality graphics. So, Generals is a new game, and seems to only run well or in your case, at all, on newer computers and operating systems.

Good game btw. Unique in the world of Command and Conquer.

peanut · #15 06-12-2005, 12:37 AM

I have a frenid that is having the same problem and the only thing your 2 have in commen is the 64 amd prosesser but i dont know if you can update a prosesser

if it plays the intro movie ok it wont be the grafix card. I i think it the prosesser not the ram