No Audio Device / No Playback Device "Grayed-out"

TWe4k · #61 09-17-2008, 07:55 PM

Quote:

Originally Posted by bookworm

try setting the BIOS defaults

1.
Turn on the computer and press the F1 key repeatedly until a BIOS Setup screen opens.
NOTE: On certain Compaq Presario computers (prior to 2002) press the F10 key instead of F1.
2.
In the BIOS Setup screen, press the F5 key.
3.
Select Yes or OK (press the Enter key).
Press the F10 key. Select Yes or OK to save the default settings (press the Enter key).
4.
Start Windows and check for sound. If there is still no sound, go to the next step.

did you get the Graphic driver

also check Win Updates - Custom and see if any drivers listed for hardware

Win Updates had updates available for my monitor and graphics controller. I installed them both but still no improvements as far as sound is concerned.

I'm getting ready to do a full, destructive system restore but is there anything else I should try before I do?

bookworm · #62 09-17-2008, 08:14 PM

Quote:

Originally Posted by TWe4k

Win Updates had updates available for my monitor and graphics controller. I installed them both but still no improvements as far as sound is concerned.

I'm getting ready to do a full, destructive system restore but is there anything else I should try before I do?

if you can get your hands on a XP disc, same OS as you have installed, then you will be able to do a Repair Install, failing that, get all the original drivers from HP, and copy to a CD, so you have all the drivers to hand. Install in order - Chipset ( needs a Restart) then check Device manager to what is yellow flagged, Video is next - then audio

skyro · #63 09-23-2008, 04:29 PM

I reinstalled XP about a week ago and installed myself a spare raedon 7200 at the same, time, got the pc back up and running with the 'shiny' (wish it was that good) new card working. As every internet user does... I went on youtube

but no sound, Checking the sound options, I've got the 'No Playback Device' grayed out and have been trying ever since to find the right drivers, I've been tearing my hair out!!

This looked like the right place to ask my question and any help is much appreciated,

//Sky

Here's my spec...

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HOME
User Name Daniel

Motherboard:
CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name Asus P4S800 (5 PCI, 1 AGP, 3 DDR DIMM, LAN)
Motherboard Chipset SiS 648FX
System Memory 1280 MB (DDR SDRAM)
BIOS Type Award Modular (06/08/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter RADEON 7000 SERIES (64 MB)
Video Adapter RADEON 7000 SERIES (64 MB)
3D Accelerator ATI RV100 DDR
Monitor NEC MultiSync LCD1770NX (Analog) [17" LCD] (6YF34773TB)

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
SCSI/RAID Controller MagicISO SCSI Host Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD400BB-00JHC0 (37 GB, IDE)
Disk Drive Maxtor 6E040L0 (40 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive MagicISO Virtual DVD-ROM0000
Optical Drive MagicISO Virtual DVD-ROM0001
Optical Drive PHILIPS PBRW5232L (52x/32x/52x CD-RW)
Optical Drive SAMSUNG DVD-ROM SD-612 (12x/40x DVD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38154 MB (15150 MB free)
D: (NTFS) 39197 MB (38532 MB free)
Total Size 75.5 GB (52.4 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter 3Com OfficeConnect Wireless 54Mbps 11g Compact USB Adapter (192.168.1.68)
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter

Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device 3Com OfficeConnect Wireless 54Mbps 11g Compact USB Adapter
USB Device USB Human Interface Device

bookworm · #64 09-23-2008, 07:39 PM

Quote:

Originally Posted by skyro

I reinstalled XP about a week ago and installed myself a spare raedon 7200 at the same, time, got the pc back up and running with the 'shiny' (wish it was that good) new card working. As every internet user does... I went on youtube

but no sound, Checking the sound options, I've got the 'No Playback Device' grayed out and have been trying ever since to find the right drivers, I've been tearing my hair out!!

This looked like the right place to ask my question and any help is much appreciated,

//Sky

Here's my spec...

