Multimedia Audio Controller - need driver

MAC124 · #1 03-04-2007, 09:01 PM

I have no sound coming out of the computer and can't locate a driver in Device Manager. Help!

Operating System System Model
Windows 2000 Professional Service Pack 4 (build 2195) Dell Computer Corporation OptiPlex GX270
System Service Tag: JYXYS31 (support for this PC)
Chassis Serial Number: JYXYS31
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.27 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0C2057 A00
Serial Number: ..CN6986139I0B68.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A02 07/16/2003
Drives Memory Modules c,d
41.06 Gigabytes Usable Hard Drive Capacity
24.66 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4241N [CD-ROM drive]
3.5" format removeable media [Floppy drive]

EPSON Stylus Storage USB Device [Hard drive] -- drive 1
Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E1JZGJFE, rev NAR61590, SMART Status: Healthy 510 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 41.06 GB 24.66 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local system accounts
Administrator 11/21/2003 10:10:28 PM (admin)
CESI 7/30/2003 1:49:58 PM
Guest never
CONSOLIDENGR domain logons
wdm1 3/4/2007 8:29:49 PM (admin)

Marks a disabled account; Marks a locked account EPSON Stylus Photo RX500 on USB001
HP LaserJet 1100 (MS) on LPT1:

Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
LGE L1720P [Monitor] (17.1"vis, March 2005)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Standard Enhanced PCI to USB Host Controller None detected
Communications Other Devices

Intel(R) PRO/1000 MT Network Connection
primary Auto IP Address: 68.33.216.35 / 24
Gateway: 68.33.216.1
Dhcp Server: 68.87.73.15
Physical Address: 00:0B

B:87:60:CD

Networking Dns Servers: 68.87.73.242
68.87.71.226
HID-compliant consumer control device (2x)
USB Human Interface Device
EPSON Stylus Photo RX500
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Generic USB Hub
USB 2.0 Root Hub
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (4x)
Virus Protection [Back to Top]
McAfee VirusScan Version 10.0.27
Scan Engine Version 5100
Virus Definitions Version 4975
Last Disk Scan on Sunday, March 04, 2007 6:36:24 PM
Realtime File Scanning On

chridenp · #2 03-05-2007, 06:03 PM

The first thing I need to know is (the obvious) are your speakers turned on and connected....Assuming that they are...and that that your sound card isn't fried....Can't you go to the mfgs site and d/l a new driver?
then as you probably know just have windows install it for you via the Update driver program found in start>Control Panel>System>Hardware Tab>Device Manager>Sound,m Video And Game Controllers>Media Control Devices (Just right click on it) Then select update driver...either let windows locate it or type the path to it. That should do it for you...
If you have already done all this, then click on the trouble shooter and follow the prompts.

MAC124 · #3 03-05-2007, 06:53 PM

Unfortunately, I have tried all of the above. I can't even find out what sound card I have from Belarc or going into Device Manager, so I don't know which website to go to to download a driver. I tried Dell's site for the Optiplex model that I have and had no luck there either.

bookworm · #4 03-05-2007, 06:56 PM

Quote:

Originally Posted by MAC124

I have no sound coming out of the computer and can't locate a driver in Device Manager. Help!

Operating System System Model
Windows 2000 Professional Service Pack 4 (build 2195) Dell Computer Corporation OptiPlex GX270
System Service Tag: JYXYS31 (support for this PC)
Chassis Serial Number: JYXYS31
Enclosure Type: Space-saving
Processor a Main Circuit Board b
2.27 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp. 0C2057 A00
Serial Number: ..CN6986139I0B68.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A02 07/16/2003
Drives Memory Modules c,d
41.06 Gigabytes Usable Hard Drive Capacity
24.66 Gigabytes Hard Drive Free Space

HL-DT-ST RW/DVD GCC-4241N [CD-ROM drive]
3.5" format removeable media [Floppy drive]

EPSON Stylus Storage USB Device [Hard drive] -- drive 1
Maxtor 6E040L0 [Hard drive] (41.11 GB) -- drive 0, s/n E1JZGJFE, rev NAR61590, SMART Status: Healthy 510 Megabytes Installed Memory

