"No Audio/Playback Device"
06-12-2008, 04:59 PM
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"No Audio/Playback Device"
Is it just me, or are a bunch of people having this problem? Well, I haven't found a solution yet that works--
Okay, recently rebooted my computer, and went through the whole Windows Updates. Thing is, my sound doesn't worn now.
I tried uninstalling it and reinstalling it, rolling it back(No previous files to roll back to), I tried updating, I tried different media devices. Nothing works.
Right now, I'm running on Windows XP. I have no idea what my sound card is (I think Intel..?), but my sound device is Realtek AC'97.
Whenever I go to my Control Panel -> Sounds and Audio Devices Properties, it shows 'No Playback Devices' for Sound Playback, and under Volume, It says there is no audio device. Help...?
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06-12-2008, 08:01 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,741
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Quote:
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Originally Posted by Feyona
Is it just me, or are a bunch of people having this problem? Well, I haven't found a solution yet that works--
Okay, recently rebooted my computer, and went through the whole Windows Updates. Thing is, my sound doesn't worn now.
I tried uninstalling it and reinstalling it, rolling it back(No previous files to roll back to), I tried updating, I tried different media devices. Nothing works.
Right now, I'm running on Windows XP. I have no idea what my sound card is (I think Intel..?), but my sound device is Realtek AC'97.
Whenever I go to my Control Panel -> Sounds and Audio Devices Properties, it shows 'No Playback Devices' for Sound Playback, and under Volume, It says there is no audio device. Help...?
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are you sure it is realtek Get Belarc, copy and paste the report, omit the Software section, it gives Product Codes for your OS and the Windows Critical Updates.
http://www.belarc.com/free_download.html
have you installed the realtek driver http://www.realtek.com.tw/downloads/...&GetDown=false
Tick I accept the above – wait till site resets then click Next
Download the (Executable file) save to desktop, double click downloaded file on desktop to install
The site is slow
Set a System Restore Point before installing drivers just in case
Start / All Programs / Accessories / System Tools / System Restore / select Create a
Restore point and follow instructions
__________________
Hope this helps 
Barbara MCP
Friends are
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for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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06-12-2008, 08:17 PM
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Registered User
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Join Date: Jun 2008
Posts: 8
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Yes, I've installed the realtek driver, but that didn't work either. Here's the report-- I hope I ommited the right thing? I'm not very hardware-savvy...
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) HP Pavilion 061 PJ562AA-ABA a705w 0n41211RE101GIOVA00
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.93 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD Gamila/Giovani/Neon series 030
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 3.15 08/05/2004
Drives Memory Modules c,d
40.00 Gigabytes Usable Hard Drive Capacity
12.01 Gigabytes Hard Drive Free Space
LITE-ON COMBO SOHC-4832K [CD-ROM drive]
SAMSUNG CDRW/DVD SM-332B [CD-ROM drive]
Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST340015A [Hard drive] (40.02 GB) -- drive 0, s/n 5LAGNHGX, rev 3.15, SMART Status: Healthy 248 Megabytes Installed Memory
Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 34.01 GB 11.11 GB free
d: (FAT32 on drive 0) 5.99 GB 906 MB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
HP_Owner 6/12/2008 4:47:44 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never
Marks a disabled account; Marks a locked account Lexmark X1100 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft Shared Fax Driver on SHRFAX:
Controllers Display
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
PTW 15.7 [Monitor] (15.7"vis, March 2004)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Realtek AC'97 Audio
Communications Other Devices
Agere Systems PCI Soft Modem
Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 192.168.2.100 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:11:09:75:90:CE
Networking Dns Server: 192.168.1.254
Lexmark X1100 Series
HP PS2 Keyboard (2K - 3)
PS/2 Compatible Mouse
Generic USB Hub
USB Mass Storage Device
USB Printing Support
USB Root Hub (4x)
Virus Protection [Back to Top]
Norton AntiVirus Version 10.00
Virus Definitions Version 6/25/2004 Rev 19
Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 06/10/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q928365 - Critical (details...)
