Multimedia Audio Controller - need driver

14drake14 · #**106** 03-21-2009, 06:35 PM

Sorry i couldnt see any debug -PCI section so im sorry if i put it in there here it is if you get it thank you very much if not thank you for trying

says ur the queen of sound so im counting on you

Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ANONYMOUS
User Name Administrator

Motherboard
CPU Type Intel Pentium 4, 1612 MHz (16 x 101)
Motherboard Name MSI 845 Pro4 (MS-6391) (5 PCI, 1 AGP, 1 CNR, 3 DIMM, Audio)
Motherboard Chipset Intel Brookdale i845
System Memory 640 MB (PC133 SDRAM)
BIOS Type Award Modular (11/20/01)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter NVIDIA GeForce2 MX 200 (32 MB)
3D Accelerator nVIDIA GeForce2 MX 100/200
Monitor Plug and Play Monitor [NoDB] (LFS0W0104300)

Multimedia
Audio Adapter Intel 82801BA ICH2 - AC'97 Audio Controller [B-5]

Storage
IDE Controller Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Floppy Drive Floppy disk drive
Disk Drive MAXTOR 6L040J2 (40 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive HL-DT-ST CD-ROM GCR-8521B (52x CD-ROM)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 38162 MB (33552 MB free)

Input
Keyboard HID Keyboard Device
Mouse HID-compliant Cordless Mouse

Network
Network Adapter 3Com EtherLink 10/100 PCI For Complete PC Management NIC (3C905C-TX) (192.168.0.2)
Modem AOpen FM56-SVV Soft PCI Modem

Peripherals
Printer Microsoft XPS Document Writer
USB1 Controller Intel 82801BA ICH2 - USB Controller 1 [B-5]
USB1 Controller Intel 82801BA ICH2 - USB Controller 2 [B-5]
USB Device Generic USB Hub
USB Device Logitech Cordless USB Mouse
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device

Amarant · #**107** 03-23-2009, 08:39 AM

Same problem. I reinstalled my XP but sound is missing. I have tried drivers from mobo's manufacturers site, but still in device manager it says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Packard Bell NEC P660412968
System Serial Number: 028162220027
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.15 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6596
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/26/2003
Drives Memory Modules c,d
306.10 Gigabytes Usable Hard Drive Capacity
118.41 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8161B [CD-ROM drive]
PIONEER DVD-RW DVR-105 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC35L180AVV207-1 [Hard drive] (185.28 GB) -- drive 1, s/n VNVF11G6C6NAXL, rev V26OA66A, SMART Status: Healthy
Maxtor 6Y120L0 [Hard drive] (122.94 GB) -- drive 0, s/n Y313QX9E, rev YAR41BW0, SMART Status: Healthy
OEI-USB CompactFlash USB Device [Hard drive] -- drive 4
OEI-USB Memory Stick USB Device [Hard drive] -- drive 5
OEI-USB MMC/SD USB Device [Hard drive] -- drive 2
OEI-USB SmartMedia USB Device [Hard drive] -- drive 3 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 120.83 GB 113.59 GB free
d: (NTFS on drive 1) 185.27 GB 4.82 GB free

Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller - 0571 RADEON 9200 SERIES [Display adapter]
RADEON 9200 SERIES - Secondary [Display adapter]
LGE W2234 [Monitor] (22.0"vis, December 2008)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller Realtek AC'97 Audio for VIA (R) Audio Controller
Unimodem Half-Duplex Audio Device
Communications Other Devices
Smart Link 56K Voice Modem

HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (2x)
Microsoft Wireless MultiMedia Keyboard (USB)
Microsoft USB Wireless Optical Mouse (IntelliPoint)
TeleWell TW-EA100B ADSL USB Interface
USB Composite Device
USB Mass Storage Device
USB Root Hub (4x)

Can you plz help me?

bookworm · #**108** 03-23-2009, 06:39 PM

Quote:

