CD/DVD drive dosnt read

[madmanmark82]

hello
i got my computer about 2 months ago and my cd/dvd drive has worked for way less then half of that. i put a cd in to drive and nothing happens no errors or anything put up on my screen i went to device manager and it could find the drive and said nothing was wrong with it. this is a on and off thing that is on most of the time (so cd drive dont work most of the time) so i put the cd in again and it still dosent work. I thought why should i have to figure it out when its coverd by warrenty so i took it aback and they said theres nothing wrong with it. i have taken it back 2 times and they wont fix it as theres "nothing wrong with it". so if u have any ideas what could be wrong with it please help me. thanks alot

[Kevin_gibson]

Right then, open up My Computer, and check out your CD ROM drive Icon, put in a CD and does your Icon change? or do you get a quick egg timer?

If no.. Right click on the drive and click on "Explore" See if anything appears.

If no, then have you got a Windows XP/ Vista/ Linux or other bootable CD?

If you have none, have you got a Norton Anti Virus CD (This is bootable)

If you have any of the above, try and boot from your CDROM drive, and if it "does" hopefully boot up off of it, then you know it's a Windows problem (Depending obviously on your OS)

If it doesn't boot, then you could have a drive issue or a motherboard / IDE Controller problem.

Reply please with any info that could help you out further.