--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HOME
User Name Daniel

Motherboard:
CPU Type Intel Pentium 4, 2400 MHz (18 x 133)
Motherboard Name Asus P4S800 (5 PCI, 1 AGP, 3 DDR DIMM, LAN)
Motherboard Chipset SiS 648FX
System Memory 1280 MB (DDR SDRAM)
BIOS Type Award Modular (06/08/04)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter RADEON 7000 SERIES (64 MB)
Video Adapter RADEON 7000 SERIES (64 MB)
3D Accelerator ATI RV100 DDR
Monitor NEC MultiSync LCD1770NX (Analog) [17" LCD] (6YF34773TB)

Multimedia:
Audio Adapter SiS 7012 Audio Device

Storage:
IDE Controller SiS PCI IDE Controller
SCSI/RAID Controller MagicISO SCSI Host Controller
Floppy Drive Floppy disk drive
Disk Drive WDC WD400BB-00JHC0 (37 GB, IDE)
Disk Drive Maxtor 6E040L0 (40 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive MagicISO Virtual DVD-ROM0000
Optical Drive MagicISO Virtual DVD-ROM0001
Optical Drive PHILIPS PBRW5232L (52x/32x/52x CD-RW)
Optical Drive SAMSUNG DVD-ROM SD-612 (12x/40x DVD-ROM)
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 38154 MB (15150 MB free)
D: (NTFS) 39197 MB (38532 MB free)
Total Size 75.5 GB (52.4 GB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter 3Com OfficeConnect Wireless 54Mbps 11g Compact USB Adapter (192.168.1.68)
Network Adapter SiS 900-Based PCI Fast Ethernet Adapter

Peripherals:
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB1 Controller SiS 7001 PCI-USB Open Host Controller
USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
USB Device 3Com OfficeConnect Wireless 54Mbps 11g Compact USB Adapter
USB Device USB Human Interface Device

first check that audio is set to Auto in the BIOS, this is a similar BIOS

press <Delete> key as soon as comp boots - Main Menu opens
http://www.overclockeddoc.com/bookwo...ain%20menu.JPG

use right arrow key and select Advanced Menu
http://www.overclockeddoc.com/bookwo...ced%20Menu.JPG

down arrow key tp PCI Configuration - Press Enter
http://www.overclockeddoc.com/bookwo...figuration.JPG

down arrow to Onboard PCI Devices Controller - Press Enter
http://www.overclockeddoc.com/bookwo...0Control.J PG

down arrow highlight Onboard AC97 Audio Controller - should be set to [Auto] if [Disabled] use + key to change

press F10 to Save & Exit

y ket to accept changes

XP will load

your audio driver is here at Asus
http://support.asus.com.tw/download/...Language=en-us
select OS click Search

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

TWe4k · #65 09-24-2008, 08:22 PM

Quote:

Originally Posted by bookworm

if you can get your hands on a XP disc, same OS as you have installed, then you will be able to do a Repair Install, failing that, get all the original drivers from HP, and copy to a CD, so you have all the drivers to hand. Install in order - Chipset ( needs a Restart) then check Device manager to what is yellow flagged, Video is next - then audio

Okay, I wasn't able to get a hold of a XP disc (my resources are somewhat limited at the moment), so I went ahead and did a destructive system recovery. I had already had most of the files backed up from the previous restore so it turned out to just be a minor inconvenience.

Good news though, I finally got the onboard sound working again!!! I was unable to get the SB Audigy car to work though, but as long as there is sound I don't really care; it makes no difference to my mom weather or not the sound is high-def hehe.

Thank you once again for all your help and advice =]

skyro · #66 09-25-2008, 04:50 PM

Quote:

Originally Posted by bookworm

first check that audio is set to Auto in the BIOS, this is a similar BIOS

press <Delete> key as soon as comp boots - Main Menu opens
http://www.overclockeddoc.com/bookwo...ain%20menu.JPG

use right arrow key and select Advanced Menu
http://www.overclockeddoc.com/bookwo...ced%20Menu.JPG

down arrow key tp PCI Configuration - Press Enter
http://www.overclockeddoc.com/bookwo...figuration.JPG

down arrow to Onboard PCI Devices Controller - Press Enter
http://www.overclockeddoc.com/bookwo...0Control.J PG

down arrow highlight Onboard AC97 Audio Controller - should be set to [Auto] if [Disabled] use + key to change

press F10 to Save & Exit

y ket to accept changes

XP will load

your audio driver is here at Asus
http://support.asus.com.tw/download/...Language=en-us
select OS click Search

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

I got the drivers from the site, and I extracted them to the Hard Disk but when I try to run the file named 'install' Nothing happens, the curser shows its hourglass then stops and.. well that's it :/ Any reason for that?