Originally Posted by 14drake14

Sorry i couldnt see any debug -PCI section so im sorry if i put it in there here it is if you get it thank you very much if not thank you for trying

says ur the queen of sound so im counting on you

Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ANONYMOUS
User Name Administrator

Motherboard
CPU Type Intel Pentium 4, 1612 MHz (16 x 101)
Motherboard Name MSI 845 Pro4 (MS-6391) (5 PCI, 1 AGP, 1 CNR, 3 DIMM, Audio)
Motherboard Chipset Intel Brookdale i845
System Memory 640 MB (PC133 SDRAM)
BIOS Type Award Modular (11/20/01)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter NVIDIA GeForce2 MX 200 (32 MB)
3D Accelerator nVIDIA GeForce2 MX 100/200
Monitor Plug and Play Monitor [NoDB] (LFS0W0104300)

Multimedia
Audio Adapter Intel 82801BA ICH2 - AC'97 Audio Controller [B-5]

Storage
IDE Controller Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Floppy Drive Floppy disk drive
Disk Drive MAXTOR 6L040J2 (40 GB, 7200 RPM, Ultra-ATA/133)
Optical Drive HL-DT-ST CD-ROM GCR-8521B (52x CD-ROM)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 38162 MB (33552 MB free)

Input
Keyboard HID Keyboard Device
Mouse HID-compliant Cordless Mouse

Network
Network Adapter 3Com EtherLink 10/100 PCI For Complete PC Management NIC (3C905C-TX) (192.168.0.2)
Modem AOpen FM56-SVV Soft PCI Modem

Peripherals
Printer Microsoft XPS Document Writer
USB1 Controller Intel 82801BA ICH2 - USB Controller 1 [B-5]
USB1 Controller Intel 82801BA ICH2 - USB Controller 2 [B-5]
USB Device Generic USB Hub
USB Device Logitech Cordless USB Mouse
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device

audio driver here at MSI http://asia.msi.com.tw/index.php?fun...=1&prod_no=293

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**109** 03-23-2009, 06:51 PM

Quote:

Originally Posted by Amarant

Same problem. I reinstalled my XP but sound is missing. I have tried drivers from mobo's manufacturers site, but still in device manager it says "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) Packard Bell NEC P660412968
System Serial Number: 028162220027
Chassis Serial Number: 50424E
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.15 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6596
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 02/26/2003
Drives Memory Modules c,d
306.10 Gigabytes Usable Hard Drive Capacity
118.41 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8161B [CD-ROM drive]
PIONEER DVD-RW DVR-105 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

IC35L180AVV207-1 [Hard drive] (185.28 GB) -- drive 1, s/n VNVF11G6C6NAXL, rev V26OA66A, SMART Status: Healthy
Maxtor 6Y120L0 [Hard drive] (122.94 GB) -- drive 0, s/n Y313QX9E, rev YAR41BW0, SMART Status: Healthy
OEI-USB CompactFlash USB Device [Hard drive] -- drive 4
OEI-USB Memory Stick USB Device [Hard drive] -- drive 5
OEI-USB MMC/SD USB Device [Hard drive] -- drive 2
OEI-USB SmartMedia USB Device [Hard drive] -- drive 3 512 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 120.83 GB 113.59 GB free
d: (NTFS on drive 1) 185.27 GB 4.82 GB free

Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller - 0571 RADEON 9200 SERIES [Display adapter]
RADEON 9200 SERIES - Secondary [Display adapter]
LGE W2234 [Monitor] (22.0"vis, December 2008)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Controller (3x)
VIA USB Enhanced Host Controller Realtek AC'97 Audio for VIA (R) Audio Controller
Unimodem Half-Duplex Audio Device
Communications Other Devices
Smart Link 56K Voice Modem

HID-compliant consumer control device (2x)
HID-compliant device
USB Human Interface Device (2x)
Microsoft Wireless MultiMedia Keyboard (USB)
Microsoft USB Wireless Optical Mouse (IntelliPoint)
TeleWell TW-EA100B ADSL USB Interface
USB Composite Device
USB Mass Storage Device
USB Root Hub (4x)