Slot 'DIMM_1' has 256 MB
Slot 'DIMM_2' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 41.06 GB 24.66 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local system accounts
Administrator 11/21/2003 10:10:28 PM (admin)
CESI 7/30/2003 1:49:58 PM
Guest never
CONSOLIDENGR domain logons
wdm1 3/4/2007 8:29:49 PM (admin)

Marks a disabled account; Marks a locked account EPSON Stylus Photo RX500 on USB001
HP LaserJet 1100 (MS) on LPT1:

Controllers Display
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82865G Graphics Controller [Display adapter]
LGE L1720P [Monitor] (17.1"vis, March 2005)
Bus Adapters Multimedia
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Standard Enhanced PCI to USB Host Controller None detected
Communications Other Devices

Intel(R) PRO/1000 MT Network Connection
primary Auto IP Address: 68.33.216.35 / 24
Gateway: 68.33.216.1
Dhcp Server: 68.87.73.15
Physical Address: 00:0B

B:87:60:CD

Networking Dns Servers: 68.87.73.242
68.87.71.226
HID-compliant consumer control device (2x)
USB Human Interface Device
EPSON Stylus Photo RX500
Intel(R) Graphics Chipset (KCH) Driver
Intel(R) Graphics Platform (SoftBIOS) Driver
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Generic USB Hub
USB 2.0 Root Hub
USB Composite Device
USB Mass Storage Device
USB Printing Support
USB Root Hub (4x)
Virus Protection [Back to Top]
McAfee VirusScan Version 10.0.27
Scan Engine Version 5100
Virus Definitions Version 4975
Last Disk Scan on Sunday, March 04, 2007 6:36:24 PM
Realtime File Scanning On

This is the link to your Dell drivers http://support.euro.dell.com/support...os=WW1&osl=EN#

3 listed ADI 198X is onboard ( audio plugs at top of tower near keyboard + mouse sockets)

the other 2 are sound cards, you would need to know which sound card installed

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

MAC124 · #5 03-06-2007, 05:55 PM

THANK YOU THANK YOU THANK YOU - My problem is SOLVED! Boy what a relief.................

charissenicole · #6 03-06-2007, 10:06 PM

Can someone help me with my sound? When I re-formatted my hard drive I lost my CD with the sound drivers on it. How do I get the properties to see what I need to DL? HELP

bookworm · #7 03-07-2007, 12:48 PM

Quote:

Originally Posted by charissenicole

Can someone help me with my sound? When I re-formatted my hard drive I lost my CD with the sound drivers on it. How do I get the properties to see what I need to DL? HELP

need the make and model or get belarc, copy and paste report, not software or win update section. http://www.belarc.com/free_download.html

Hope this helps

charissenicole · #8 03-07-2007, 06:52 PM

here is my system information

Operating System System Model
Windows XP Professional (build 2600) No details available
Processor a Main Circuit Board b
1000 megahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ASUSTeK Computer INC. REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ASUS A7V-133 ACPI BIOS Revision 1007 10/03/2001
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
30.77 Gigabytes Hard Drive Free Space

48X12X50 CD-RW [CD-ROM drive]
SONY CD-RW CRX230E [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR 6L040J2 [Hard drive] (40.03 GB) -- drive 0, s/n 362129227575, rev A93.0500, SMART Status: Healthy 384 Megabytes Installed Memory

Slot 'DIMM 1' has 128 MB
Slot 'DIMM 2' has 128 MB
Slot 'DIMM 3' has 128 MB
Local Drive Volumes

c: (FAT32 on drive 0) 40.01 GB 30.77 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Guest 12/24/2006 2:44:18 AM
Tyrell 3/7/2007 6:46:28 AM
Windows User 3/7/2007 6:28:55 PM (admin)
local system accounts
Administrator never (admin)
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account hp officejet 5500 series on USB001
hp officejet 5500 series fax on USB001

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller ATI 3D RAGE LT PRO [Display adapter]
Default Monitor (2x)
Sylvania F89 [Monitor] (17.4"vis, s/n KNAY4414056, October 1999)
Bus Adapters Multimedia
Promise Technology Inc. Ultra IDE Controller
VIA Rev 5 or later USB Universal Host Controller (2x) Game port for CH Products Gamecard 3
Communications Other Devices

Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)
primary Auto IP Address: 69.142.85.18 / 21
Gateway: 69.142.80.1
Dhcp Server: 68.87.64.16
Physical Address: 00:0C:41:22:36:B4

Networking Dns Servers: 68.87.64.146
68.87.75.194
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (2x)

bookworm · #9 03-07-2007, 08:15 PM

Quote:

Originally Posted by charissenicole

here is my system information

Operating System System Model
Windows XP Professional (build 2600) No details available
Processor a Main Circuit Board b
1000 megahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ASUSTeK Computer INC. REV 1.xx
Bus Clock: 100 megahertz
BIOS: Award Software, Inc. ASUS A7V-133 ACPI BIOS Revision 1007 10/03/2001
Drives Memory Modules c,d
40.01 Gigabytes Usable Hard Drive Capacity
30.77 Gigabytes Hard Drive Free Space

48X12X50 CD-RW [CD-ROM drive]
SONY CD-RW CRX230E [CD-ROM drive]
3.5" format removeable media [Floppy drive]

MAXTOR 6L040J2 [Hard drive] (40.03 GB) -- drive 0, s/n 362129227575, rev A93.0500, SMART Status: Healthy 384 Megabytes Installed Memory

Slot 'DIMM 1' has 128 MB
Slot 'DIMM 2' has 128 MB
Slot 'DIMM 3' has 128 MB
Local Drive Volumes

c: (FAT32 on drive 0) 40.01 GB 30.77 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Guest 12/24/2006 2:44:18 AM
Tyrell 3/7/2007 6:46:28 AM
Windows User 3/7/2007 6:28:55 PM (admin)
local system accounts
Administrator never (admin)
HelpAssistant never
SUPPORT_388945a0 never

Marks a disabled account; Marks a locked account hp officejet 5500 series on USB001
hp officejet 5500 series fax on USB001

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller ATI 3D RAGE LT PRO [Display adapter]
Default Monitor (2x)
Sylvania F89 [Monitor] (17.4"vis, s/n KNAY4414056, October 1999)
Bus Adapters Multimedia
Promise Technology Inc. Ultra IDE Controller
VIA Rev 5 or later USB Universal Host Controller (2x) Game port for CH Products Gamecard 3
Communications Other Devices

Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)
primary Auto IP Address: 69.142.85.18 / 21
Gateway: 69.142.80.1
Dhcp Server: 68.87.64.16
Physical Address: 00:0C:41:22:36:B4

Networking Dns Servers: 68.87.64.146
68.87.75.194
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (2x)

here's the link to your Asus A7V133 motherbord drivers http://support.asus.com.tw/download/...Language=en-us

audio is Via

SET A SYSTEM RESTORE POINT BEFORE INSTALLING JUST IN CASE

Hope this helps

batrico · #10 03-08-2007, 02:56 PM

HI i hope i can get some help here.I just reinstalled XP pro and everything installed fine except two things.The printer and the sound.I fixed the printer easy enough but the sound problem is giving me stress.

My sound card is a soundblaster live 5.1, In the device manager it says its an Audio Mutimedia Controller and the drivers are not installed.the original drivers on the cd wont install.Creative say this card is now obselete but i dont want to buy a new sound card yet as it was working fine when i had Xp Pro on before.My motherboard looks like it has integrated sound but i dont know how to use that instead.

I used Belarc to find out my sytem details heres is most of what it says:
Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
Hewlett-Packard
Enclosure Type: Desktop

Processor
2.27 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache

Main Circuit Board
Board: Lite-On Tech. 08FCh D01
Serial Number: 21811572208192
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 1.15 04/13/2005

Drives
80.02 Gigabytes Usable Hard Drive Capacity
75.81 Gigabytes Hard Drive Free Space

BENQ DVD DD DW1650 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-00JHC0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WCAM9P707057, rev 05.01C05, SMART Status: Healthy

Memory Modules
504 Megabytes Installed Memory
Slot 'DIMM1' has 512 MB

Local Drive Volumes
c: (NTFS on drive 0) 80.02 GB 75.81 GB free

Printers
HP DeskJet 840C/841C/842C/843C on LPT1:

Controllers
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]

Display
Intel(R) 82865G Graphics Controller [Display adapter]
PHILIPS 107E [Monitor] (15.7"vis, s/n BZ 022404, October 1999)

Bus Adapters
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD

Multimedia
Creative SBLive! Gameport
Multimedia Audio Controller

Communications
Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)

Other Devices

Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG 7.5.446 Version 7.5.446
Realtime File Scanning On

Thanks for any help that you can give me.

bookworm · #11 03-09-2007, 08:07 PM

Quote:

Originally Posted by batrico

HI i hope i can get some help here.I just reinstalled XP pro and everything installed fine except two things.The printer and the sound.I fixed the printer easy enough but the sound problem is giving me stress.