Oh, It was set to Auto in the Bios

skyro · #67 09-25-2008, 05:02 PM

Officially in love with this forum!!

Got the sound back, thank you so much

Picked the wrong driver from the list ... Silly me

Now to go YouTubing...

I love this forum ^^

Mimeblade · #68 10-05-2008, 03:36 PM

Sigh...this is really getting on my nerves and driving me crazy.

I enabled the Audio Device in Device Manager, I even got a new PCI Creative Sound Blaster Sound Card installed, installed the drivers for the new card, disabled the on-board Audio device in BIOS, uninstalled any interfering drivers in safe mode that I'm aware of, reinstalled them again to be sure...

AND STILL after all this craziness I have "No Audio Device/No Audio Playback"

I have Recording (Sound Blaster Xi-Fi Extreme Audio) and Midi (Creative Soundfont Synthesizer volume controls).

OS:
Windows XP Professional Service Pack 3 (build 2600)

System Model:
MICRO-STAR INTERNATIONAL CO., LTD MS-7181 2.0
Enclosure Type: Desktop

Processor:
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board:
Board: MICRO-STAR INTERNATIONAL CO., LTD MS-7181 2.0
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/27/2007

Drives:
160.04 Gigabytes Usable Hard Drive Capacity
5.59 Gigabytes Hard Drive Free Space

DG5507J ZKG220Z SCSI CdRom Device [CD-ROM drive]
LITE-ON COMBO SOHC-5232K [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3160827AS [Hard drive] (160.04 GB) -- drive 0

Controllers:
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
VIA Bus Master IDE Controller - 0571
VIA Serial ATA Controller - 3149

Display:
VIA/S3G UniChrome Pro IGP [Display adapter]
BenQ FP2091 [Monitor] (20.2"vis, January 2005)

Bus Adapters:
SCSI/RAID Host Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller

Multimedia:
Sound Blaster X-Fi Xtreme Audio

bookworm · #69 10-06-2008, 07:48 PM

Quote:

Originally Posted by Mimeblade

Sigh...this is really getting on my nerves and driving me crazy.

I enabled the Audio Device in Device Manager, I even got a new PCI Creative Sound Blaster Sound Card installed, installed the drivers for the new card, disabled the on-board Audio device in BIOS, uninstalled any interfering drivers in safe mode that I'm aware of, reinstalled them again to be sure...

AND STILL after all this craziness I have "No Audio Device/No Audio Playback"

I have Recording (Sound Blaster Xi-Fi Extreme Audio) and Midi (Creative Soundfont Synthesizer volume controls).

OS:
Windows XP Professional Service Pack 3 (build 2600)

System Model:
MICRO-STAR INTERNATIONAL CO., LTD MS-7181 2.0
Enclosure Type: Desktop

Processor:
2.20 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache

Main Circuit Board:
Board: MICRO-STAR INTERNATIONAL CO., LTD MS-7181 2.0
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/27/2007

Drives:
160.04 Gigabytes Usable Hard Drive Capacity
5.59 Gigabytes Hard Drive Free Space

DG5507J ZKG220Z SCSI CdRom Device [CD-ROM drive]
LITE-ON COMBO SOHC-5232K [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3160827AS [Hard drive] (160.04 GB) -- drive 0

Controllers:
Standard floppy disk controller
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x)
VIA Bus Master IDE Controller - 0571
VIA Serial ATA Controller - 3149

Display:
VIA/S3G UniChrome Pro IGP [Display adapter]
BenQ FP2091 [Monitor] (20.2"vis, January 2005)

Bus Adapters:
SCSI/RAID Host Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller

Multimedia:
Sound Blaster X-Fi Xtreme Audio

check these out first

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

let me know what happens

Mimeblade · #70 10-07-2008, 12:19 PM

Sound Playback Audio Tab says "No Playback Device" and is greyed out.