Can you plz help me?

these are the drivers from Packard Bell http://support.packardbell.com/uk/it...0412968&g=2000

first install the Chipset driver - then Restart your comp

then Realtek for Via

Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

Amarant · #**110** 03-24-2009, 10:27 AM

I did just what you said to but still "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I've tried everything i can but it's always the same error... Do you have any more ideas?

bookworm · #**111** 03-24-2009, 08:10 PM

Quote:

Originally Posted by Amarant

I did just what you said to but still "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I've tried everything i can but it's always the same error... Do you have any more ideas?

you need to check the BIOS, go here tp Packard Bell, it's an interactive BIOS to show what to do.
http://support.packardbell.com/uk/it...P660412968#PCI

As soon as comp boots press the F2 key

the Main menu opens

use down arrow key to select Intergrated Peripherals

down arrow to Via OnChip PCI Device - press Enter

Via - 3058 AC97 should be set to [Auto]

if [Disabled] use down arrow key to select

+ key to change to [Auto]

F10 key to Save & Exit

y key to accept changes

install audio again

Don't forget the Restore Point

vizsanity · #**112** 03-25-2009, 05:07 PM

i just reformatted my dell inspiron 8250

I was able to get the internet to work... and as with others on this thread i cant get my sound to work.

I am not to savvy with computers, so how can i get all the system information for my comp that everyone else is posting?

bookworm · #**113** 03-26-2009, 01:46 PM

Quote:

Originally Posted by vizsanity

i just reformatted my dell inspiron 8250

I was able to get the internet to work... and as with others on this thread i cant get my sound to work.

I am not to savvy with computers, so how can i get all the system information for my comp that everyone else is posting?

get Belarc, copy and paste the report but leave out the win update section and the Software Licence section it gives your Win Product code
http://www.belarc.com/free_download.html

bobvu · #**114** 03-27-2009, 01:22 AM

Hi Bookworm, My problem is no sound device detected....If i turn off and on my laptop several times (30-50 times) once in the light moon, my laptop pop up "new hardwire found: multimedia audio controller" and it install driver (sigmatel C-major) I have sound for that period. When I turn my laptop off, after I turn it on the sound and hardware disappear. I don't know why my laptop cannot detect the hardware while the hardware is there, and the software is there as well.

My laptop Dell latitude D 600;

From Belarc:

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Dell Computer Corporation Latitude D600
System Service Tag: 8VVBY21 (support for this PC)
Chassis Serial Number: 8VVBY21
Enclosure Type: Portable
Processor a Main Circuit Board b
1.40 gigahertz Intel Pentium M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Computer Corporation 03U652
Serial Number: .8VVBY21.CN4864335U2414.
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A15 01/26/2005
Drives Memory Modules c,d
30.00 Gigabytes Usable Hard Drive Capacity
16.89 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8081N [CD-ROM drive]

HITACHI_DK23EA-30 [Hard drive] (30.00 GB) -- drive 0, s/n GK9601, rev 00K4A0C1, SMART Status: Healthy 512 Megabytes Installed Memory
Local Drive Volumes

c: (NTFS on drive 0) 30.00 GB 16.89 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 3/17/2009 00:51:58 (admin)
ti 3/26/2009 22:12:05 (admin)
local system accounts

local user accounts last logon
Administrator 3/17/2009 00:51:58 (admin)
ti 3/26/2009 22:12:05 (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:

Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] MOBILITY RADEON 9000 [Display adapter]
Digital Flat Panel (1024x768) [Monitor] (19.7"vis)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

Broadcom 570x Gigabit Integrated Controller
Dhcp Server: 192.168.1.1
Physical Address: 00:0B

B:A3:77:2F
Intel(R) PRO/Wireless LAN 2100 3A Mini PCI Adapter
primary Auto IP Address: 192.168.1.4 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:04:23:4F:F1:A0
................

