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USB2.0 problems

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  #1  
Old 08-23-2004, 05:58 AM
emvsat Offline
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Join Date: Aug 2004
Posts: 3
Question USB2.0 problems

I have huge problems with connecting an external DVD burner to my USB2.0 ports on my PC with ASUS P4S8X mainboard and WinXP SP1 (Norwegian). I get the following error (translated to English): “A high-speed USB unit is plugged in to a low-speed USB hub. Click this window to get help solving the problem.” When I do I get a window showing a tree-structure with 6 available USB ports on SiS PCI to USB enhanced controller. This is as fas as I see the controller for my USB2.0. My chipset is SiS 963 South Bridge.

I have downloaded all the latest drivers from ASUS (including BIOS) and Microsoft. USB2.0 is enabled in BIOS setup. I have uninstalled several times all the USB stuff with no luck. To me it seems like I should get rid of the SiS 7001 driver. But this only installs itself after restart (p&p).

Anyone that can help me ???


This is how it looks in device manager in control panel:

Universal serial buscontroler
SiS 7001 PCI to USB open …controller
SiS 7001 PCI to USB open …controller
SiS 7001 PCI to USB open …controller
SiS PCI to USB enhanced …controller
USB 2.0 Root Hub
USB roothub
USB roothub
USB roothub


*** SiSoft Sandra system summary:

USB Controller 1
Model : ASUSTeK Computer Inc SiS5597/8 Universal Serial Bus Controller
Version : 1.00
OHCI Interface : Yes
Channels : 2
Legacy Emulation Enabled : No

USB Controller 2
Model : ASUSTeK Computer Inc SiS5597/8 Universal Serial Bus Controller
Version : 1.00
OHCI Interface : Yes
Channels : 2
Legacy Emulation Enabled : No

USB Controller 3
Model : ASUSTeK Computer Inc SiS5597/8 Universal Serial Bus Controller
Version : 1.00
OHCI Interface : Yes
Channels : 2
Legacy Emulation Enabled : No

USB Controller 4
Model : ASUSTeK Computer Inc Unknown (7002)
Version : 2.00
Spec : 1.00
EHCI Interface : Yes
Channels : 6
Legacy Emulation Enabled : No

*** SiSoft Sandra USB summary:

General Information
Controller : SiS PCI til USB forbedret vertskontroller

Root Hub Information
Compound Device : No
Hub Is Bus Powered : No
Power Switching : Ganged
Over-current Protection : Global
Number of Ports : 6

USB Port 1
Status : No Device Connected

USB Port 2
Status : No Device Connected

USB Port 3
Status : No Device Connected

USB Port 4
Status : No Device Connected

USB Port 5
Status : No Device Connected

USB Port 6
Status : No Device Connected

***
SiSoftware Sandra

General Information
Controller : SiS 7001 PCI til USB åpen vertskontroller

Root Hub Information
Compound Device : No
Hub Is Bus Powered : No
Power Switching : Individual
Over-current Protection : Global
Number of Ports : 2

USB Port 1
Status : No Device Connected

USB Port 2
Status : Device Connected
Connected Device : Dect Base
Device Version : 1.00
Device Hardware ID : VEN_0681, DEV_0001, PRT_00
USB Version : 1.10
Full Speed Device : Yes
Open Pipes : 6
Transfer Type : Interrupt
Max. Packet Size : 8 bytes

***
SiSoftware Sandra

General Information
Controller : SiS 7001 PCI til USB åpen vertskontroller

Root Hub Information
Compound Device : No
Hub Is Bus Powered : No
Power Switching : Individual
Over-current Protection : Global
Number of Ports : 2

USB Port 1
Status : No Device Connected

USB Port 2
Status : No Device Connected

***
SiSoftware Sandra

General Information
Controller : SiS 7001 PCI til USB åpen vertskontroller

Root Hub Information
Compound Device : No
Hub Is Bus Powered : No
Power Switching : Individual
Over-current Protection : Global
Number of Ports : 2

USB Port 1
Status : No Device Connected

USB Port 2
Status : Device Connected
Connected Device : USB-masselagringsenhet
Device Version : 0.01
Device Hardware ID : VEN_067B, DEV_3507, PRT_00
USB Version : 2.00
Full Speed Device : Yes
Open Pipes : 2
Transfer Type : Bulk
Max. Packet Size : 64 byte
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  #2  
Old 08-28-2004, 03:18 AM
Zxian's Avatar
Zxian Offline
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Location: In order to ease calculations, we will approximate this horse as a sphere
Posts: 314
Quote:
Originally posted by BRUTUS
“A high-speed USB unit is plugged in to a low-speed USB hub.
Doesn't this say it all ?
You can do the opposite,A usb 1 int a usb 2 hub for
"backward"compatibility.Forward is a no no.


