Help w/ TV Tuner Card and Computer Crashing Issues

[NCRobino]

Hello,

Well, I recently took the plunge and bought the Hauppauge WinTv PCI Tuner card for my new Compaq SR1650NX computer.

When I installed the card, the computer had a hard time restarting. I tried again and Windows loaded this time, recognizing new a PCI device, but not finding a driver for it, even on the WinTv CD.

I tried to install the drivers on the CD directly and it failed installation saying that there was no Tuner card installed, even when the computer recognized that a new PCI card was installed.

I went to the hauppage website and downloaded the drivers directly for the card. After installing them, the computer attempted to restart. Now EVERYtime I restart the computer, it will not even load windows. Not even the windows startup screen comes up. The computer just turns on.. and thats it.

So, I pulled out the Tuner card, and the computer came back and windows loaded. I noticed there are some lists of Motherboards and Chipsets that may not work or require new drivers..etc so that it will work with this card, but I cannot figure out what I need exactly.

Can you please help?!!?

What do I need to download and install so that this card will work properly with my computer.

Thanks a ton for the help!
Rob Augino

Here are the specs for my computer:

Motherboard specifications table

Motherboard description
Motherboard manufacturer's name: ASUS A8AE-LE
HP/Compaq name: AmberineM-GL6E

CPU/Processor Socket: 939
Supports AMD Athlon64, AMD Sempron and Athlon 64 X2 processors

Front-side bus (FSB) 2000MT/s or 1600MT/s, depending on what the processor supports

Chipset Northbridge: RS482
Southbridge: SB400

BIOS features 4Mb LPC EEPROM
HP BIOS with enhanced ACPI, DMI, Green, and PnP Features Plus

Form factor ATX form factor, 9.6 in x 9.6 in

Memory Dual-channel memory architecture
4 x 184-pin DDR DIMM sockets support unbuffered non-ECC 4 GB 400/300 MHZ DDR memory modules
Maximum HP/Compaq approved memory is 4 GB*

Expansion slots Three PCI
One PCI Express (No AGP slot)

Video graphics Integrated

Serial ATA 2 SATA connectors
Each connector supports 1 serial ATA-150 disk drive

Onboard audio or audio card Controller: AC97 audio
Location: Integrated
Onboard LAN Realtek 8101L
10/100 Mbps LAN PHY

Back panel I/O One PS/2 mouse port
One PS/2 keyboard port
One VGA (monitor)
One Parallel
Four USB (2.0)
One IEEE 1394
One RJ-45 networking port
One S/PDIF out
Audio (line in, line out, microphone)

Internal connectors One 24-pin ATX power connector
One 4-pin ATX power connector
Two IDE connectors
Two SATA connectors
One floppy drive connector
One CPU fan connector
One System fan connector (also known as duct or chassis fan)
One system indicator LEDs / power switch / reset button connector
One each, front headphone, microphone in, line in (Aux-in)
One front panel power and LED connectors
Two USB connectors supporting 4 additional USB 2.0 ports
One IEEE 1394a connector supporting one 1394a port

[ANZAC_ELITE]

Did you try the tv card in all three pci slots? it could be an irq conflict.

[NCRobino]

Hey guys, thanks for the advice. It seems to me it is not faulty merchandise so much as it is a conflict with my chipset or something and I could very well only need to download some sort of new drivers to get it to work. The problem is that I don't know what drivers to download and for what.. my motherboard? My chipset (what is that anyway!?) etc...

I tried the different slots, nothing.

Help!
Rob

[Kevin_gibson]

Try a bios update from compaq.com