thank you bookworm

Amarant · #**115** 03-27-2009, 11:18 AM

Quote:

Originally Posted by bookworm

you need to check the BIOS, go here tp Packard Bell, it's an interactive BIOS to show what to do.
http://support.packardbell.com/uk/it...P660412968#PCI

As soon as comp boots press the F2 key

the Main menu opens

use down arrow key to select Intergrated Peripherals

down arrow to Via OnChip PCI Device - press Enter

Via - 3058 AC97 should be set to [Auto]

if [Disabled] use down arrow key to select

+ key to change to [Auto]

F10 key to Save & Exit

y key to accept changes

install audio again

Don't forget the Restore Point

I checked the BIOS and that was set to [Auto]. Still the same error remains. Do you think that i should try reinstalling the windows, or have you any more tricks?

vizsanity · #**116** 03-29-2009, 05:30 AM

as said I dont have any sound bookworm... i cant find my multimedia audio controller driver... nor does my computer recognize my sound card. I hope you can help me with my problem

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Dell Computer Corporation Dimension 8250
System Service Tag: DN5C421 (support for this PC)
Chassis Serial Number: DN5C421
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A04 01/09/2004
Drives Memory Modules c,d
79.97 Gigabytes Usable Hard Drive Capacity
53.46 Gigabytes Hard Drive Free Space

_NEC DVD+RW ND-1100A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380021A [Hard drive] (80.03 GB) -- drive 0, s/n 3HV3P33R, rev 3.75, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'RIMM1' has 256 MB
Slot 'RIMM2' has 256 MB
Slot 'RIMM3' has 256 MB
Slot 'RIMM4' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 79.97 GB 53.46 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Viz 3/29/2009 2:12:25 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9500 PRO / 9700 Family (Microsoft Corporation) [Display adapter]
RADEON 9500 PRO / 9700 SEC Family (Microsoft Corporation) [Display adapter]
DELL 1504FP [Monitor] (14.6"vis, s/n 5R1082AIDNR2, October 2002) (2x)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Companion Controller (4x)
VIA USB Enhanced Host Controller (2x) Unimodem Half-Duplex Audio Device
Communications Other Devices
SoftV90 Voice Speakerphone Modem

1394 Net Adapter
NETGEAR RangeMax(TM) Wireless USB 2.0 Adapter WPN111
primary Auto IP Address: 192.168.1.8 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:14:6C:EA:E6:2C

Networking Dns Server: 192.168.1.1
OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device (3x)
USB Human Interface Device (2x)
HID Keyboard Device
HID-compliant mouse
USB Composite Device
USB Root Hub (6x)

bookworm · #**117** 03-30-2009, 07:05 PM

Quote:

Originally Posted by bobvu

Hi Bookworm, My problem is no sound device detected....If i turn off and on my laptop several times (30-50 times) once in the light moon, my laptop pop up "new hardwire found: multimedia audio controller" and it install driver (sigmatel C-major) I have sound for that period. When I turn my laptop off, after I turn it on the sound and hardware disappear. I don't know why my laptop cannot detect the hardware while the hardware is there, and the software is there as well.

My laptop Dell latitude D 600;

From Belarc:

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Dell Computer Corporation Latitude D600
System Service Tag: 8VVBY21 (support for this PC)
Chassis Serial Number: 8VVBY21
Enclosure Type: Portable
Processor a Main Circuit Board b
1.40 gigahertz Intel Pentium M
64 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Dell Computer Corporation 03U652
Serial Number: .8VVBY21.CN4864335U2414.
Bus Clock: 133 megahertz
BIOS: Dell Computer Corporation A15 01/26/2005
Drives Memory Modules c,d
30.00 Gigabytes Usable Hard Drive Capacity
16.89 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-ROM GDR8081N [CD-ROM drive]

