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Which version do you have ? Usually what happens is that if you get the free version then the update won't work (simply they want you to pay for the full version) but if you get the 15 day or 30 days trail version then you could do a update (for the period of trail version).
Of other good software for detecting spy ware it Spy Sweeper and their 30 days trial version lets you do update and it works great too.
cheers
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AMD Athlon 3200+ 2Gig RAM, OS: XP Pro
VMWare 6.xx, Guest OS: DOS622, 98SE, Windows 2K, Windows XP Home, FreeBDS 6.2, MEPIS, CenOS44, Windows 2003 Server SBS, Windows 2003 Server Enterprise, Windows Vista Ultimate
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