Multimedia Audio controller peoblem

[joshkc]

i recently installed xp and now im not getting any sound. pliz help
here's my everest report

Field Value
Computer
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name PAL
User Name Admin

Motherboard
CPU Type Intel Pentium 4 640, 3200 MHz (16 x 200)
Motherboard Name Unknown
Motherboard Chipset ATI Radeon Xpress 200
System Memory 960 MB (DDR2-667 DDR SDRAM)
BIOS Type Award (09/05/06)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display
Video Adapter ATI Radeon Xpress 200 (RC410)
3D Accelerator ATI Radeon Xpress 200 (RC410)

Multimedia
Audio Adapter ATI SB450 - AC'97 Audio Controller

Storage
IDE Controller ATI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
IDE Controller Standard Dual Channel PCI IDE Controller
Disk Drive Generic USB CF Reader USB Device
Disk Drive Generic USB SM Reader USB Device
Disk Drive Generic USB MS Reader USB Device
Disk Drive Apple iPod USB Device (3 GB, USB)
Disk Drive WDC WD800BB-22JHC0 (74 GB, IDE)
Disk Drive Generic USB SD Reader USB Device
Optical Drive IDE-DVD DVDRW8801
SMART Hard Disks Status OK

Partitions
C: (NTFS) 72002 MB (64531 MB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network
Network Adapter Realtek RTL8139/810x Family Fast Ethernet NIC (62.30.74.45)

Peripherals
USB1 Controller ATI SB450 - USB Controller
USB1 Controller ATI SB450 - USB Controller
USB Device USB Human Interface Device
USB Device USB Mass Storage Device
USB Device USB Mass Storage Device

[igziop]

CAN SOMEONE PLEASE HELP I NEED SOUND HORRIBLE MUSIC IS MY LIFE HAHAH NO BUT PLEASE SSAME PROBLEM AS EVERYONE , I REINSTALED WINDOWS LIEK MOST AND NOTHING , I FIXED THIS ONCE BUT REINSTALED WINDOWS AGIAN ABD COULDNT SEEM TO FIX IT THIS TIME , TEH DRIVER ON HP.CA I DOWNLOAD THE CORRECT ONE AND SAYS NO WDM DRIVER DECTED OR SOMETHING
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) HP Pavilion 06 DB287A-ABA 864N 09b1104RE101XENO3
System Serial Number: MX31016141 NA900
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6577 020
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 3.14 02/14/2003
Drives Memory Modules c,d
320.06 Gigabytes Usable Hard Drive Capacity
271.33 Gigabytes Hard Drive Free Space

HP DVD Writer 200j [CD-ROM drive]
NWZ TUJO5Q7 SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

USB Card Reader USB Device [Hard drive] -- drive 2
USB Card Reader USB Device [Hard drive] -- drive 3
USB Card Reader USB Device [Hard drive] -- drive 4
USB Card Reader USB Device [Hard drive] -- drive 5
WDC WD1600AB-22DBA0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WMACK1626079, rev 65.13G65, SMART Status: Healthy
WDC WD1600JB-00GVA0 [Hard drive] (160.04 GB) -- drive 1, s/n WD-WMAL92556154, rev 08.02D08, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 137.19 GB free
i: (NTFS on drive 1) 160.03 GB 134.14 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 14/09/2008 2:33:06 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9800 PRO (Microsoft Corporation) [Display adapter]
RADEON 9800 PRO SEC (Microsoft Corporation) [Display adapter]
SRC 13.8 [Monitor] (13.8"vis, April 1999)
Bus Adapters Multimedia
AGT4VW0R IDE Controller
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices
Lucent Win Modem


1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC
primary Auto IP Address: 192.168.2.12 / 24
Gateway: 192.168.2.1
Dhcp Server: 192.168.2.1
Physical Address: 00:10C:E6:9B:B4

