The story begins like this... the other day I wanted to burn a dvd which I have done numerous times before on this machine with the same verbatim DVD+R discs but for some odd reason the program I use to burn keeps telling me to insert some blank media into my burner (phillips dvd8801) so I tried other discs, same problem kept coming up. I then noticed the drive name would change from DVD-RW Drive G: to CD Drive G: after inserting one of my blank dvd+r discs. Also a windows box pops up asking me if I want to burn a cd in windows media player and several other options, strange.
So I went online and searched till my eyes hurt. I found there were many other people with almost the exact same problem and it seemed to arise after windows does an automatic update. So I did a system restore to about 4 months ago, and I still had the same problem. I rolled back drivers, I re-installed drivers, I updated drivers, same damn problem.
I then decided to reformat using symantec ghost which is built into my computer, and because it's built into my computer I do not have an operating system disc. But after reformatting I still had the same problem! And now I discover problem number 2. I have no sound. So I re-install my soundcard drivers, update those, and it says everything is working correctly but I have no sound. I then let windows automatic update install a bunch of crap, still nothin. So I plugged my speakers into the built in speaker jack on the motherboard, and there is no sound coming from there either! I'm about to go crazy this computer is only a year and 5 months old. My packing slip that came with my computer from dell says I have a 2 year limited warranty, yet when I go on their website and enter the service tag it says my warranty has expired...
Now for the details of my computer:
Operating System-
Windows XP Media Center Edition Service Pack 2 (build 2600)
Processor-
2.80 gigahertz Intel Pentium D
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache
Drives-
244.96 Gigabytes Usable Hard Drive Capacity
159.77 Gigabytes Hard Drive Free Space
PHILIPS DVD+-RW DVD8801 [CD-ROM drive]
SONY DVD-ROM DDU1615 [CD-ROM drive]
ST3250824AS [Hard drive] (250.00 GB) -- drive 0
Controllers-
Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
Intel(R) 82801GR/GH SATA AHCI Controller
Primary IDE Channel [Controller]
Display-
NVIDIA GeForce 7300 LE [Display adapter]
DELL 1907FP [Monitor] (19.1"vis, s/n 6418063A1DEL, March 2006)
Bus Adapters-
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Multimedia-
Creative SB X-Fi
SigmaTel High Definition Audio CODEC
Unimodem Half-Duplex Audio Device
Missing Microsoft Security Hotfixes-
All required security hotfixes (using the 10/09/2007 Microsoft Security Bulletin Summary) have been installed.
Please help! Let me know if I need to add any more information about my computer to help come up with a solution.