Scanner problem

[NYJIMN]

For a few years I have a HP scanjet 4750c/5500c.

I am having a problem with it.

This is the latest scan of a photo (the black rectangle is the photo, the stripes should be the white background).

http://i13.photobucket.com/albums/a2...tstar/scan.jpg

Is this a hardware or software problem ?

I also posted in software.

[Monty007]

Hi, that doesnt look to good! Try this link http://h10025.www1.hp.com/ewfrf/wc/p...ang=en&c c=us

I would try uninstalling it then updating the drivers but it may be terminal.