No Audio Device / No Playback Device "Grayed-out"

[CPT BaldSpot]

Olde Wise-Ones

Need your support to return sound to my system:
According to XP, I have, Midi-Available and Recording Available
but I don't have Playback available.. pls help.... And Thanks

Attached below are my system spec from Belarc SMS..

Windows XP Professional Service Pack 2 (build 2600) 00101850 7970 15516000061296 3
System Serial Number: 3359HPPAV3
Processor a Main Circuit Board b
1.50 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
256 kilobyte secondary memory cache
Board: ASUSTeK Computer INC. WMT-LX REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. 2.02 03/18/2001
Drives Memory Modules c,d
371.02 Gigabytes Usable Hard Drive Capacity
243.47 Gigabytes Hard Drive Free Space

HITACHI DVD-ROM GD-8000 [CD-ROM drive]
SONY DVD RW DRU-510A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor OneTouch II IEEE 1394 SBP2 Device [Hard drive] (250.99 GB) -- drive 1
WDC WD1200JB-00GVA0 [Hard drive] (120.03 GB) -- drive 0, s/n WD-WCALA2042095, rev 08.02D08, SMART Status: Healthy 768 Megabytes Installed Memory

Slot 'RIMM 1' has 128 MB
Slot 'RIMM 2' has 256 MB
Slot 'RIMM 3' has 128 MB
Slot 'RIMM 4' has 256 MB
Local Drive Volumes


c: (NTFS on drive 0) 120.03 GB 91.21 GB free
e: (NTFS on drive 1) 250.99 GB 152.26 GB free
Network Drives
None detected
Bus Adapters Multimedia
ATI Remote Wonder Controller
Intel(r) 82801BA/BAM USB Universal Host Controller - 2442
Intel(r) 82801BA/BAM USB Universal Host Controller - 2444 Creative Game Port
Creative SB Audigy 2 ZS (WDM)
Communications Other Devices
Lucent Win Modem #2


1394 Net Adapter
1394 Net Adapter #2
Bluetooth Device (Personal Area Network)
Dhcp Server: none responded
Physical Address: 00:0D:3A:A5:7E:BE
Bluetooth Device (RFCOMM Protocol TDI)
Cisco Systems VPN Adapter
Linksys Wireless-G PCI Network Adapter with SpeedBooster
primary IP Address: 192.168.0.72 / 24
Gateway: 192.168.0.1
Physical Address: 00:12:17:74:630
Realtek RTL8139 Family PCI Fast Ethernet NIC

Networking Dns Server: 192.168.0.1
OHCI Compliant IEEE 1394 Host Controller
Texas Instruments OHCI Compliant IEEE 1394 Host Controller
Microsoft Bluetooth Enumerator
Microsoft Wireless Transceiver for Bluetooth 2.0
Bluetooth HID Device (2x)
HID-compliant consumer control device (7x)
HID-compliant device
EPSON Perfection2400 #2
HP Photosmart 2700
HP PS2 Keyboard (2K - 3)
Microsoft Keyboard Elite for Bluetooth (IntelliType Pro)
Maxtor 1394 Storage Front Panel
Maxtor OneTouch II
Microsoft IntelliMouse Explorer for Bluetooth (IntelliPoint)
SBP2 Compliant IEEE 1394 device
Generic USB Hub
USB Root Hub (2x)
Virus Protection [Back to Top]
ZoneAlarm Security Suite Antivirus Version 6.1.737.000
Realtime File Scanning On

[JimP]

Hi, Try removing the device from System Manager. On reboot Win should reinstall the driver. Usually it works after that. Luck, Jim

[CPT BaldSpot]

Jim

Tried your suggestion and I still have the same problem

baldspot

[CPT BaldSpot]

Jim

It's a SoundBlaster PCI: "SB Audigy 2 ZS Audio [FF40]
Vendor Creative

[CPT BaldSpot]

