Multimedia Audio Controller problem - NO SOUND :(

[Oochiewally]

Im using Windows XP Home Edition, an ACER 3623WXMi laptop purchased recently this year. Im not sure what exactly happened for it to lose sound but I was removing programs I no longer needed. Im quite sure I didnt remove anything that could have something to do with audio devices though but after I restarted my computer, suddenly no sound was coming out.

The "Sounds and Audio Devies" stated "No audio device" and all those listed in the Hardware tab says "This device is working properly" I have no idea what is wrong and desperately need help.

But this wizard thing said "New Hardware Found" (which was the Multimedia Audio Controller) but when I tried to reinstall it, it asked me for an installation CD-ROM that I dont have or ever did for that matter. Then it said it couldnt install this properly.

Please please help and please tell me if you need more info. Would greatly appreciate it

[bookworm]

Originally Posted by Oochiewally

Im using Windows XP Home Edition, an ACER 3623WXMi laptop purchased recently this year. Im not sure what exactly happened for it to lose sound but I was removing programs I no longer needed. Im quite sure I didnt remove anything that could have something to do with audio devices though but after I restarted my computer, suddenly no sound was coming out.

The "Sounds and Audio Devies" stated "No audio device" and all those listed in the Hardware tab says "This device is working properly" I have no idea what is wrong and desperately need help.

But this wizard thing said "New Hardware Found" (which was the Multimedia Audio Controller) but when I tried to reinstall it, it asked me for an installation CD-ROM that I dont have or ever did for that matter. Then it said it couldnt install this properly.

Please please help and please tell me if you need more info. Would greatly appreciate it

Can't find an Aspire 3623 model only a 3620 series see link http://support.acer-euro.com/drivers...k/as_3620.html

it uses the Realtek Semiconductor AC'97 audio

Set a System Restore Point before installing just in case

Hope this helps

[Oochiewally]

Bookworm, could you please walk me through what Im supposed to do? Im not that bright when it comes to these computers Ive downloaded the Realtek thing from the link you gave me (thank you btw ) and Ive set a system restore point like you said.

What do I do now?

[Darkdrakon]

reinstall the drivers....click on the programs and look for the install file click on it and follow the prompts :-)

[Oochiewally]

*squeals!!* i LOVE you both. thank you thank you thank you

best site ever