HITACHI_DK23EA-30 [Hard drive] (30.00 GB) -- drive 0, s/n GK9601, rev 00K4A0C1, SMART Status: Healthy 512 Megabytes Installed Memory
Local Drive Volumes

c: (NTFS on drive 0) 30.00 GB 16.89 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 3/17/2009 00:51:58 (admin)
ti 3/26/2009 22:12:05 (admin)
local system accounts

local user accounts last logon
Administrator 3/17/2009 00:51:58 (admin)
ti 3/26/2009 22:12:05 (admin)
local system accounts
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:

Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] MOBILITY RADEON 9000 [Display adapter]
Digital Flat Panel (1024x768) [Monitor] (19.7"vis)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

Broadcom 570x Gigabit Integrated Controller
Dhcp Server: 192.168.1.1
Physical Address: 00:0B

B:A3:77:2F
Intel(R) PRO/Wireless LAN 2100 3A Mini PCI Adapter
primary Auto IP Address: 192.168.1.4 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:04:23:4F:F1:A0
................

thank you bookworm

go here to Dell http://support.euro.dell.com/support...atid=&im pid=

1st - install Chipset - then Restart comp

2nd - System Utilities - install Notebook System Software

3rd install audio

Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**118** 03-30-2009, 07:12 PM

Quote:

Originally Posted by Amarant

I checked the BIOS and that was set to [Auto]. Still the same error remains. Do you think that i should try reinstalling the windows, or have you any more tricks?

try the driver from Realtek http://www.realtek.com.tw/downloads/...tDown=false#AC

Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bookworm · #**119** 03-30-2009, 07:18 PM

[quote=vizsanity]as said I dont have any sound bookworm... i cant find my multimedia audio controller driver... nor does my computer recognize my sound card. I hope you can help me with my problem

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Dell Computer Corporation Dimension 8250
System Service Tag: DN5C421 (support for this PC)
Chassis Serial Number: DN5C421
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A04 01/09/2004
Drives Memory Modules c,d
79.97 Gigabytes Usable Hard Drive Capacity
53.46 Gigabytes Hard Drive Free Space

_NEC DVD+RW ND-1100A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST380021A [Hard drive] (80.03 GB) -- drive 0, s/n 3HV3P33R, rev 3.75, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'RIMM1' has 256 MB
Slot 'RIMM2' has 256 MB
Slot 'RIMM3' has 256 MB
Slot 'RIMM4' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 79.97 GB 53.46 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Viz 3/29/2009 2:12:25 AM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9500 PRO / 9700 Family (Microsoft Corporation) [Display adapter]
RADEON 9500 PRO / 9700 SEC Family (Microsoft Corporation) [Display adapter]
DELL 1504FP [Monitor] (14.6"vis, s/n 5R1082AIDNR2, October 2002) (2x)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Companion Controller (4x)
VIA USB Enhanced Host Controller (2x) Unimodem Half-Duplex Audio Device
Communications Other Devices
SoftV90 Voice Speakerphone Modem

1394 Net Adapter

drivers here at Dell http://support.euro.dell.com/support...id=-1&impid=-1

I/O plate - ADI 198x audio
Expansion slot -Sound Blaster audio

I/O plate - Expansion slot eg:
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

bobvu · #**120** 03-31-2009, 09:06 PM

Hi Bookworm:
I followed your advice. I downloaded and installed from Dell/support:
1. Chipset-and restarted.
2. System Utilities -installed Notebook system software.
3. I downloaded Audio software-when I tried to install this software, there is a message popped up that said: " Device Object not present, restart the system and run setup again."

What can I do to get the laptop to recognize the hardware (multi audio controller) which is already there??? Does the window xp have anything to do with it?? Thank you.

I attached your quote belowed:

""go here to Dell http://support.euro.dell.com/support...atid=&im pid=

1st - install Chipset - then Restart comp

2nd - System Utilities - install Notebook System Software

3rd install audio

Set a System Restore Point before installing EACH driver just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions
__________________
Hope this helps

Barbara MCP

Friends are
Gods apology
for relations.""