Networking Dns Server: 192.168.2.1
NEC OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device (2x)
USB Human Interface Device (2x)
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
Generic USB Hub
USB Mass Storage Device
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q873339 - Important (details...)
Q885835 - Important (details...)
Q885836 - Important (details...)
Q887472 - Moderate (details...)
Q888302 - Important (details...)
Q890046 - Moderate (details...)
Q890859 - Important (details...)
Q891781 - Important (details...)
Q893756 - Important (details...)
Q896358 - Critical (details...)
Q896423 - Critical (details...)
Q896428 - Moderate (details...)
Q899587 - Moderate (details...)
Q899589 - Important (details...)
Q899591 - Moderate (details...)
Q900725 - Important (details...)
Q901017 - Important (details...)
Q901214 - Critical (details...)
Q902400 - Important (details...)
Q905414 - Moderate (details...)
Q905749 - Important (details...)
Q908519 - Critical (details...)
Q908531 - Critical (details...)
Q911280 - Important (details...)
Q911562 - Critical (details...)
Q911564 - Important (details...)
Q911927 - Important (details...)
Q913580 - Low (details...)
Q914388 - Critical (details...)
Q914389 - Important (details...)
Q918118 - Important (details...)
Q918439 - Critical (details...)
Q920213 - Critical (details...)
Q920670 - Important (details...)
Q920683 - Critical (details...)
Q920685 - Moderate (details...)
Q923191 - Critical (details...)
Q923414 - Important (details...)
Q923980 - Important (details...)
Q924270 - Low (details...)
Q924667 - Important (details...)
Q925398 - Critical (details...)
Q925902 - Critical (details...)
Q926255 - Important (details...)
Q926436 - Important (details...)
Q927779 - Critical (details...)
Q927802 - Important (details...)
Q928255 - Important (details...)
Q929123 - Important (details...)
Q930178 - Critical (details...)
Q931261 - Critical (details...)
Q931784 - Important (details...)
Q932168 - Critical (details...)
Q933729 - Important (details...)
Q935839 - Critical (details...)
Q935840 - Critical (details...)
Q936021 - Critical (details...)
Q936782 - Important (details...)
Q937894 - Moderate (details...)
Q938127 - Critical (details...)
Q941569 - Critical (details...)
Q941693 - Important (details...)
Q943055 - Critical (details...)
Q943460 - Critical (details...)
Q943485 - Important (details...)
Q944653 - Important (details...)
Q945553 - Important (details...)
Q946026 - Critical (details...)
Q948590 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
Internet Explorer
SP2 (SP2)
Windows XP
SP3
KB888111WXPSP2 on 11/09/2008 (details...)
KB898461 on 11/09/2008 (details...)
KB935448 on 12/09/2008 (details...)
KB944338-V2 on 12/09/2008 (details...)
KB950749 on 12/09/2008 (details...)
SP4
KB938464 on 12/09/2008 (details...)
KB946648 on 12/09/2008 (details...)
KB950762 on 12/09/2008 (details...)
KB950974 on 12/09/2008 (details...)
KB951066 on 12/09/2008 (details...)
KB951072-V2 on 12/09/2008 (details...)
KB951376-V2 on 12/09/2008 (details...)
KB951698 on 12/09/2008 (details...)
KB951748 on 12/09/2008 (details...)
KB952287 on 12/09/2008 (details...)
KB952954 on 12/09/2008 (details...)
KB953838 on 12/09/2008 (details...)
KB953839 on 12/09/2008 (details...)

[bookworm]

[quote=igziop]CAN SOMEONE PLEASE HELP I NEED SOUND HORRIBLE MUSIC IS MY LIFE HAHAH NO BUT PLEASE SSAME PROBLEM AS EVERYONE , I REINSTALED WINDOWS LIEK MOST AND NOTHING , I FIXED THIS ONCE BUT REINSTALED WINDOWS AGIAN ABD COULDNT SEEM TO FIX IT THIS TIME , TEH DRIVER ON HP.CA I DOWNLOAD THE CORRECT ONE AND SAYS NO WDM DRIVER DECTED OR SOMETHING
Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) HP Pavilion 06 DB287A-ABA 864N 09b1104RE101XENO3
System Serial Number: MX31016141 NA900
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.67 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6577 020
Bus Clock: 133 megahertz
BIOS: Phoenix Technologies, LTD 3.14 02/14/2003
Drives Memory Modules c,d
320.06 Gigabytes Usable Hard Drive Capacity
271.33 Gigabytes Hard Drive Free Space

HP DVD Writer 200j [CD-ROM drive]
NWZ TUJO5Q7 SCSI CdRom Device [CD-ROM drive]
3.5" format removeable media [Floppy drive]

