Not getting any sound !!!!!!!!!PLease help.

TMR 92 · #1 04-08-2007, 07:38 AM

My sound device is installed it only says high definition audio device so i dont know the make and model there is no yellow icon besides it either but i am still not getting audio. please help here is my laptop profile

Operating System System Model
Windows Vista Ultimate (build 6000) Acer, inc. Aspire 5600
System Serial Number: LXAB105144623030E82500
Enclosure Type: Other
Processor a Main Circuit Board b
1.60 gigahertz Intel Core Duo (2 installed)
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Acer, Inc. Bodensee2
Serial Number: LXAB105144623030E82500
Bus Clock: 133 megahertz
BIOS: Acer v0.3117 05/17/06
Drives Memory Modules c,d
74.78 Gigabytes Usable Hard Drive Capacity
52.47 Gigabytes Hard Drive Free Space

PHILIPS DVD-RAM SDVD8821 ATA Device [CD-ROM drive]

HTS541080G9AT00 [Hard drive] (80.03 GB) -- drive 0, s/n MPB4LAXKG46JBM, rev MB4OA60A, SMART Status: Healthy 502 Megabytes Installed Memory

Slot 'M1' has 512 MB
Slot 'M2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 21.46 GB 9.34 GB free
d: (FAT32 on drive 0) 37.12 GB 27.06 GB free
e: (NTFS on drive 0) 16.20 GB 16.07 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Johnyy 4/8/2007 3:02:36 PM (admin)
local system accounts
Administrator 11/2/2006 6:02:01 AM (admin)
Guest never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Microsoft Shared Fax Driver on SHRFAX:
Microsoft XPS Document Writer on XPSPort:
Controllers Display
ATA Channel 0 [Controller]
ATA Channel 1 [Controller]
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF Mobile Intel(R) 945GM Express Chipset Controller 0 (Microsoft Corporation - WDDM) [Display adapter]
Mobile Intel(R) 945GM Express Chipset Controller 1 (Microsoft Corporation - WDDM) [Display adapter]
Generic PnP Monitor (15.4"vis)
Bus Adapters Multimedia
Texas Instruments PCI-8x12/7x12/6x12 CardBus Controller
Microsoft iSCSI Initiator
Intel(R) 82801GB USB Universal Host Controller - 27C8
Intel(R) 82801GB USB Universal Host Controller - 27C9
Intel(R) 82801GB USB Universal Host Controller - 27CA
Intel(R) 82801GB USB Universal Host Controller - 27CB
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC High Definition Audio Device
Communications Other Devices
Agere Systems HDA Modem

Intel(R) PRO/Wireless 3945ABG Network Connection
Auto IP Address: 192.168.1.4 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: hj:hj:

:

:26:6D
isatap.{8A61BC66-ghghg-466C-A9E6-253CD19DDC1D}
isatap.{EC9A5043-jhhjhj-40D5-BBB8-CB2ED73D1563}
Realtek RTL8139/810x Family Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:16:36:56:4A:6E
Teredo Tunneling Pseudo-Interface

Networking Dns Server: 192.168.1.1
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Acer OrbiCam
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
SDA Standard Compliant SD Host Controller
USB Root Hub (5x)
Generic volume shadow copy

bookworm · #2 04-09-2007, 10:55 PM

Quote:

Originally Posted by TMR 92

My sound device is installed it only says high definition audio device so i dont know the make and model there is no yellow icon besides it either but i am still not getting audio. please help here is my laptop profile

Operating System System Model
Windows Vista Ultimate (build 6000) Acer, inc. Aspire 5600
System Serial Number: LXAB105144623030E82500
Enclosure Type: Other
Processor a Main Circuit Board b
1.60 gigahertz Intel Core Duo (2 installed)
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: Acer, Inc. Bodensee2
Serial Number: LXAB105144623030E82500
Bus Clock: 133 megahertz
BIOS: Acer v0.3117 05/17/06
Drives Memory Modules c,d
74.78 Gigabytes Usable Hard Drive Capacity
52.47 Gigabytes Hard Drive Free Space

PHILIPS DVD-RAM SDVD8821 ATA Device [CD-ROM drive]

HTS541080G9AT00 [Hard drive] (80.03 GB) -- drive 0, s/n MPB4LAXKG46JBM, rev MB4OA60A, SMART Status: Healthy 502 Megabytes Installed Memory