Q931906 - Critical (details...)
Installed Microsoft Hotfixes [Back to Top]
.NETFramework
1.1
S867460 on 5/28/2008 (details...)
M928366 on 5/29/2008 (details...)
MSXML4SP2
KB936181 on 5/28/2008 (details...)
Step By Step Interactive Training
SP2
KB923723 on 5/28/2008 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 5/28/2008 (details...)
Windows Media Player 9
KB936782_WMP9 (details...)
SP2
KB936782_WMP9 on 5/28/2008 (details...)
Windows Media Player
SP0
KB911564 on 5/28/2008 (details...)
Windows XP OOB
SP10
KB835221WXP on 8/11/2004 (details...)
Windows XP
KB941569 (details...)
SP0
KB938127-IE7 on 5/29/2008 (details...)
KB941569 on 5/28/2008 (details...)
KB944533-IE7 on 5/28/2008 (details...)
KB947864-IE7 on 5/28/2008 (details...)
KB950759-IE7 on 6/11/2008 (details...)
SP3
KB873339 on 5/28/2008 (details...)
KB883667 on 5/28/2008 (details...)
KB885835 on 5/28/2008 (details...)
KB885836 on 5/28/2008 (details...)
KB886185 on 5/28/2008 (details...)
KB887472 on 5/28/2008 (details...)
KB888111WXPSP2 on 6/1/2008 (details...)
KB888302 on 5/28/2008 (details...)
KB890046 on 5/28/2008 (details...)
KB890859 on 5/28/2008 (details...)
KB891781 on 5/28/2008 (details...)
KB893756 on 5/28/2008 (details...)
KB893803V2 on 5/28/2008 (details...)
KB894391 on 5/28/2008 (details...)
KB896358 on 5/28/2008 (details...)
KB896423 on 5/28/2008 (details...)
KB896428 on 5/28/2008 (details...)
KB898461 on 5/28/2008 (details...)
KB899587 on 5/28/2008 (details...)
KB899591 on 5/28/2008 (details...)
KB900725 on 5/28/2008 (details...)
KB901017 on 5/28/2008 (details...)
KB901214 on 5/28/2008 (details...)
KB902400 on 5/28/2008 (details...)
KB904942 on 5/28/2008 (details...)
KB905414 on 5/28/2008 (details...)
KB905749 on 5/28/2008 (details...)
KB908519 on 5/28/2008 (details...)
KB908531 on 5/28/2008 (details...)
KB910437 on 5/28/2008 (details...)
KB911280 on 5/28/2008 (details...)
KB911562 on 5/28/2008 (details...)
KB911927 on 5/28/2008 (details...)
KB913580 on 5/28/2008 (details...)
KB914388 on 5/28/2008 (details...)
KB914389 on 5/28/2008 (details...)
KB915865 on 5/28/2008 (details...)
Windows XP
SP3 (continued)
KB916595 on 5/28/2008 (details...)
KB918118 on 5/28/2008 (details...)
KB918439 on 5/28/2008 (details...)
KB919007 on 5/28/2008 (details...)
KB920213 on 5/28/2008 (details...)
KB920670 on 5/28/2008 (details...)
KB920683 on 5/28/2008 (details...)
KB920685 on 5/28/2008 (details...)
KB922582 on 5/28/2008 (details...)
KB922819 on 5/28/2008 (details...)
KB923191 on 5/28/2008 (details...)
KB923414 on 5/28/2008 (details...)
KB923980 on 5/28/2008 (details...)
KB924270 on 5/28/2008 (details...)
KB924496 on 5/28/2008 (details...)
KB924667 on 5/28/2008 (details...)
KB925902 on 5/28/2008 (details...)
KB926255 on 5/28/2008 (details...)
KB926436 on 5/28/2008 (details...)
KB927779 on 5/28/2008 (details...)
KB927802 on 5/28/2008 (details...)
KB927891 on 5/28/2008 (details...)