If you don't have a hub than thats another story,


It doesn't really say it all. If you had looked at the info that he posted, it says that he does have USB 2.0 compliant hardware.

Have you tried using another USB port on your computer? Some computers have two USB 2.0 ports and two other USB 1.1 ports. Try switching some stuff around and see what happens.

Hope this helps.
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  #3  
Old 08-28-2004, 10:53 PM
mixerman's Avatar
mixerman Offline
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Join Date: Aug 2004
Location: Indiana
Posts: 7
USB 2.0

SiS 7001 PCI to USB open …controller
SiS 7001 PCI to USB open …controller
SiS 7001 PCI to USB open …controller
SiS PCI to USB enhanced …controller -----------------l
USB 2.0 Root Hub l
USB roothub l
USB roothub
USB roothub


Go to the device manager and upgrade the driver for the SiS PCI to USB enhanced controller and select the "from Windows update" option for location of driver. If you have SP1 installed then it should find the USB 2.0 drivers. The 2.0 drivers have to come from the service pack and NOT the vender.

Let me know if this works
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  #4  
Old 08-28-2004, 11:26 PM
mixerman's Avatar
mixerman Offline
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Join Date: Aug 2004
Location: Indiana
Posts: 7
Angry Re: Re: USB 2.0

[quote]Originally posted by BRUTUS
[b]Not always,my TVBox usb 2.0 uses it's own
usb 2.0 "device drivers"
It won't work with my usb 2.0 asus drivers.
Maybe thats the problem here ?


Is it your purpose on this thread to give rediculous answers and try to confuse the issue or are you just blessed with the gift?
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  #5  
Old 08-28-2004, 11:41 PM
mixerman's Avatar
mixerman Offline
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Join Date: Aug 2004
Location: Indiana
Posts: 7
Re: Re: Re: Re: USB 2.0

Not always,my TVBox usb 2.0 uses it's own

What the heck does this have to do with the USB ports on his computer.
I know for a fact the the 2.0 device will NEVER be seen in Windows XP without at least service pack 1 installed.
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  #6  
Old 08-29-2004, 01:30 AM
mixerman's Avatar
mixerman Offline
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Join Date: Aug 2004
Location: Indiana
Posts: 7
Re: Re: Re: Re: USB 2.0

Hey bubba I did give a better one but you are too stubborn to see it.

explain trhe next statement to me, please

Besides most posts never come back for replys,only start debates.
[/b][/quote]
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  #7  
Old 08-29-2004, 01:09 PM
krusher's Avatar
krusher Offline
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Posts: 140
Although SP1 provides support for USB 2.0, you may still need the mfg specific drivers in order for it function properly.

case in point, my kv8 pro came with it's own specific usb 2.0 drivers which required SP1 be installed.

However, the problem here lies with the SIS 7001 chipset.
visit this site for workarounds:

http://usbman.com/Guides/SiS%20USB%2...d%20Tricks.htm
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  #8  
Old 09-06-2004, 01:32 AM
emvsat Offline
Junior Member
 
Join Date: Aug 2004
Posts: 3
Unhappy

I have tried mixing around with the 6 different ports: no luck
I have tried searching for a new driver, and the one from Microsoft WinXP SP1 are installed: no luck

I have given up this motherboard. Next one will not be with SiS controller.

Of course, I am still happy for assistanse!
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  #9  
Old 09-06-2004, 04:03 AM
krusher's Avatar
krusher Offline
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Join Date: Aug 2004
Posts: 140
No problem
sorry it work for ya
alternatively, you could install a sepperate usb card
__________________
google it
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  #10  
Old 02-15-2005, 03:21 PM
Raymond Offline
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Join Date: Jan 2005
Location: Barcelona
Posts: 6
I have XP SP2 installed and no matter what I try, I can not get the wizard to find a USB 2 driver when I plug in my USB2.0 flash memory chip. I have an Asus P4B533 MB which is supposed to have 6 USB 2.0 inputs. I have the BIOS usb legacy set to auto.

Any ideas?
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Last edited by Raymond : 02-15-2005 at 03:23 PM.
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