Note:
I've done the following:
Swap SoundCard into different PCI port: Still have problem
Remove Software and Sound Drivers completely: Still have problem

Note: I cannot do a System Restore to the point where sound was
lost:

[bookworm]

Originally Posted by CPT BaldSpot

Note:
I've done the following:
Swap SoundCard into different PCI port: Still have problem
Remove Software and Sound Drivers completely: Still have problem

Note: I cannot do a System Restore to the point where sound was
lost:

Have you tried updating the sound driver or the chipset driver. Creative released an update to this driver in May 2005, look here http://us.creative.com/support/downl...&Image4.y =10

Set a System Restore before installing just in case


Hope this helps

[CPT BaldSpot]

Bookworm:
I've updated the Sound driver to the May 05 release: same results
Whats a ChipSet Driver?

baldspot

[CPT BaldSpot]

Folks I've done some analysis: I've noticed under Device Manager when I go to View and Select "Show Hidden Devices" that I'm missing the following:

Microsoft Kernel Wave Audio Mixer

Futhermore Under dxDiag it has the following information
WDM Streaming Mixer Devices:
Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,,

SomeHow the Wave Audio Mixer Component is not being recognized by XP..

I know this because I've check this with my Laptop and all that information is there and the sound is working on the Laptop but not the Desktop

Any thoughts?

[bookworm]

Originally Posted by CPT BaldSpot

Folks I've done some analysis: I've noticed under Device Manager when I go to View and Select "Show Hidden Devices" that I'm missing the following:

Microsoft Kernel Wave Audio Mixer

Futhermore Under dxDiag it has the following information
WDM Streaming Mixer Devices:
Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,,

SomeHow the Wave Audio Mixer Component is not being recognized by XP..

I know this because I've check this with my Laptop and all that information is there and the sound is working on the Laptop but not the Desktop

Any thoughts?

What make and model is your comp, if it is an Intel Chipset, this is what a chipset does

Information from Intel site

************************************************** **********
* 1. OVERVIEW
************************************************** **********
The Intel(R) Chipset Software Installation Utility installs
Windows* INF files to the target system. These files outline
to the operating system how to configure the Intel(R) chipset
components in order to ensure that the following features
function properly:

- Core PCI and ISAPNP Services
- PCIe Support
- IDE/ATA33/ATA66/ATA100 Storage Support
- SATA Storage Support
- USB Support
- Identification of Intel(R) Chipset Components in
the Device Manager

Hope this helps

[CPT BaldSpot]

HP Pavilion 7970

[bookworm]

Originally Posted by CPT BaldSpot

HP Pavilion 7970

3 models UK, NL and USA/Canada where are you?

HP do not have the chipset driver, but Intel do it's the i850 chipset.

Set a System Restore before installing each driver just in case

The go here to Intel http://downloadfinder.intel.com/scri...4&submit=Go%21

install No:2 INF update utility then RESTART your comp

If still no sound reinstall the sound driver again

you have a Soundblaster PCI 128 - go back to Soundblaster and install the product No:3 as oldtimer suggested.

Hope this helps

[CPT BaldSpot]

Book & Timer

I'm located in Baltimore, MD (USA)

[bookworm]

Originally Posted by CPT BaldSpot

Book & Timer

I'm located in Baltimore, MD (USA)

The Chipset is correct, you have to install the file from INTEL firstThen RESTART your comp, went back to Creative, before you install the No;2 the Soundblaster driver you have to have No; 3 installed ( EAV4.0 HD ) Read the details.

As this is a PCI device, you need the Chipset driver to install the Win INF files, this tells Windows what is on you system.

Don't forget the System Restore Point.

Hope this helps

[CPT BaldSpot]

Bookworm

I've installed infinst_en File version 2.11.15.0 from Intel:
(still no sound)

I have not installed No 3 (EAV4.0 HD) I'll give it a try to see what happen

cheers and thanks

Tony

[CPT BaldSpot]

Followed the advice
Still No Sound

yipes!!!!