So, the hard disk fries on my brand new (maybe 2 hours of work on it) HP ProBook 4530s. HP overnights a new hard disk to me (it only involved 9 screws and having the right tiny screw driver to replace - but still, faster than sending the notebook back to HP). The hard disk came with instructions for a different Notebook, but the owners manual for the 4530s was available on line (never had a problem with my Toshiba). So, I replace the hard disk and what comes up the first time I turn it on - "BootDevice Not Found - Please install an operating system on your hard disk". After 5 minutes on hold with HP I find out that "Oh yes, we send you a dark hard drive but we'll be happy to ship you disks." At this point, it would have been faster to send it back.
Rather than complain to HP, I thought I would just troll the internet for an hour and post this story as far and wide as i could. They sell products that break within a week, expect that you'll supply the labor to repair them, send you random instructions for replacing the faulty equipment and don't send software with hard disks. It is no wonder they're sinking faster than you can say Carly Fiorina.