Windows Audio Service is set to "Automatic" and says it's "Started".

Also, though I'm not sure it's related, one of my services failed to start and got an error.

"Windows Driver Foundation - Usermode Driver Framework/Manages user-mode driver host processes" set to Manual, but won't start. Error 1053.

bookworm · #71 10-07-2008, 06:54 PM

Quote:

Originally Posted by Mimeblade

Sound Playback Audio Tab says "No Playback Device" and is greyed out.

Windows Audio Service is set to "Automatic" and says it's "Started".

Also, though I'm not sure it's related, one of my services failed to start and got an error.

"Windows Driver Foundation - Usermode Driver Framework/Manages user-mode driver host processes" set to Manual, but won't start. Error 1053.

look at this from M$ http://support.microsoft.com/kb/839174

one solution, go to Win Updates - check to see if NetFramework is listed to download, it may be listed under Custom.

if it is listed - install - then go back to Win Update and see if it is listed again, there is usally and update to the update, crazy I know but it happenes. I'm not sure what netFramework does, but I do know that Ati display drivers will not install without it

after installing try the to install sound card driver again

dirkman · #72 12-12-2008, 10:28 PM

Same old story...
I have a Dell Dimension 2350 with integrated Intel 82845 and SoundMAX audio (BelArc dump at end). At some unkown point in the last n years, sound gave out. Control Panel shows 'No Audio Devices' and sound does not work.

Dell provides a Hardware Diagnostic tool. Running the audio diagnostic will play two-channel sound through the speakers without fail -- it's not a cabling, speaker, or chip integrity issue.

I have also purchased and installed a PCI card and a USB sound card, with no luck.

I've looked through this whole thread and done the following today:
- checked BIOS, Integrated Audio was indeed disabled (how?), re-enabled setting.
- Set a restore point

- Downloaded and installed latest chipset driver via Dell site.
- Downloaded and installed Intel 82845 driver via Dell site
- Downloaded and installed ADI 198x integrated sound driver from Dell site
(note both graphics and audio drivers are epoch 2003 -- likely these are default)

Belarc dump follows. Advice is greatly appreciated.
---------------

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Dell Computer Corporation Dimension 2350 A01
System Service Tag: 6LPFM21 (support for this PC)
Chassis Serial Number: 6LPFM21
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corporation 07W080 A00
Serial Number: ..CN7082132EE0DR.
Bus Clock: 400 megahertz
BIOS: Mitac International A01 12/17/2002
Drives Memory Modules c,d
111.92 Gigabytes Usable Hard Drive Capacity
26.60 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8481B [CD-ROM drive]
Lite-On LTN486S 48x Max [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6 Y080L0 USB Device [Hard drive] (81.96 GB) -- drive 1
ST330013A [Hard drive] (30.02 GB) -- drive 0, s/n 3KE085K8, rev 3.33, SMART Status: Healthy 768 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 29.98 GB 7.51 GB free
i: (FAT32 on drive 1) 81.94 GB 19.09 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 6/4/2006 9:43:52 PM (admin)
Barb 10/19/2008 4:39:55 PM (admin)
Dirk 12/12/2008 9:55:35 PM (admin)
Jansen 3/23/2008 11:04:18 AM
valkd 7/13/2008 9:42:25 AM
local system accounts
ASPNET never
Guest 7/17/2004 8:16:55 PM
HelpAssistant never
IUSR_MASTER 7/18/2004 12:59:57 PM
IWAM_MASTER 7/18/2004 12:59:58 PM
SUPPORT_388945a0 never
SUPPORT_3f151ab9 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP 2000C on \\VALKKIDS\Printer
HP Deskjet D4200 series on USB002
HP LaserJet 4L on LPT1:
hp photosmart 7600 series on USB001
SMART Print Capture Driver on IcePortER:
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
MusCVideo32 [Display adapter]
DELL E772c [Monitor] (15.7"vis, s/n 641802AG0EPV, October 2002)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 MusCDriverV32
SoundMAX Integrated Digital Audio
Communications Other Devices
Conexant SmartHSFi V92 56K DF PCI Modem

