The port that the modem is using is currently open by another application

[chermesh]

Hi,
I'm trying to use a pcp samrtlink 56k modem on an XP platform. The response I get is:

"The port that the modem is using is currently open by another application"

I tried to change the port, but all my efforts failed.
How do I identify the offending application, or else, what should I do?

Ran

[bbeard67]

Do you have incredimail or any Fax software installed that is running?
try disabling these temporarily

Try removing your modem for device manager and let windows redetect it rebooting and allowing Windows to reinstall.