KB928255 on 5/28/2008 (details...)
KB928843 on 5/28/2008 (details...)
KB929123 on 5/28/2008 (details...)
KB930178 on 5/28/2008 (details...)
KB930916 on 5/28/2008 (details...)
KB931261 on 5/28/2008 (details...)
KB931784 on 5/28/2008 (details...)
KB932168 on 5/28/2008 (details...)
KB932823-V3 on 5/29/2008 (details...)
KB933729 on 5/28/2008 (details...)
KB935448 on 6/2/2008 (details...)
KB935839 on 5/28/2008 (details...)
KB935840 on 5/28/2008 (details...)
KB936021 on 5/28/2008 (details...)
KB936357 on 5/28/2008 (details...)
KB938127 on 5/28/2008 (details...)
KB938828 on 5/28/2008 (details...)
KB941202 on 5/28/2008 (details...)
KB941568 on 5/28/2008 (details...)
KB941644 on 5/28/2008 (details...)
KB941693 on 5/28/2008 (details...)
KB943055 on 5/28/2008 (details...)
KB943460 on 5/28/2008 (details...)
KB943485 on 5/28/2008 (details...)
KB944338 on 5/28/2008 (details...)
KB944653 on 5/28/2008 (details...)
KB945553 on 5/28/2008 (details...)
KB946026 on 5/28/2008 (details...)
KB947864 on 5/28/2008 (details...)
KB948590 on 5/28/2008 (details...)
KB948881 on 5/28/2008 (details...)
KB950749 on 5/28/2008 (details...)
SP4
KB942763 on 5/28/2008 (details...)
KB950760 on 6/11/2008 (details...)
KB950762 on 6/11/2008 (details...)
KB951376 on 6/11/2008 (details...)
KB951698 on 6/11/2008 (details...)
Windows
SP1
IDNMITIGATIONAPIS on 5/28/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
NLSDOWNLEVELMAPPING on 5/28/2008 (Microsoft National Language Support Downlevel APIs)
Last edited by Feyona : 06-12-2008 at 08:23 PM.
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06-12-2008, 09:10 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,741
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[quote=Feyona]Yes, I've installed the realtek driver, but that didn't work either. Here's the report-- I hope I ommited the right thing? I'm not very hardware-savvy...
Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) HP Pavilion 061 PJ562AA-ABA a705w 0n41211RE101GIOVA00
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.93 gigahertz Intel Celeron
16 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD Gamila/Giovani/Neon series 030
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 3.15 08/05/2004
Drives Memory Modules c,d
40.00 Gigabytes Usable Hard Drive Capacity
12.01 Gigabytes Hard Drive Free Space
LITE-ON COMBO SOHC-4832K [CD-ROM drive]
SAMSUNG CDRW/DVD SM-332B [CD-ROM drive]
Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST340015A [Hard drive] (40.02 GB) -- drive 0, s/n 5LAGNHGX, rev 3.15, SMART Status: Healthy 248 Megabytes Installed Memory
Slot 'A0' has 256 MB
Slot 'A1' is Empty
Local Drive Volumes
c: (NTFS on drive 0) 34.01 GB 11.11 GB free
d: (FAT32 on drive 0) 5.99 GB 906 MB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
HP_Owner 6/12/2008 4:47:44 PM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest never
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never
Marks a disabled account; Marks a locked account Lexmark X1100 Series on USB001
Microsoft Office Document Image Writer Driver on Microsoft Document Imaging Writer Port:
Microsoft Shared Fax Driver on SHRFAX:
Controllers Display
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
PTW 15.7 [Monitor] (15.7"vis, March 2004)
Bus Adapters Multimedia
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Realtek AC'97 Audio
Communications Other Devices
Agere Systems PCI Soft Modem
Realtek RTL8139/810x Family Fast Ethernet NIC
check this to see if Realtek is default audio
Go to Control Panel / Sound & Audio Devices / Audio tab / Sound Playback – click on down arrow and check that the correct audio is selected. Typically the problem will be something “modem line 0 playback” has been substituted for the correct audio device.