Broadcom 440x 10/100 Integrated Controller
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0B

B:0F:25:26

Networking Dns Servers: 207.69.188.186
207.69.188.187
HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (2x)
Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
Generic USB Hub
USB Composite Device
USB Mass Storage Device
USB Root Hub (4x)
Virus Protection [Back to Top]
McAfee VirusScan Version 99.9.99
Realtime File Scanning On

bookworm · #73 12-14-2008, 09:18 PM

Quote:

Originally Posted by dirkman

Same old story...
I have a Dell Dimension 2350 with integrated Intel 82845 and SoundMAX audio (BelArc dump at end). At some unkown point in the last n years, sound gave out. Control Panel shows 'No Audio Devices' and sound does not work.

Dell provides a Hardware Diagnostic tool. Running the audio diagnostic will play two-channel sound through the speakers without fail -- it's not a cabling, speaker, or chip integrity issue.

I have also purchased and installed a PCI card and a USB sound card, with no luck.

I've looked through this whole thread and done the following today:
- checked BIOS, Integrated Audio was indeed disabled (how?), re-enabled setting.
- Set a restore point

- Downloaded and installed latest chipset driver via Dell site.
- Downloaded and installed Intel 82845 driver via Dell site
- Downloaded and installed ADI 198x integrated sound driver from Dell site
(note both graphics and audio drivers are epoch 2003 -- likely these are default)

Belarc dump follows. Advice is greatly appreciated.
---------------

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Dell Computer Corporation Dimension 2350 A01
System Service Tag: 6LPFM21 (support for this PC)
Chassis Serial Number: 6LPFM21
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corporation 07W080 A00
Serial Number: ..CN7082132EE0DR.
Bus Clock: 400 megahertz
BIOS: Mitac International A01 12/17/2002
Drives Memory Modules c,d
111.92 Gigabytes Usable Hard Drive Capacity
26.60 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8481B [CD-ROM drive]
Lite-On LTN486S 48x Max [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6 Y080L0 USB Device [Hard drive] (81.96 GB) -- drive 1
ST330013A [Hard drive] (30.02 GB) -- drive 0, s/n 3KE085K8, rev 3.33, SMART Status: Healthy 768 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 29.98 GB 7.51 GB free
i: (FAT32 on drive 1) 81.94 GB 19.09 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 6/4/2006 9:43:52 PM (admin)
Barb 10/19/2008 4:39:55 PM (admin)
Dirk 12/12/2008 9:55:35 PM (admin)
Jansen 3/23/2008 11:04:18 AM
valkd 7/13/2008 9:42:25 AM
local system accounts
ASPNET never
Guest 7/17/2004 8:16:55 PM
HelpAssistant never
IUSR_MASTER 7/18/2004 12:59:57 PM
IWAM_MASTER 7/18/2004 12:59:58 PM
SUPPORT_388945a0 never
SUPPORT_3f151ab9 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

HP 2000C on \\VALKKIDS\Printer
HP Deskjet D4200 series on USB002
HP LaserJet 4L on LPT1:
hp photosmart 7600 series on USB001
SMART Print Capture Driver on IcePortER:
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
MusCVideo32 [Display adapter]
DELL E772c [Monitor] (15.7"vis, s/n 641802AG0EPV, October 2002)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 MusCDriverV32
SoundMAX Integrated Digital Audio
Communications Other Devices
Conexant SmartHSFi V92 56K DF PCI Modem

Broadcom 440x 10/100 Integrated Controller
primary Auto IP Address: 192.168.1.100 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0B

B:0F:25:26

Networking Dns Servers: 207.69.188.186
207.69.188.187
HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (2x)
Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
Generic USB Hub
USB Composite Device
USB Mass Storage Device
USB Root Hub (4x)
Virus Protection [Back to Top]
McAfee VirusScan Version 99.9.99
Realtime File Scanning On

check these first

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) from the tree / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply / click Start > OK Reboot

http://support.euro.dell.com/support...atid=&i mpid=

ok, first install the chipset driver - then RESTART your comp, doesn't work unless you Restart before installing any other drivers