USB Card Reader USB Device [Hard drive] -- drive 2
USB Card Reader USB Device [Hard drive] -- drive 3
USB Card Reader USB Device [Hard drive] -- drive 4
USB Card Reader USB Device [Hard drive] -- drive 5
WDC WD1600AB-22DBA0 [Hard drive] (160.04 GB) -- drive 0, s/n WD-WMACK1626079, rev 65.13G65, SMART Status: Healthy
WDC WD1600JB-00GVA0 [Hard drive] (160.04 GB) -- drive 1, s/n WD-WMAL92556154, rev 08.02D08, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 160.03 GB 137.19 GB free
i: (NTFS on drive 1) 160.03 GB 134.14 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 14/09/2008 2:33:06 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] RADEON 9800 PRO (Microsoft Corporation) [Display adapter]
RADEON 9800 PRO SEC (Microsoft Corporation) [Display adapter]
SRC 13.8 [Monitor] (13.8"vis, April 1999)
Bus Adapters Multimedia
AGT4VW0R IDE Controller
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 None detected
Communications Other Devices
Lucent Win Modem


1394 Net Adapter
Realtek RTL8139 Family PCI Fast Ethernet NIC

are your audio plugs in an expansion slot - click image to focus
http://www.overclockeddoc.com/bookwo...0io%20slot.JPG

are you trying to install the Sound Blaster driver from HP

[igziop]

It is in the expansion slot , and im just trying to dl everything , I NEED sound lol , its killing me without sound

[bookworm]

Originally Posted by igziop

It is in the expansion slot , and im just trying to dl everything , I NEED sound lol , its killing me without sound

conlicting info from HP as to the sound card, get Everest - post the Computer/Summary section, bit leave out the De-Bug PCI section
http://www.softpedia.com/get/System/...-Edition.shtml

[igziop]

Field Value
Computer
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows XP Professional
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ADMIN-B5BE41983
User Name Administrator
Logon Domain [ TRIAL VERSION ]
Date / Time 2008-10-09 / 20:24

Motherboard
CPU Type Intel Pentium 4, 2666 MHz (20 x 133)
Motherboard Name MSI MS-6577
Motherboard Chipset Intel Brookdale-G i845G
System Memory [ TRIAL VERSION ]
DIMM1: Smart Modular SM5646485D8N6CHIBH 512 MB PC2100 DDR SDRAM (2.5-3-3-6 @ 133 MHz) (2.0-2-2-5 @ 100 MHz)
DIMM2: Micron 8VDDT6464AG-265CA [ TRIAL VERSION ]
BIOS Type Award (02/14/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter RADEON 9800 PRO (Microsoft Corporation) (128 MB)
Video Adapter RADEON 9800 PRO SEC (Microsoft Corporation) (128 MB)
3D Accelerator ATI Radeon 9800 Pro (R350)
Monitor Shamrock C509 [15" CRT] (917111487)

Multimedia
Audio Adapter Creative EMU10K2 Audigy Audio Processor

Storage
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Storage Controller AC8GUUT3 IDE Controller
Floppy Drive Floppy disk drive
Disk Drive USB Card Reader USB Device
Disk Drive USB Card Reader USB Device
Disk Drive USB Card Reader USB Device
Disk Drive USB Card Reader USB Device
Disk Drive WDC WD1600AB-22DBA0 (149 GB, IDE)
Disk Drive WDC WD1600JB-00GVA0 (149 GB, IDE)
Optical Drive HP DVD Writer 200j (DVD:2.4x/2.4x/8x, CD:12x/10x/32x DVD+RW)
Optical Drive NWZ TUJO5Q7 SCSI CdRom Device
SMART Hard Disks Status OK

Partitions
C: (NTFS) [ TRIAL VERSION ]
I: (NTFS) 149.0 GB (124.3 GB free)
Total Size [ TRIAL VERSION ]

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse HID-compliant mouse

Network
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-10-DC-E6-9B-B4
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192. [ TRIAL VERSION ])
Modem Lucent Win Modem

Peripherals
FireWire Controller NEC uPD72874 IEEE1394 OHCI 1.1 3-port PHY-Link Controller
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device Generic USB Hub
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device

DMI
DMI BIOS Vendor Phoenix Technologies, LTD
DMI BIOS Version 3.14
DMI System Manufacturer HP Pavilion 06
DMI System Product DB287A-ABA 864N
DMI System Version 09b1104RE101XENO3
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer MICRO-STAR INTERNATIONAL CO., LTD
DMI Motherboard Product MS-6577
DMI Motherboard Version 020
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer
DMI Chassis Version
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 2 / 0

[bookworm]

Originally Posted by igziop

Field Value
Computer
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows XP Professional
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name ADMIN-B5BE41983
User Name Administrator
Logon Domain [ TRIAL VERSION ]
Date / Time 2008-10-09 / 20:24

Motherboard
CPU Type Intel Pentium 4, 2666 MHz (20 x 133)
Motherboard Name MSI MS-6577
Motherboard Chipset Intel Brookdale-G i845G
System Memory [ TRIAL VERSION ]
DIMM1: Smart Modular SM5646485D8N6CHIBH 512 MB PC2100 DDR SDRAM (2.5-3-3-6 @ 133 MHz) (2.0-2-2-5 @ 100 MHz)
DIMM2: Micron 8VDDT6464AG-265CA [ TRIAL VERSION ]
BIOS Type Award (02/14/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter RADEON 9800 PRO (Microsoft Corporation) (128 MB)
Video Adapter RADEON 9800 PRO SEC (Microsoft Corporation) (128 MB)
3D Accelerator ATI Radeon 9800 Pro (R350)
Monitor Shamrock C509 [15" CRT] (917111487)

Multimedia
Audio Adapter Creative EMU10K2 Audigy Audio Processor

Storage
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Storage Controller AC8GUUT3 IDE Controller
Floppy Drive Floppy disk drive
Disk Drive USB Card Reader USB Device
Disk Drive USB Card Reader USB Device
Disk Drive USB Card Reader USB Device
Disk Drive USB Card Reader USB Device
Disk Drive WDC WD1600AB-22DBA0 (149 GB, IDE)
Disk Drive WDC WD1600JB-00GVA0 (149 GB, IDE)
Optical Drive HP DVD Writer 200j (DVD:2.4x/2.4x/8x, CD:12x/10x/32x DVD+RW)
Optical Drive NWZ TUJO5Q7 SCSI CdRom Device
SMART Hard Disks Status OK

Partitions
C: (NTFS) [ TRIAL VERSION ]
I: (NTFS) 149.0 GB (124.3 GB free)
Total Size [ TRIAL VERSION ]

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse
Mouse HID-compliant mouse

Network
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-10-DC-E6-9B-B4
Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192. [ TRIAL VERSION ])
Modem Lucent Win Modem

Peripherals
FireWire Controller NEC uPD72874 IEEE1394 OHCI 1.1 3-port PHY-Link Controller
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
USB Device Generic USB Hub
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Human Interface Device
USB Device USB Mass Storage Device

DMI
DMI BIOS Vendor Phoenix Technologies, LTD
DMI BIOS Version 3.14
DMI System Manufacturer HP Pavilion 06
DMI System Product DB287A-ABA 864N
DMI System Version 09b1104RE101XENO3
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer MICRO-STAR INTERNATIONAL CO., LTD
DMI Motherboard Product MS-6577
DMI Motherboard Version 020
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer
DMI Chassis Version
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 2 / 0

it's a sound blaster audigy card , this driver should work
http://support.creative.com/Products... me=Audigy+SE

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[bookworm]

Originally Posted by locatioaidu

spam - removed

if this is a report from your comp, can you post the report, am reluctant to open a file which I am not familiar with.

[Cozzi]

Windows XP Professional Service Pack 2 (build 2600) ASUSTeK Computer INC. A7N8X-E REV 2.xx
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.85 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A7N8X-E REV 2.xx
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD ASUS A7N8X-E Deluxe ACPI BIOS Rev 1008 12/05/2003
Drives Memory Modules c,d
217.45 Gigabytes Usable Hard Drive Capacity
125.14 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4040B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD2500JB-00FUA0 [Hard drive] (250.06 GB) -- drive 1, s/n WD-WCAEP1016589, rev 15.05R15, SMART Status: Healthy
WDC WD800JB-00DUA3 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMACM1879052, rev 75.13B75, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DDR1' is Empty
Slot 'DDR2' has 512 MB
Slot 'DDR3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 10.49 GB 1.63 GB free
d: (NTFS on drive 1) 137.44 GB 108.63 GB free
e: (NTFS on drive 0) 69.53 GB 14.88 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 10/12/2008 1:55:36 PM (admin)
Cosmin 10/24/2008 12:17:52 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller RADEON 9600 SERIES [Display adapter]
RADEON 9600 SERIES - Secondary [Display adapter]
Default Monitor
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) MPU-401 Compatible MIDI Device
Realtek AC'97 Audio
Standard Game Port
USB Audio Device
Communications Other Devices