Also this
Start / Control Panel / Administrative Tools / Component Services / a separate window will open – in left pane click Services(Local) / Scroll down to Windows Audio service / if the service is Disabled or Manual right click > select Properties > under Startup Type change to Automatic > click Apply > click Start > Reboot.
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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06-12-2008, 09:18 PM
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Registered User
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Join Date: Jun 2008
Posts: 8
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On my Audio Tab, the 'Sound Playback' options have been greyed out-- I can't select anything, because it says there are 'No Playback Devices' in the Default device option.
And my windows Audio Service was already on Automatic, so neither of those worked. Is there anything else I can do?
Everything EXCEPT the Audio/Playback Device has a default, but those are 'greyed out'.
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06-13-2008, 02:38 PM
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Registered User
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Join Date: Jun 2008
Posts: 8
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Hey, I was looking through that Administrative Tools part, and while the Windows Audio Service was set to 'Automatic', the Universal Plug and Play Device Host was set on 'Manual'. Should that be on Automatic, too?
Also, I was digging around through some files, and I went to
Control Panel -> Sounds and Audio Devices -> Hardware -> Realtek AC'97-> Driver -> Driver Details
The options of SOUNDMAN.EXE, ALSNDMGR, and a few others did not have the normal small box with a green check beside it. It said it was 'Not digitally signed'....could these be the problems I'm having with the actual sound?
Last edited by Feyona : 06-13-2008 at 02:46 PM.
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06-14-2008, 07:12 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,741
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Quote:
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Originally Posted by Feyona
Hey, I was looking through that Administrative Tools part, and while the Windows Audio Service was set to 'Automatic', the Universal Plug and Play Device Host was set on 'Manual'. Should that be on Automatic, too?
Also, I was digging around through some files, and I went to
Control Panel -> Sounds and Audio Devices -> Hardware -> Realtek AC'97-> Driver -> Driver Details
The options of SOUNDMAN.EXE, ALSNDMGR, and a few others did not have the normal small box with a green check beside it. It said it was 'Not digitally signed'....could these be the problems I'm having with the actual sound?
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go here to HP and check the BIOS to see if audio [Enabled] make a note of the settings before you change anything, look at Step 7
http://h10025.www1.hp.com/ewfrf/wc/d...cname=bph07154
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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06-16-2008, 01:46 PM
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Registered User
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Join Date: Jun 2008
Posts: 8
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I've already gone through all of the audio step by steps on more than one 'problem shooting' page for the HP website, and none of those worked as well.
I've also contacted their customer service twice, nothing they tried to do worked.
Dx HP=Horrible customer service.
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06-17-2008, 11:12 AM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,741
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Quote:
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Originally Posted by Feyona
I've already gone through all of the audio step by steps on more than one 'problem shooting' page for the HP website, and none of those worked as well.
I've also contacted their customer service twice, nothing they tried to do worked.
Dx HP=Horrible customer service.
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go here to Intel install No:7 - INF update - then restart your comp - install audio driver again
http://downloadcenter.intel.com/filt...4&submit=Go%21
Set a System Restore Point before installing drivers just in case
Start/ All Programs / Accessories / System Tools / System Restore / select Create a
Restore point and follow instructions
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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06-17-2008, 05:38 PM
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Registered User
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Join Date: Jun 2008
Posts: 8
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That didn't work either...
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06-19-2008, 03:51 PM
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Sound Queen
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Join Date: Sep 2002
Location: Lancashire England
Posts: 9,741
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Quote:
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Originally Posted by Feyona
That didn't work either...
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Try a System File Check go to Run – type “sfc /scannow” (without the quotes and note space after sfc) have Win disc available in case sfc needs to replace or repair any files. The program runs with no alerts and then closes.
__________________
Hope this helps
Barbara MCP
Friends are
Gods apology
for relations.
It's not what you know, it's who you know ( especially the members of the Software Tips&Tricks Forum )
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