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Yeah, I'd say it could be a number of things. I love DVD Shrink, and haven't had any problems with it. It takes about 1 and a half hours to back up a dvd for me. Setup shouldn't be a problem. It sounds like either your CPU can't handle it, or you may have a setting wrong. What are the specs of your pc, and burner?
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Dell Poweredge SC420
Windows MCE 2005
Intel P4 2.8 Ghz 800 Mhz FSB
1GB DDR2 RAM
40GB SATA for OS
300GB & 100GB for storage
Yamaha Dcrappy Soundcard
Pioneer DVD+/-RW Burner 16x
nVidia DualTV MCE tuner
ATI RADEON X700 PCI-E 256MB
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