Outlook express highlighting printing issue

[Sartori]

Hello

I just got done doing a new install of xp home and ran into an issue in outlook express. Running xp service pack 2 with all security updates, norton antivirus, hp printer.

In Outlook express if you want to print just part of an e-mail message you can highlight the part you want to print go up to print (within the message window) and in the page range section you can check selection and hit print and it will print the part you highlighted. On the computer i'm working on if you do that the selection option is greyed out.....

Also if theres a picture in the e-mail and you right click on the picture and select copy to paste it into another e-mail all you get is one of those infamous red x's.

I have two computers and a laptop at home and I can do these things on all three but not the one I'm working on.

I have never ran into this and have searched around for this problem but nobody seems to have any answers so thought I would try here.

Thanks for any help!!

[U.S. Patriot]

Originally Posted by Sartori

Hello

I just got done doing a new install of xp home and ran into an issue in outlook express. Running xp service pack 2 with all security updates, norton antivirus, hp printer.

In Outlook express if you want to print just part of an e-mail message you can highlight the part you want to print go up to print (within the message window) and in the page range section you can check selection and hit print and it will print the part you highlighted. On the computer i'm working on if you do that the selection option is greyed out.....

Also if theres a picture in the e-mail and you right click on the picture and select copy to paste it into another e-mail all you get is one of those infamous red x's.

I have two computers and a laptop at home and I can do these things on all three but not the one I'm working on.

I have never ran into this and have searched around for this problem but nobody seems to have any answers so thought I would try here.

Thanks for any help!!

I was wondering if you are using Outlook Express 6?
If so, did you go into the Tools -> Options. Next, click the Send Tab. Under the Mail Sending Format header, and ensure that HTML Button is highlighted as your mail sending format. Next, click on the HTML Settings Button, and ensure that SEND PICTURE WITH MAIL has a checkmark.

As for the printing option. I'm able to print off an email I have recieved but not one I'm sending, the print option is greyed out.
You might look at these sites:
http://www.infopackets.com/channels/...ess_part_2.htm
http://www.microsoft.com/windows/IE/.../OEtopten.mspx