1394 Net Adapter
Marvell Yukon Gigabit Ethernet 10/100/1000Base-T Adapter, Copper RJ-45
primary Auto IP Address: 99.226.145.147 / 23
Gateway: 99.226.144.1
Dhcp Server: 99.226.144.1
Physical Address: 00:0E:A6:54:58:2B

Networking Dns Server: 64.71.255.198
OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Root Hub (3x)





SIMILAR PROBLEM
MULTIMEDIA AUDIO CONTROLLERS ARE in question mark...PLZ HELP

[bookworm]

Originally Posted by Cozzi

Windows XP Professional Service Pack 2 (build 2600) ASUSTeK Computer INC. A7N8X-E REV 2.xx
Enclosure Type: Desktop
Processor a Main Circuit Board b
1.85 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A7N8X-E REV 2.xx
Bus Clock: 166 megahertz
BIOS: Phoenix Technologies, LTD ASUS A7N8X-E Deluxe ACPI BIOS Rev 1008 12/05/2003
Drives Memory Modules c,d
217.45 Gigabytes Usable Hard Drive Capacity
125.14 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4040B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD2500JB-00FUA0 [Hard drive] (250.06 GB) -- drive 1, s/n WD-WCAEP1016589, rev 15.05R15, SMART Status: Healthy
WDC WD800JB-00DUA3 [Hard drive] (80.03 GB) -- drive 0, s/n WD-WMACM1879052, rev 75.13B75, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'DDR1' is Empty
Slot 'DDR2' has 512 MB
Slot 'DDR3' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 10.49 GB 1.63 GB free
d: (NTFS on drive 1) 137.44 GB 108.63 GB free
e: (NTFS on drive 0) 69.53 GB 14.88 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 10/12/2008 1:55:36 PM (admin)
Cosmin 10/24/2008 12:17:52 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller RADEON 9600 SERIES [Display adapter]
RADEON 9600 SERIES - Secondary [Display adapter]
Default Monitor
Bus Adapters Multimedia
Standard Enhanced PCI to USB Host Controller
Standard OpenHCD USB Host Controller (2x) MPU-401 Compatible MIDI Device
Realtek AC'97 Audio
Standard Game Port
USB Audio Device
Communications Other Devices

1394 Net Adapter
Marvell Yukon Gigabit Ethernet 10/100/1000Base-T Adapter, Copper RJ-45
primary Auto IP Address: 99.226.145.147 / 23
Gateway: 99.226.144.1
Dhcp Server: 99.226.144.1
Physical Address: 00:0E:A6:54:58:2B

Networking Dns Server: 64.71.255.198
OHCI Compliant IEEE 1394 Host Controller
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Composite Device
USB Root Hub (3x)





SIMILAR PROBLEM
MULTIMEDIA AUDIO CONTROLLERS ARE in question mark...PLZ HELP

Asus don't have the Realtek audio driver listed - check this to see if realtek is default audio

Check Control Panel/ Sound & Audio Devices/ Audio tab/ Sound Playback click on down arrow and check that the correct audio is selected. Typically the problem will be they something like "modem line 0 playback" might have been substituted for the proper audio device

if not get the driver here
http://www.realtek.com.tw/downloads/...&Software=True

Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[MulesMarinair]

Hi from Scotland folks,

I'm in the same boat as a lot of people on this thread.

Re-installed XP and I'd lost the multimedia audio controller. When I try try to download the files from Realtek or update the driver, I get a warning saying it isn't digitally signed, it progresses on until I get a blue-screen and the laptop resets.

I've checked the sound/audio tab via control panel and the drop down box is disabled/shaded out.

Belarc details as follows, any help at all appreciated -
Thanks
Gerry


Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) DIXONSXP W621DC DXDC0F07
System Serial Number: NB4BW6M1J2C8
Enclosure Type: Other
Processor a Main Circuit Board b
1.60 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
Board: DIXONSXP W621DC KBC Revision:3904
BIOS: Phoenix DXDC0F07 10/28/2004
Drives Memory Modules c,d
55.64 Gigabytes Usable Hard Drive Capacity
52.08 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RW GWA-4080N [CD-ROM drive]

FUJITSU MHT2060AT [Hard drive] (60.01 GB) -- drive 0, s/n NN51T4A15GPU, rev 0022, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'J6A' has 256 MB
Slot 'J7A' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 55.64 GB 52.08 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
xxxxxxxxxx 29/10/2008 20:53:14 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] ATI MOBILITY RADEON 9600/9700 Series [Display adapter]
MS_ 19.7 [Monitor] (19.7"vis)
Bus Adapters Multimedia
Ricoh R/RL/5C476(II) or Compatible CardBus Controller (2x)
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Multimedia Audio Controller
Communications Other Devices

1394 Net Adapter
Intel(R) PRO/Wireless 2200BG Network Connection
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:0E:35:8A1:42
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: 192.168.1.254
Physical Address: 00:03:25:0F:CE:65

Networking Dns Server: 192.168.1.254
OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)

[bookworm]

Originally Posted by MulesMarinair

Hi from Scotland folks,

I'm in the same boat as a lot of people on this thread.