ADI 198x can be picky, try installing this way, use the If No setup file method

Installing Drivers

Create a folder for what you are downloading

Example: Audio
Then download the zipped file to that folder

Then download and install Winzip
Go to the folder and right click and click Winzip extract to here

That will automatically make a folder and unzip files to it ( make a note of file path)

Then go to folder and click on Setup file and follow instructions displayed for installation

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

shakespeare79 · #74 12-15-2008, 01:09 AM

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Compaq Presario 061 PC184A-ABA SR1123WM NA430 0nB1411RE101GIOVA00
System Serial Number: MXK42413Z8
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD Gamila/Giovani/Neon series 030
Serial Number: 4411213151
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 3.10 04/15/2004
Drives Memory Modules c,d
80.01 Gigabytes Usable Hard Drive Capacity
46.18 Gigabytes Hard Drive Free Space

_NEC DVD+RW ND-2100AD [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
WDC WD800BB-22FJA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAJ93865023, rev 14.03G14, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 75.63 GB 45.44 GB free
d: (FAT32 on drive 0) 4.37 GB 743 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 12/14/2008 2:22:30 PM (admin)
local system accounts
Administrator 4/25/2008 1:58:24 PM (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never

Marks a disabled account; Marks a locked account Lexmark 2500 Series on USB001
Lexmark Print-2-Fax Printer on LexmarkFax
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft Shared Fax Driver on SHRFAX:

Controllers Display
Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
HP MX50 [Monitor] (13.8"vis, s/n CNABX01050, December 2000)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7
NEC PCI to USB Open Host Controller (2x)
Standard Enhanced PCI to USB Host Controller SB Audigy
Communications Other Devices
Agere Systems PCI Soft Modem #2

Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0C:76:FB:5A:2F

Networking Dns Servers: 192.168.1.1
38.8.82.2
Radialpoint Filter (25394)
HID-compliant device
USB Human Interface Device (2x)
Lexmark 2500 Series
HID Keyboard Device
PS/2 Compatible Mouse
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (7x)
Virus Protection [Back to Top]
Verizon Internet Security Suite Anti-Virus Version 5.3.4
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 12/09/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q931906 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 on 5/2/2008 (details...)
M928366 on 5/2/2008 (details...)
DataAccess
Q832483 on 4/15/2008 (details...)
Internet Explorer 6
SP1
KB918439-IE6SP1-20060530.145346 on 4/15/2008 (details...)
KB918899-IE6SP1-20060725.123917 on 4/15/2008 (details...)
KB925486-IE6SP1-20060918.120000 on 4/15/2008 (details...)
MSXML4SP2
KB936181 on 5/16/2008 (details...)
KB954430 on 11/12/2008 (details...)
Step By Step Interactive Training
SP2
KB898458 on 4/15/2008 (details...)
KB923723 on 5/2/2008 (details...)
WGA
SP0
KB892130 on 6/30/2008 (details...)
Windows Media Format 11 SDK
KB929399 (details...)
SP0
KB929399 on 8/14/2008 (details...)
Windows Media Player 11
KB936782_WMP11 (details...)
KB939683 (details...)
KB954154_WM11 (details...)
SP0
KB939683 on 8/21/2008 (details...)
KB954154_WM11 on 9/10/2008 (details...)
SP2
KB936782_WMP11 on 8/14/2008 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 5/2/2008 (details...)
Windows Media Player 9
KB917734_WMP9 (details...)
KB936782_WMP9 (details...)
SP0
KB917734_WMP9 on 4/15/2008 (details...)
SP2
KB936782_WMP9 on 5/2/2008 (details...)
Windows Media Player
WM819639 (details...)
Q828026 (details...)
KB952069_WM9 (details...)
SP0
Q828026 on 4/15/2008 (details...)
Windows Media Player
SP0 (continued)
KB911564 on 4/15/2008 (details...)
KB952069_WM9 on 12/12/2008 (details...)
Windows XP
KB941569 (details...)
SP0
KB904706 on 4/15/2008 (details...)
KB938127-IE7 on 5/3/2008 (details...)
KB941569 on 5/2/2008 (details...)
KB944533-IE7 on 5/2/2008 (details...)
KB947864-IE7 on 5/2/2008 (details...)
KB950759-IE7 on 6/12/2008 (details...)
KB953838-IE7 on 8/14/2008 (details...)
KB956390-IE7 on 10/15/2008 (details...)
KB958215-IE7 on 12/12/2008 (details...)
SP10
MSCOMPPACKV1 on 6/30/2008 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP2
KB811113[SP] on 4/30/2008 (details...)
SP3
KB936929[SP] on 6/30/2008 (details...)
SP4
KB938464 on 9/10/2008 (details...)
KB946648 on 8/14/2008 (details...)
KB950760 on 6/12/2008 (details...)
KB950762 on 6/30/2008 (details...)
KB950974 on 8/14/2008 (details...)
KB951066 on 8/14/2008 (details...)
KB951072-V2 on 8/14/2008 (details...)
KB951376 on 6/30/2008 (details...)
KB951376-V2 on 6/30/2008 (details...)
KB951698 on 6/30/2008 (details...)
KB951748 on 7/9/2008 (details...)
KB951978 on 7/9/2008 (details...)
KB952287 on 8/14/2008 (details...)
KB952954 on 8/14/2008 (details...)
KB953839 on 8/14/2008 (details...)
KB954211 on 10/15/2008 (details...)
KB954459 on 11/12/2008 (details...)
KB954600 on 12/11/2008 (details...)
KB955069 on 11/12/2008 (details...)
KB955839 on 12/12/2008 (details...)
KB956391 on 10/15/2008 (details...)
KB956802 on 12/12/2008 (details...)
KB956803 on 10/15/2008 (details...)
KB956841 on 10/15/2008 (details...)
KB957095 on 10/15/2008 (details...)
KB957097 on 11/12/2008 (details...)
KB958644 on 10/24/2008 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 5/2/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 5/2/2008 (Microsoft National Language Support Downlevel APIs)

Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 12/09/2008 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

bookworm · #75 12-15-2008, 03:02 PM

Quote:

Originally Posted by shakespeare79

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Compaq Presario 061 PC184A-ABA SR1123WM NA430 0nB1411RE101GIOVA00
System Serial Number: MXK42413Z8
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD Gamila/Giovani/Neon series 030
Serial Number: 4411213151
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 3.10 04/15/2004
Drives Memory Modules c,d
80.01 Gigabytes Usable Hard Drive Capacity
46.18 Gigabytes Hard Drive Free Space

_NEC DVD+RW ND-2100AD [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
WDC WD800BB-22FJA1 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMAJ93865023, rev 14.03G14, SMART Status: Healthy 248 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 75.63 GB 45.44 GB free
d: (FAT32 on drive 0) 4.37 GB 743 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 12/14/2008 2:22:30 PM (admin)
local system accounts
Administrator 4/25/2008 1:58:24 PM (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never

Marks a disabled account; Marks a locked account Lexmark 2500 Series on USB001
Lexmark Print-2-Fax Printer on LexmarkFax
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft Shared Fax Driver on SHRFAX:

Controllers Display
Intel(r) 82801DB Ultra ATA Storage Controller-24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
HP MX50 [Monitor] (13.8"vis, s/n CNABX01050, December 2000)
Bus Adapters Multimedia
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7
NEC PCI to USB Open Host Controller (2x)
Standard Enhanced PCI to USB Host Controller SB Audigy
Communications Other Devices
Agere Systems PCI Soft Modem #2

Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0C:76:FB:5A:2F

Networking Dns Servers: 192.168.1.1
38.8.82.2
Radialpoint Filter (25394)
HID-compliant device
USB Human Interface Device (2x)
Lexmark 2500 Series
HID Keyboard Device
PS/2 Compatible Mouse
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (7x)
Virus Protection [Back to Top]
Verizon Internet Security Suite Anti-Virus Version 5.3.4
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 12/09/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q931906 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 on 5/2/2008 (details...)
M928366 on 5/2/2008 (details...)
DataAccess
Q832483 on 4/15/2008 (details...)
Internet Explorer 6
SP1
KB918439-IE6SP1-20060530.145346 on 4/15/2008 (details...)
KB918899-IE6SP1-20060725.123917 on 4/15/2008 (details...)
KB925486-IE6SP1-20060918.120000 on 4/15/2008 (details...)
MSXML4SP2
KB936181 on 5/16/2008 (details...)
KB954430 on 11/12/2008 (details...)
Step By Step Interactive Training
SP2
KB898458 on 4/15/2008 (details...)
KB923723 on 5/2/2008 (details...)
WGA
SP0
KB892130 on 6/30/2008 (details...)
Windows Media Format 11 SDK
KB929399 (details...)
SP0
KB929399 on 8/14/2008 (details...)
Windows Media Player 11
KB936782_WMP11 (details...)
KB939683 (details...)
KB954154_WM11 (details...)
SP0
KB939683 on 8/21/2008 (details...)
KB954154_WM11 on 9/10/2008 (details...)
SP2
KB936782_WMP11 on 8/14/2008 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 5/2/2008 (details...)
Windows Media Player 9
KB917734_WMP9 (details...)
KB936782_WMP9 (details...)
SP0
KB917734_WMP9 on 4/15/2008 (details...)
SP2
KB936782_WMP9 on 5/2/2008 (details...)
Windows Media Player
WM819639 (details...)
Q828026 (details...)
KB952069_WM9 (details...)
SP0
Q828026 on 4/15/2008 (details...)
Windows Media Player
SP0 (continued)
KB911564 on 4/15/2008 (details...)
KB952069_WM9 on 12/12/2008 (details...)
Windows XP
KB941569 (details...)
SP0
KB904706 on 4/15/2008 (details...)
KB938127-IE7 on 5/3/2008 (details...)
KB941569 on 5/2/2008 (details...)
KB944533-IE7 on 5/2/2008 (details...)
KB947864-IE7 on 5/2/2008 (details...)
KB950759-IE7 on 6/12/2008 (details...)
KB953838-IE7 on 8/14/2008 (details...)
KB956390-IE7 on 10/15/2008 (details...)
KB958215-IE7 on 12/12/2008 (details...)
SP10
MSCOMPPACKV1 on 6/30/2008 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP2
KB811113[SP] on 4/30/2008 (details...)
SP3
KB936929[SP] on 6/30/2008 (details...)
SP4
KB938464 on 9/10/2008 (details...)
KB946648 on 8/14/2008 (details...)
KB950760 on 6/12/2008 (details...)
KB950762 on 6/30/2008 (details...)
KB950974 on 8/14/2008 (details...)
KB951066 on 8/14/2008 (details...)
KB951072-V2 on 8/14/2008 (details...)
KB951376 on 6/30/2008 (details...)
KB951376-V2 on 6/30/2008 (details...)
KB951698 on 6/30/2008 (details...)
KB951748 on 7/9/2008 (details...)
KB951978 on 7/9/2008 (details...)
KB952287 on 8/14/2008 (details...)
KB952954 on 8/14/2008 (details...)
KB953839 on 8/14/2008 (details...)
KB954211 on 10/15/2008 (details...)
KB954459 on 11/12/2008 (details...)
KB954600 on 12/11/2008 (details...)
KB955069 on 11/12/2008 (details...)
KB955839 on 12/12/2008 (details...)
KB956391 on 10/15/2008 (details...)
KB956802 on 12/12/2008 (details...)
KB956803 on 10/15/2008 (details...)
KB956841 on 10/15/2008 (details...)
KB957095 on 10/15/2008 (details...)
KB957097 on 11/12/2008 (details...)
KB958644 on 10/24/2008 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 5/2/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 5/2/2008 (Microsoft National Language Support Downlevel APIs)

Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 12/09/2008 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Are your audio plugs on the I/O plate or in an Expansion slot – see here – click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG