Problem Connecting to Internet...Please Help

[marclond]

Hey Everyone,

Ok I’m having a problem connecting to the internet and here's the thing:

I have connected my modem and have recently reinstalled Windows on my PC,

I followed the installation guide through my ISP CD, when the software on the CD tries to reset my DHCP (By connecting to the provider), it takes a few minutes then come up with a ‘failure’ message, the software then advises me to go back to the previous step to make sure all the connections and wires have been set up properly.

Now on the network options screen I tried connecting my modem using ‘Windows wizard’ but I get a ‘Limited status or no connectivity’ message, with the usual exclamation box on the computers icon on the bottom left of my screen.

What annoying is that, when I put the same RG45 cable, from my modem, into the back of my laptop, it works fine, don’t need to do anything, the internet runs. I have also compared the settings of my Laptop and my PC, both are identical.

Software on my:

PC: Windows XP SP2

Laptop: Windows XP SP2 Version 2002

Can someone please help me, its so annoying.

Thanks.

[marclond]

Hey Everyone,

Ok I’m having a problem connecting to the internet and here's the thing:

I have connected my modem and have recently reinstalled Windows on my PC,

I followed the installation guide through my ISP CD, when the software on the CD tries to reset my DHCP (By connecting to the provider), it takes a few minutes then come up with a ‘failure’ message, the software then advises me to go back to the previous step to make sure all the connections and wires have been set up properly.

Now on the network options screen I tried connecting my modem using ‘Windows wizard’ but I get a ‘Limited status or no connectivity’ message, with the usual exclamation box on the computers icon on the bottom left of my screen.

What annoying is that, when I put the same RG45 cable, from my modem, into the back of my laptop, it works fine, don’t need to do anything, the internet runs. I have also compared the settings of my Laptop and my PC, both are identical.

Software on my:

PC: Windows XP SP2

Laptop: Windows XP SP2 Version 2002

Can someone please help me, its so annoying.

Thanks.

[marclond]

Hey Everyone,

Ok I’m having a problem connecting to the internet and here's the thing:

I have connected my modem and have recently reinstalled Windows on my PC,

I followed the installation guide through my ISP CD, when the software on the CD tries to reset my DHCP (By connecting to the provider), it takes a few minutes then come up with a ‘failure’ message, the software then advises me to go back to the previous step to make sure all the connections and wires have been set up properly.

Now on the network options screen I tried connecting my modem using ‘Windows wizard’ but I get a ‘Limited status or no connectivity’ message, with the usual exclamation box on the computers icon on the bottom left of my screen.

What annoying is that, when I put the same RG45 cable, from my modem, into the back of my laptop, it works fine, don’t need to do anything, the internet runs. I have also compared the settings of my Laptop and my PC, both are identical.

Software on my:

PC: Windows XP SP2

Laptop: Windows XP SP2 Version 2002

Can someone please help me, its so annoying.

Thanks.

BTW I reposted, got no responses earlier, so anyone?

[hjadon]

i think when u get an interenet connection then company give u an i.p. adress u go to the control panel and then go to the internet option and then click on lan and u have got properties like option then u click on this and u got internet protocol and when u click on internet protocol then u got i.p. address column and submit ur i.p.adress and u start ur net

[snowmonkey]

marclond,

I assume that you have cable modem rather then DSL, correct?

Usually cable company tie the IP address with your MAC address.....so if you MAC address changes then you wouldn't be able to get an IP address.....there two ways around it:

1- Use a router, that would give you plenty of IP address internally for you PC and laptop and more.

2- before you connect the Ethernet cable from Laptop to PC, you need to release the IP address on the laptop and the connect the Ethernet cable to the PC (it's pain in the neck)

Releasing IP address:
Go to Start / Run , type in CMD and click Enter.....in command prompt type in: ipconfig /release ENTER

That's all you need to do.

Hope this helps.

Cheers