Slot 'M1' has 512 MB
Slot 'M2' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 21.46 GB 9.34 GB free
d: (FAT32 on drive 0) 37.12 GB 27.06 GB free
e: (NTFS on drive 0) 16.20 GB 16.07 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Johnyy 4/8/2007 3:02:36 PM (admin)
local system accounts
Administrator 11/2/2006 6:02:01 AM (admin)
Guest never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Microsoft Shared Fax Driver on SHRFAX:
Microsoft XPS Document Writer on XPSPort:
Controllers Display
ATA Channel 0 [Controller]
ATA Channel 1 [Controller]
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF Mobile Intel(R) 945GM Express Chipset Controller 0 (Microsoft Corporation - WDDM) [Display adapter]
Mobile Intel(R) 945GM Express Chipset Controller 1 (Microsoft Corporation - WDDM) [Display adapter]
Generic PnP Monitor (15.4"vis)
Bus Adapters Multimedia
Texas Instruments PCI-8x12/7x12/6x12 CardBus Controller
Microsoft iSCSI Initiator
Intel(R) 82801GB USB Universal Host Controller - 27C8
Intel(R) 82801GB USB Universal Host Controller - 27C9
Intel(R) 82801GB USB Universal Host Controller - 27CA
Intel(R) 82801GB USB Universal Host Controller - 27CB
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC High Definition Audio Device
Communications Other Devices
Agere Systems HDA Modem

Intel(R) PRO/Wireless 3945ABG Network Connection
Auto IP Address: 192.168.1.4 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: hj:hj:

:

:26:6D
isatap.{8A61BC66-ghghg-466C-A9E6-253CD19DDC1D}
isatap.{EC9A5043-jhhjhj-40D5-BBB8-CB2ED73D1563}
Realtek RTL8139/810x Family Fast Ethernet NIC
Dhcp Server: none responded
Physical Address: 00:16:36:56:4A:6E
Teredo Tunneling Pseudo-Interface

Networking Dns Server: 192.168.1.1
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Acer OrbiCam
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
SDA Standard Compliant SD Host Controller
USB Root Hub (5x)
Generic volume shadow copy

This is the link to your Acer drivers http://support.acer-euro.com/drivers...k/as_5600.html

audio is Realtek High Definition

but check this out
Go to Control Panel / Sound & Audio Devices / Properties / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.

Hope this helps

robercik1316 · #3 01-13-2009, 03:58 AM

Hello,I'v got a problem with my notebook.I cannot install audio driver.
It says that the multimedia audio controller's drivers are not installed.
Im running Windows XP home SP 2 I have Intel(R)Celeron(R)M processor 1.50GHz,248 MB of RAM.It's Gateway MX6121.
The error message given is:
The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver.
And when i click reinstall driver it says that it cannot find the available driver.
I've downloaded driver from Gateway site but it still does not work.I have no idea to fix it.
Please, somebody help me.

bookworm · #4 01-14-2009, 03:31 PM

Quote:

Originally Posted by robercik1316

Hello,I'v got a problem with my notebook.I cannot install audio driver.
It says that the multimedia audio controller's drivers are not installed.
Im running Windows XP home SP 2 I have Intel(R)Celeron(R)M processor 1.50GHz,248 MB of RAM.It's Gateway MX6121.
The error message given is:
The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver.
And when i click reinstall driver it says that it cannot find the available driver.
I've downloaded driver from Gateway site but it still does not work.I have no idea to fix it.
Please, somebody help me.

try installing this way, use the If No Setup File method

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver, the stored driver files are here C:\Cabs\Conexant_Audio_6.14.10.0565
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

ReRun · #5 01-15-2009, 04:18 AM

Just a thought.

On some of the newer systems the drivers for sound require directX 9 before the driver will install and it usually doesnt tell you thats the issue.

robercik1316 · #6 01-24-2009, 11:54 AM

Quote:

Originally Posted by bookworm

try installing this way, use the If No Setup File method

If no Setup file

1. Expand "Sound, video and game controllers"
2. Right-click the the yellow flagged device ( or audio device Realtek, Soundmax C-Media etc ) and choose Update Driver
3. In Windows XP SP2, the Update Wizard will prompt to connect to the Windows Update
4. Select "No, not this time" and click Next
5. Select "Install from a list or specific location (Advanced)" and click Next.
6. Select "Search for the best driver in theses locations" and check "Include this location in the search"
7. Click Browse and select the location of downloaded driver, the stored driver files are here C:\Cabs\Conexant_Audio_6.14.10.0565
8. Click OK and click Next
9. Wait while the Wizard installs the software
10. Click Finish.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

Thank you for help.After installing Realtek C'97 the yellow flag disappeared.
On audio device Realtek was the yellow flag.I updated it and everything was ok!
As for point 7 I tried to do it but it did not help me.Anyway thank you for help.