My sound card is a soundblaster live 5.1, In the device manager it says its an Audio Mutimedia Controller and the drivers are not installed.the original drivers on the cd wont install.Creative say this card is now obselete but i dont want to buy a new sound card yet as it was working fine when i had Xp Pro on before.My motherboard looks like it has integrated sound but i dont know how to use that instead.

I used Belarc to find out my sytem details heres is most of what it says:
Operating System
Windows XP Professional Service Pack 2 (build 2600)

System Model
Hewlett-Packard
Enclosure Type: Desktop

Processor
2.27 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache

Main Circuit Board
Board: Lite-On Tech. 08FCh D01
Serial Number: 21811572208192
Bus Clock: 133 megahertz
BIOS: American Megatrends Inc. 1.15 04/13/2005

Drives
80.02 Gigabytes Usable Hard Drive Capacity
75.81 Gigabytes Hard Drive Free Space

BENQ DVD DD DW1650 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-00JHC0 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WCAM9P707057, rev 05.01C05, SMART Status: Healthy

Memory Modules
504 Megabytes Installed Memory
Slot 'DIMM1' has 512 MB

Local Drive Volumes
c: (NTFS on drive 0) 80.02 GB 75.81 GB free

Printers
HP DeskJet 840C/841C/842C/843C on LPT1:

Controllers
Standard floppy disk controller
Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]

Display
Intel(R) 82865G Graphics Controller [Display adapter]
PHILIPS 107E [Monitor] (15.7"vis, s/n BZ 022404, October 1999)

Bus Adapters
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24D7
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD

Multimedia
Creative SBLive! Gameport
Multimedia Audio Controller

Communications
Linksys LNE100TX Fast Ethernet Adapter(LNE100TX v4)

Other Devices

Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Microsoft PS/2 Mouse
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG 7.5.446 Version 7.5.446
Realtime File Scanning On

Thanks for any help that you can give me.

Check this out
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

What model of HP comp do you have

Hope this helps

batrico · #12 03-09-2007, 09:31 PM

Quote:

Originally Posted by bookworm

Check this out
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

What model of HP comp do you have

Hope this helps

It just says Hp -its a pc

It says in Control Panel / Sound & Audio Devices / Properties / Sound Playback –NO Audio Device present.

My situation has updated

My multimedia has changed to
Creative SB Live! Series (WDM)
(ive trying different drivers)
It now says i dont have enough free resources as the reason it doesnt work.

bookworm · #13 03-09-2007, 09:45 PM

Quote:

Originally Posted by batrico

It just says Hp -its a pc

It says in Control Panel / Sound & Audio Devices / Properties / Sound Playback –NO Audio Device present.

My situation has updated

My multimedia has changed to
Creative SB Live! Series (WDM)
(ive trying different drivers)
It now says i dont have enough free resources as the reason it doesnt work.

You can try to install by going to Device Manager, right click the Creative - Update - and when the Harware Wizard launches ( say No not this time to going online for driver) and asks for an installation CD, put your SoundBlaster Cd in the drive, it should install from there

I'm not too sure on this, have a word with these guys http://72.29.80.128/Forum/

they know more about this than I do

Cheers

batrico · #14 03-16-2007, 04:30 PM

Update.

Thanks to Overclock on the tech forum you sent me too ive got the onboard sound working.Soundcard sill not working but ive given up on that for now.Im happy to hve sound from my motherboard.

bookworm · #15 03-17-2007, 07:27 PM

Quote:

Originally Posted by batrico

Update.

Thanks to Overclock on the tech forum you sent me too ive got the onboard sound working.Soundcard sill not working but ive given up on that for now.Im happy to hve sound from my motherboard.

Thanks for the feedback, knew the guys could help, happy listening