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Multimedia audio controller problem....No idea what i'm doing wrong
A guy I used to date built a computer for me. It works really well, except for one major thing. There's no sound. There's a "no sound device" message and sometimes a "no audio device" message. When I go to the device manager, there's a big yellow question mark next to "Other devices" and "multimedia audio controller".
I used the Belarc Advisor to try to figure out what is wrong, but quite honestly, it is all Greek to me. Please help me fix this issue!
Here's what the Belarc Advisor had to say:
Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) ECS nForce3-A
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.60 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache Board: ECS nForce3-A
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 04/18/2005
Drives Memory Modules c,d
160.03 Gigabytes Usable Hard Drive Capacity
149.88 Gigabytes Hard Drive Free Space
_NEC DVD_RW ND-3550A [CD-ROM drive]
ATAPI CDRW 52X32 [CD-ROM drive]
ST3160827AS [Hard drive] (160.04 GB) -- drive 0, s/n 4MT13TFG, rev 3.42, SMART Status: Healthy 512 Megabytes Installed Memory
Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes
c: (NTFS on drive 0) 160.03 GB 149.88 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 2/7/2009 2:34:39 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never
DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
None detected
Controllers Display
Standard floppy disk controller
NVIDIA nForce3 250 Parallel ATA Controller (v2.6)
NVIDIA nForce3 250 Serial ATA Controller (v2.6) RADEON 9200 PRO Family (Microsoft Corporation) [Display adapter]
RADEON 9200 PRO SEC Family (Microsoft Corporation) [Display adapter]
ATE ITOR [Monitor] (18.2"vis, May 2001)
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) None detected
Communications Other Devices
Motorola SURFboard USB Gateway
primary Auto IP Address: 192.168.0.10 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:21:43:10:4E:18
NETGEAR WG311v3 802.11g Wireless PCI Adapter
Dhcp Server: 192.168.0.1
Physical Address: 00:18:4D:70:85:09
NVIDIA nForce Networking Controller
Auto IP Address: 192.168.0.11 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:14:2A:12:8F:FD
Networking Dns Servers: 24.93.41.127
24.93.41.128
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
NVIDIA Network Bus Enumerator
USB Root Hub (3x)
Virus Protection [Back to Top]
AVG Anti-Virus Free Version 8.0
Realtime File Scanning On
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 01/13/2009 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
KB952069_WM9 - Important (details...)
KB952069_WM9 - Important (details...)
Q928365 - Critical (details...)
Q954459 - Important (details...)
Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
no verification data SP3 (SP3)
WGA
SP0
passed verification KB892130 on 1/5/2009 (details...)
Windows Media Player
no verification data KB952069_WM9 (details...)
SP0
passed verification KB952069_WM9 on 2/7/2009 (details...)
Windows XP
SP2
no verification data KB811113[SP] on 1/5/2009 (details...)
SP3
no verification data KB936929[SP] on 2/7/2009 (details...)
SP4
no verification data KB938464 on 2/7/2009 (details...)
passed verification KB946648 on 2/7/2009 (details...)
passed verification KB950762 on 2/7/2009 (details...)
passed verification KB950974 on 2/7/2009 (details...)
passed verification KB951066 on 2/7/2009 (details...)
passed verification KB951376-V2 on 2/7/2009 (details...)
passed verification KB951698 on 2/7/2009 (details...)
Windows XP
SP4 (continued)
passed verification KB951748 on 2/7/2009 (details...)
passed verification KB952287 on 2/7/2009 (details...)
passed verification KB952954 on 2/7/2009 (details...)
passed verification KB954211 on 2/7/2009 (details...)
passed verification KB954600 on 2/7/2009 (details...)
passed verification KB955069 on 2/7/2009 (details...)
passed verification KB955839 on 2/7/2009 (details...)
no verification data KB956391 on 2/7/2009 (details...)
passed verification KB956802 on 2/7/2009 (details...)
passed verification KB956803 on 2/7/2009 (details...)
passed verification KB956841 on 2/7/2009 (details...)
passed verification KB957097 on 2/7/2009 (details...)
passed verification KB958215 on 2/7/2009 (details...)
passed verification KB958644 on 2/7/2009 (details...)
passed verification KB958687 on 2/7/2009 (details...)
passed verification KB960714 on 2/7/2009 (details...)
Click here to see all available Microsoft security hotfixes for this computer.
[installed security hotfix] Marks a security hotfix (using the 01/13/2009 Microsoft Security Bulletin Summary)
[failing installed security hotfix] Marks a security hotFix that fails verification (a security vulnerability)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification
Click here for Belarc's System Management products, for large and small companies.
Software Licenses [Back to Top]
Belarc - Advisor 65f8c7eb
Microsoft - Internet Explorer 55274-640-0039826-23279 (Key: VH9YY-RWMYC-G2GJB-XDMDC-C84F6)
Microsoft - WebFldrs XP 12345-111-1111111-48491
Microsoft - Windows XP Professional 55274-640-0039826-23279 (Key: VH9YY-RWMYC-G2GJB-XDMDC-C84F6)
Software Versions (mouse over * for details, click * for location) [Back to Top]
Apache HTTP Server Version 2.0.52 *
app_filter Module Version 1, 0, 1, 0 *
AVG Internet Security Version 8.0.0.223 *
Belarc, Inc. - Advisor Version 7.2x *
Cinematronics - 3D Pinball Version 5.1.2600.5512 *
Electronic Arts - EasyInfo 2 Version 2,0,2,5 *
Electronic Arts Inc. - EA Uninstall Version 1.1.0.307 *
Electronic Arts, Inc. - EReg Version 1, 0, 0, 58 *
Maxis, a division of Electronic Arts Inc. - The Sims 2 Body Shop Package Installer Version 1.0.0.932 *
Maxis, a division of Electronic Arts Inc. - The Sims 2 Body Shop Version 1.0.0.932 *
Maxis, a division of Electronic Arts Inc. - The Sims 2 Version 1.0.0.932 *
Microsoft (R) Windows Script Host Version 5.7.0.16599 *
Microsoft Corporation - Internet Explorer Version 6.00.2900.5512 *
Microsoft Corporation - Messenger Version 4.7.3001 * Microsoft Corporation - Windows Installer - Unicode Version 3.1.4001.5512 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows® NetMeeting® Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1132.0 *
Microsoft(R) MSN (R) Communications System Version 7.02.0005.2202 *
Microsoft(R) Windows Media Player Version 9.00.00.4503 *
Microsoft® .NET Framework Version 2.0.50727.42 *
Mozilla Corporation - Firefox Version 3.0.6 *
NetgearCUv2 Application Version 1, 0, 0, 55 *
NVIDIA Firewall. Version 2.2.0.488 *
NVIDIA nSvcIp Version 2, 2, 0, 464 *
NVIDIA nSvcLog Version 2, 2, 0, 464 *
NVIDIA® NVMixer Version 1.0.444 *
I appreciate any help I can get!
Melina
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I even tried plugging in some headphones.... Nothing at all. What's the next step, please?
Linear Mode
