No Sound - Multimedia Audio Controller Problem

[Bill999]

Have no sound. Device manager shows Multimedia
Audio Controller not configured correctly. When attempt to reinstall drivers cannot find.

Belarc Advisor Analysis follows:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Dell Computer Corporation OptiPlex GX260
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corporation OptiPlex GX260
Bus Clock: 400 megahertz
BIOS: Dell Computer Corporation A02 07/25/2002
Drives Memory Modules c,d
79.96 Gigabytes Usable Hard Drive Capacity
70.17 Gigabytes Hard Drive Free Space

IOMEGA CDRW55292EXT3-B USB Device [CD-ROM drive]
Lite-On LTN486S 48x Max [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-75CAA0 [Hard drive] (80.00 GB) -- drive 0, s/n WD-WMA8E3924265, rev 16.06V16, SMART Status: Healthy 254 Megabytes Installed Memory

Slot 'DIMM_A' has 128 MB
Slot 'DIMM_B' has 128 MB
Local Drive Volumes

c: (NTFS on drive 0) 79.96 GB 70.17 GB free

Users (mouse over user name for details) Printers


Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL M782 [Monitor] (15.7"vis, s/n 8G15728UBC3M, August 2002)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

[bookworm]

Originally Posted by Bill999

Have no sound. Device manager shows Multimedia
Audio Controller not configured correctly. When attempt to reinstall drivers cannot find.

Belarc Advisor Analysis follows:

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600)
Dell Computer Corporation OptiPlex GX260
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corporation OptiPlex GX260
Bus Clock: 400 megahertz
BIOS: Dell Computer Corporation A02 07/25/2002
Drives Memory Modules c,d
79.96 Gigabytes Usable Hard Drive Capacity
70.17 Gigabytes Hard Drive Free Space

IOMEGA CDRW55292EXT3-B USB Device [CD-ROM drive]
Lite-On LTN486S 48x Max [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD800BB-75CAA0 [Hard drive] (80.00 GB) -- drive 0, s/n WD-WMA8E3924265, rev 16.06V16, SMART Status: Healthy 254 Megabytes Installed Memory

Slot 'DIMM_A' has 128 MB
Slot 'DIMM_B' has 128 MB
Local Drive Volumes

c: (NTFS on drive 0) 79.96 GB 70.17 GB free

Users (mouse over user name for details) Printers


Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
DELL M782 [Monitor] (15.7"vis, s/n 8G15728UBC3M, August 2002)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices

This is your audio driver from Dell http://support.euro.dell.com/support...3&fileid=67126

Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a restore point and follow instructions

[datsnowboy]

I have no audio and I have a ? for my multimedia audio controller with a ! over it. Can't be installed/cant find drivers. I have uninstalled it and it still has the same problem. here is my info for my comp.

Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) TOSHIBA Satellite M45 PSM40U-073001
System Serial Number: 65059511Q
Enclosure Type: Portable
Processor a Main Circuit Board b
1.87 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache Board: TOSHIBA Portable PC Version A0
Bus Clock: 133 megahertz
BIOS: TOSHIBA Version 1.60 05/27/2005
Drives Memory Modules c,d
99.81 Gigabytes Usable Hard Drive Capacity
79.89 Gigabytes Hard Drive Free Space

MATSHITA DVD-RAM UJ-831S [CD-ROM drive]

TOSHIBA MK1032GAX [Hard drive] (100.03 GB) -- drive 0, s/n 55376008T, rev AB211A, SMART Status: Healthy 1016 Megabytes Installed Memory

Slot 'DRAM Slot 0' has 512 MB
Slot 'DRAM Slot 1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 99.81 GB 79.89 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
office depot 9/12/2007 4:16:11 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Canon iP90 on USB001
Canon MP600 Printer on USB003,USB002
Canon MP600 Printer on USB003
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft Shared Fax Driver on SHRFAX:

Controllers Display
Intel(R) 82801FBM Ultra ATA Storage Controllers - 2653
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family [Display adapter] (2x)
CPT [Monitor] (June 2005) (2x)
Default Monitor (2x)
Generic Television [Monitor] (2x)
Bus Adapters Multimedia
Texas Instruments PCIxx21/x515 Cardbus Controller
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C None detected
Communications Other Devices
TOSHIBA Software Modem


1394 Net Adapter
Intel(R) PRO/Wireless 2200BG Network Connection
Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller

[Bill999]

Barbara, thank you!

[scrounger03]

Hi

I have an Emachines E3021 and i am unable to locate the multimedia audio controller.

the belarc advisor has listed the following information for the motherboard

Board: Gateway 6100K8MB
Serial Number: UY1P60704492
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 01/21/2006

can you help locating the driver

many thanks