CD Drive not working properly

[Alvin]

The cd drive works every now and then there is always power to the drive but does not allow me to open it the cd rom icon comes and goes the pc says ti is working properly but I still cannot access the cd drive. The computer is a PC company computer. I am also a noob to this area of experties I have tried troubleshooting without success trying to look for the specific hardware was like looking for a needle in a haystack. The drive is a Maxtor 4DO40H2

[big mac]

aup alvin.
sounds as though u hav more of a connection failure than anything. hav u looked inside the base unit to check evrything is connected correctly? if evrything looks OK inside, open BIOS (hold 'delete key' when starting up) and check under 'peripheral settings' to make sure all areas related to the drive, might look sumthing like Drive( A: ), are 'enabled'.