Dell Laptop Screen completely black

[that_one_chick]

I took an plane two weeks ago and had to check my duffel bag. Inside the bag was my laptop case and laptop. Once I returned back to school I turned on the laptop and it turns on fine, except the screen is completely black. There are no cracks, scrapes, dents, etc. in the screen or laptop itself. What can I do to fix this, could something have come unplugged?

[Biggles77]

Was the laptop case a soft case or hard like a briefcase? If soft, I would say it is cactus. Have you seen the way the baggage handlers throuw the bags around.

Get an external monitor and connect it to the 15 pin VGA connector on the laptop. Boot the laptop and turn the monitor on. You will have to find the key that will connect your to the external monitor. On the Function keys you should see a key that has a couple of monitor looking icons. You can cycle through the setting usually by holding the Fn key and then pressing the appropriate Function key. On the Toshiba it is Fn + F5 on my Asus it is Fn + F8.

If you can't find the key, post back with your laptop make and model and I will see if I can find the manual. If you still have the manual, it is study time (and there will be a test on Monday )

[KARYNA]

HEY,,IVE GOT A BIG PROBLEM, I BORROWD MY SISTERS LAPTOP ,IN THE MORNING I TURNED ON AND THE SCREEN WAS BLACK, SHOWINS SOME OPTIONS BUT NONE OF EM WORKED,,DONT KNOW WHAT HAPPENED REALLY, SO I REINSTALLED WINDOWS XP,NOW I DONT HAVE THE DRIVERS,,YEAH,,IT WAS A MAD THING TO DO,,MAYBE,,IM 15 AND KNOW NOTHING ABOUT THIS THINGS, PLEASE IF ANY GOOD SPIRIT COULD HELP ME,,ID BE THANKFUL FOR LONG TIME, THIS ARE THE DETAILS OF THE LAPTOP.

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation Latitude X300 A08
System Service Tag: 2DY6B1J (support for this PC)
Chassis Serial Number: 2DY6B1J
Enclosure Type: Portable
Processor a Main Circuit Board b
1.40 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Dell Computer Corporation 0R5949 X04
Serial Number: CN3652149K3096
BIOS: Phoenix Technologies LTD A08 08/31/2004
Drives Memory Modules c,d
30.01 Gigabytes Usable Hard Drive Capacity
26.59 Gigabytes Hard Drive Free Space

TEAC DVD-ROM DV-28E-C USB Device [CD-ROM drive]

IC25N030ATMR04-0 [Hard drive] (30.00 GB) -- drive 0, s/n MRG2E0KBEVNRTJ, rev MOAOAD0A, SMART Status: Healthy
USB DRIVE USB Device [Hard drive] (254 MB) -- drive 1 1144 Megabytes Installed Memory
Local Drive Volumes

c: (NTFS on drive 0) 30.01 GB 26.59 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
anakaryna 02/03/2007 11:45:37 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
jess never (admin)
SUPPORT_388945a0 never
Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Game port for CH Products Gamecard 3 (2x)
Game port for ESS
Communications Other Devices
Lucent Technologies Soft Modem AMR


1394 Net Adapter
Broadcom 4211 iLine10(tm) Network Adapter
Intel(R) PRO/100 VE Network Connection
OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery (2x)
IrDA Fast Infrared Port
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Mass Storage Device (2x)
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 02/13/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
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PLEASE,,PLEASE ,,,TRY AND HELP ME,,,,,I WILL BE THANKFUL FOR A LONG TIME.