no audio device and no active media devices

[jschindele]

at wits end....

I just installed a new internal DVD burner, created a DVD, tested it with sound and it worked great. AFter that, I moved my computer from one room to the next and now my sound doesn't work

I go to the control panel and it states, "No audio device"

I went to the device manager and there are 6 "!" on the following:
Microsoft Kernel ACoustic Echo CAnceller
Microsoft Kernel DLS synthesizer
Microsoft Kernel DRM Audio scrambler
Microsoft Kernel WAve Audio mixer
MPU-401 Compatible Media device
SoundMAX Integrated Digital Audio

I go to the properties of the SoundMAX integrated Digital Audio and here's what's under the following tabs:
General tab: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Properties tab: I click on media mixers and it states no active media mixer devices
Driver tab: Two of the files are not digitally signed
Resources tab: This device isn't using any resources because it has a problem.

I have a feeling my on board sound device went back, but not sure how, by just moving my computer to a diff. room. I will probably have to purchase and install a new sound card.

I am using Windows XP Home version 2002, SP 2 on an HP Pavilion MX50.

Any advice would be greatly appreciated.

Thanks!

[bookworm]

Originally Posted by jschindele

at wits end....

I just installed a new internal DVD burner, created a DVD, tested it with sound and it worked great. AFter that, I moved my computer from one room to the next and now my sound doesn't work

I go to the control panel and it states, "No audio device"

I went to the device manager and there are 6 "!" on the following:
Microsoft Kernel ACoustic Echo CAnceller
Microsoft Kernel DLS synthesizer
Microsoft Kernel DRM Audio scrambler
Microsoft Kernel WAve Audio mixer
MPU-401 Compatible Media device
SoundMAX Integrated Digital Audio

I go to the properties of the SoundMAX integrated Digital Audio and here's what's under the following tabs:
General tab: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Properties tab: I click on media mixers and it states no active media mixer devices
Driver tab: Two of the files are not digitally signed
Resources tab: This device isn't using any resources because it has a problem.

I have a feeling my on board sound device went back, but not sure how, by just moving my computer to a diff. room. I will probably have to purchase and install a new sound card.

I am using Windows XP Home version 2002, SP 2 on an HP Pavilion MX50.

Any advice would be greatly appreciated.

Thanks!

Need more information on your HP model Pavilion MX50 not shown on HP site.

[hmmm]

Dear jschindele,
I have exactly the same problem since I moved home. I think it is do wih moving the computer. you were right. anyway, how did you sort out??? please explain so I can follow

[BoddBr33dGyal]

Thank you for getting back to me in the same day, I really appreciate it.

I ran Belarc, and here is what I got.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) Intel Corporation
Processor a Main Circuit Board b
1.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: Intel Corporation D845WN AAA68948-206
Serial Number: IMWN14802001
Bus Clock: 100 megahertz
BIOS: Intel Corp. HV84510A.86A.0022.P05.0109141639 09/14/2001
Drives Memory Modules c,d
40.05 Gigabytes Usable Hard Drive Capacity
626 Megabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8240B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

SAMSUNG SV4003H [Hard drive] (40.06 GB) -- drive 0, s/n 0396J1BR700203, rev RB100-02, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'J6G1' has 256 MB
Slot 'J6G2' has 256 MB
Slot 'J6H1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 40.05 GB 626 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers


Marks a disabled account; Marks a locked account Brother MFC-210C USB Printer on USB001
Brother PC-FAX on USB001
PaperPort Color Printer Driver on BIPORT
PaperPort Mono Printer Driver on BIPORT

Controllers Display
Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 7200 (Microsoft Corporation) [Display adapter]
Samsung SyncMaster [Monitor] (15.7"vis, s/n HCCRC07619, December 2001)
Bus Adapters Multimedia
Intel(R) 82801BA/BAM USB Universal Host Controller - 2442
Intel(R) 82801BA/BAM USB Universal Host Controller - 2444 Multimedia Audio Controller
Unimodem Half-Duplex Audio Device
Communications Other Devices
Intel V92 HaM Data Fax Voice [Modem]


Scientific-Atlanta WebSTAR 2000 series Cable Modem
APIPA Address: 169.254.81.229 / 16
Physical Address: 00:11:E6:ED:16:07
SOHOware 10/100 PCI Network Adapter
primary Auto IP Address: 69.193.19.110 / 24
Gateway: 69.193.19.1
Dhcp Server: 24.153.23.11
Physical Address: 00:80:C6:FD:A9:B9

Networking Dns Servers: 24.153.23.66
24.153.22.67
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
Generic USB Hub
USB Root Hub (2x)
Virus Protection [Back to Top]
Anti-Virus - Rogers Yahoo! Online Protection Version 7.0.7.8
Realtime File Scanning Off

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 08/08/2006 Microsoft Security Bulletin Summary) have been installed.


Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 on 4/18/2006 (details...)
M886903 on 4/19/2006 (details...)
Internet Explorer
SP2 (SP2)
Windows Media Format SDK
SP0
KB902344 on 7/12/2006 (details...)
KB910998 on 7/12/2006 (details...)
Windows Media Player 10
KB911565 (details...)
KB917734_WMP10 (details...)
SP0
KB911565 on 2/18/2006 (details...)
KB917734_WMP10 on 6/17/2006 (details...)
Windows Media Player
SP0
KB911564 on 2/18/2006 (details...)
Windows XP
SP3
KB873333 on 10/10/2005 (details...)
KB873339 on 10/10/2005 (details...)
KB885250 on 10/10/2005 (details...)
KB885835 on 10/10/2005 (details...)
KB885836 on 10/10/2005 (details...)
KB885884 on 10/10/2005 (details...)
KB886185 on 10/10/2005 (details...)
KB887472 on 10/9/2005 (details...)
KB887742 on 10/10/2005 (details...)
KB888113 on 10/10/2005 (details...)
KB888302 on 10/10/2005 (details...)
KB890046 on 10/10/2005 (details...)
KB890859 on 10/10/2005 (details...)
KB891781 on 10/10/2005 (details...)
KB893066 on 10/10/2005 (details...)
KB893086 on 10/10/2005 (details...)
KB893756 on 10/10/2005 (details...)
KB893803V2 on 8/2/2006 (details...)
KB894391 on 10/10/2005 (details...)
KB896358 on 10/10/2005 (details...)
KB896422 on 10/10/2005 (details...)
KB896423 on 10/10/2005 (details...)
KB896424 on 11/3/2005 (details...)
KB896428 on 10/10/2005 (details...)
Windows XP
SP3 (continued)
KB896688 on 10/20/2005 (details...)
KB896727 on 10/10/2005 (details...)
KB898461 on 10/10/2005 (details...)
KB899587 on 10/10/2005 (details...)
KB899588 on 10/10/2005 (details...)
KB899591 on 10/10/2005 (details...)
KB900485 on 4/26/2006 (details...)
KB900725 on 10/20/2005 (details...)
KB901017 on 10/20/2005 (details...)
KB901214 on 10/10/2005 (details...)
KB902400 on 10/20/2005 (details...)
KB904706 on 10/20/2005 (details...)
KB905414 on 10/20/2005 (details...)
KB905749 on 10/20/2005 (details...)
KB905915 on 12/9/2005 (details...)
KB908519 on 1/11/2006 (details...)
KB908531 on 4/17/2006 (details...)
KB910437 on 12/9/2005 (details...)
KB911280 on 6/28/2006 (details...)
KB911562 on 4/17/2006 (details...)
KB911567 on 4/17/2006 (details...)
KB911927 on 2/18/2006 (details...)
KB912812 on 4/17/2006 (details...)
KB912919 on 1/6/2006 (details...)
KB913446 on 2/18/2006 (details...)
KB913580 on 5/10/2006 (details...)
KB914388 on 7/13/2006 (details...)
KB914389 on 6/17/2006 (details...)
KB916281 on 6/17/2006 (details...)
KB916595 on 7/13/2006 (details...)
KB917159 on 7/13/2006 (details...)
KB917344 on 6/17/2006 (details...)
KB917422 on 8/9/2006 (details...)
KB917953 on 6/17/2006 (details...)
KB918439 on 6/17/2006 (details...)
KB918899 on 8/9/2006 (details...)
KB920214 on 8/9/2006 (details...)
KB920670 on 8/9/2006 (details...)
KB920683 on 8/9/2006 (details...)
KB921398 on 8/9/2006 (details...)
KB921883 on 8/9/2006 (details...)
KB922616 on 8/9/2006 (details...)


I took out the part about who logs in, I don't think my family would want their names floating around the internet. I also thought I'd add that I went into Control Panel, and went to sound, speech, and audio devices. When I went to sound and audio devices, it states that I have No Audio Device. I know this is extremely bad...why is it suddenly not detected, not configured, or corrupted? And also, when I try to use Sound Recorder, it tells me it is being used by another problem. I also thought I'd add that Plug and Play in Device Manager has a yellow exclamation mark on it. I don't know what any of this means, but I do think that they are related to the sound problem and I would really like to have this fixed before September 5, when school starts. I'm only 13 and this is way beyond my computer knowledge.

[Kevin_gibson]

Uninstall and reinstall your sound drivers if they're showing Error code 39.

Its a software issue.

http://support.microsoft.com/kb/270008/

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Remove the upper and lower filters, Hope this helps.

[rectifier]

hey guys
i m facing problems with my audio device.
fir the past two days i've been trying to play music and the player produces an error of "no audio device".

motherboard : vintron
bus speed : 400mhz
os : win xp sp2

[haywhy]

Hello, Please i need your help in fixing my multimedia audio controller. The problem is when i go to sound settings in control panel, i see a "no audio device" message. But when i try to reinstall the driver for the hardware it says There was a problem installing the hardware "Intel(r) 82801BA/BAM AC'97 audio controller". The required section was not found in the INF. I tried to run belarc & this is what i have:

Dell Computer Corporation OptiPlex GX240
System Service Tag: 6S1CG0J (support for this PC)
Chassis Serial Number: 6S1CG0J
Enclosure Type: Space-saving

Your assistance will be greatly appreciated. Thanks.