Internet crashes for no reason at all

[adami]

i am currently using a belkin 54g wirless router, with Virgin media as ISP with a 20mb connection.

i will be doing anything or even nothing and it will just crash or restart itself. I havnt contacted them about it yet unless i cant get a fix on here from you help full lot

i have looked into idol times and all that crap sill no luck, iam administrator for the router settings so i can change it all i want i just have very little interent and network knowledge.

if you can help please talk in user friendly terms as possible : ) cheers.

[DaveC2003]

I also have a Belkin 54g wireless router and Virgin as my ISP but I havent had any connection problems.

Log onto the router webpage and check it's event logs for any errors. If none, check the Event Viewer on your PC.

How to get to Event Viewer in XP (if you have this OS): http://support.microsoft.com/kb/308427

How to get to Event Viewer in Vista (if you have this OS): http://www.computerperformance.co.uk...ent_viewer.htm

Find any errors and let me know what they are so we can find a solution to the problem.

[adami]

ok i got nothing in router event logs, but this event viewer shows Dchp errors and says the following, and i beleive it happened when i get DCED

The IP address lease 192.168.2.2 for the Network Card with network address 081073083866 has been denied by the DHCP server 192.168.2.1 (The DHCP Server sent a DHCPNACK message).

[adami]

ive also noticed errors with DCOM and warnings with Tcpip, do these need to be noted to you? as its to do with TCP/IP

[DaveC2003]

Originally Posted by adami

ok i got nothing in router event logs, but this event viewer shows Dchp errors and says the following, and i beleive it happened when i get DCED

The IP address lease 192.168.2.2 for the Network Card with network address 081073083866 has been denied by the DHCP server 192.168.2.1 (The DHCP Server sent a DHCPNACK message).

Well looks like you found your problem, caused by DHCPNACK (DHCP (Dynamic Host Configuration Protocol) Negative Acknowledgment
). It is a problem due to the connection between the router and the computer.

I would put the router back to factory reset and set it up again, this should stop the dropout of the connection.

Click link below to see other solutions from someone else with the same problem.

http://groups.google.co.uk/group/alt...F-8&q=DHCPNACK

Hope this helps.

[adami]

ok i will not have any idea what to do if i restore factory defaults, will it wipe all the data that needs to be added?

ive made a backup of it first

[adami]

Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 081073083866. The following error occurred:
The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

is something im getting