help with norton system works 2004!!!!

[peo]

i have installed norton system works (without norton antivirus) about 3 months ago and till now it has worked great, but today, when i wanted to run norton protected recycle bin (icon on the desktop instead of normal recycle bin after installing norton system works) it gave a message:

Norton protection status
Norton protection status has encountered a probelm and needs to close. We are sorry for the inconvenience
Please tell Microsoft about this problem
We have created...

Send error report Don't send

Sometimes it gives me also a message
Colud not make communication link with norton unerase protection service.

And inportant to tell is also that norton protected recycle bin after that message doesn't work. Otherwise all other programs of norton systemworks works still normally (one botton check-up, ...)

Could anyone help?

peo

[Miz]

I've had some success with Norton's automated support.

Go to http://www.symantec.com/techsupp/support_options.html and click on the "Automated Support Assistant" button. It will ask for permission to install its software so let it. It will then check your Norton stuff and, hopefully, identify the problem and either fix it for you or tell you how to fix it.

It's not 100% effective but it doesn't take very long so it's worth a shot.