Re-installed XP and I'd lost the multimedia audio controller. When I try try to download the files from Realtek or update the driver, I get a warning saying it isn't digitally signed, it progresses on until I get a blue-screen and the laptop resets.

I've checked the sound/audio tab via control panel and the drop down box is disabled/shaded out.

Belarc details as follows, any help at all appreciated -
Thanks
Gerry


Operating System System Model
Windows XP Home Edition Service Pack 2 (build 2600) DIXONSXP W621DC DXDC0F07
System Serial Number: NB4BW6M1J2C8
Enclosure Type: Other
Processor a Main Circuit Board b
1.60 gigahertz Intel Pentium M
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
Board: DIXONSXP W621DC KBC Revision:3904
BIOS: Phoenix DXDC0F07 10/28/2004
Drives Memory Modules c,d
55.64 Gigabytes Usable Hard Drive Capacity
52.08 Gigabytes Hard Drive Free Space

HL-DT-ST DVD-RW GWA-4080N [CD-ROM drive]

FUJITSU MHT2060AT [Hard drive] (60.01 GB) -- drive 0, s/n NN51T4A15GPU, rev 0022, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'J6A' has 256 MB
Slot 'J7A' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 55.64 GB 52.08 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
xxxxxxxxxx 29/10/2008 20:53:14 (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers Display
Intel(R) 82801DBM Ultra ATA Storage Controller - 24CA
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] ATI MOBILITY RADEON 9600/9700 Series [Display adapter]
MS_ 19.7 [Monitor] (19.7"vis)
Bus Adapters Multimedia
Ricoh R/RL/5C476(II) or Compatible CardBus Controller (2x)
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 Multimedia Audio Controller
Communications Other Devices

1394 Net Adapter
Intel(R) PRO/Wireless 2200BG Network Connection
primary Auto IP Address: 192.168.1.64 / 24
Gateway: 192.168.1.254
Dhcp Server: 192.168.1.254
Physical Address: 00:0E:35:8A1:42
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: 192.168.1.254
Physical Address: 00:03:25:0F:CE:65

Networking Dns Server: 192.168.1.254
OHCI Compliant IEEE 1394 Host Controller
Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (4x)

can you look under the notebook, I think it's a Phillips, is the model shown

[MulesMarinair]

Hi

Yes, sorry for omitting that bit. Its a Philips Freeline x20L.

Thanks for coming back so quickly

[bookworm]

Originally Posted by MulesMarinair

Hi

Yes, sorry for omitting that bit. Its a Philips Freeline x20L.

Thanks for coming back so quickly

According to the Tech guys it has Sigmatel High Definition audio chip but sound driver is Realtek AC'97 go here http://www.realtek.com.tw/downloads/...&Software=True

Click I Accept – wait for site to reload – click Next

Download the (Executable) file – save to desktop – double click downloaded file and follow installation instructions.

Set a System Restore Point before installing just in case
Start / All Programs / Accessories / System Tools / System Restore – click radio button Create a restore point and follow instructions

[faeriehunter]

I am having the same big yellow ? next to my multimedia audio controller. I was about to put my foot through the monitor when I found this forum. Here is my Belarc report and I hope someone can help.


Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) Dell Computer Corporation Dimension 8250
System Service Tag: 4YYH621 (support for this PC)
Chassis Serial Number: 4YYH621
Enclosure Type: Mini-Tower
Processor a Main Circuit Board b
2.65 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: Dell Computer Corp.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A01 10/22/2002
Drives Memory Modules c,d
119.96 Gigabytes Usable Hard Drive Capacity
90.19 Gigabytes Hard Drive Free Space

HL-DT-ST CD-RW GCE-8481B [CD-ROM drive]
LITEON DVD-ROM LTD163 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD1200JB-75CRA0 [Hard drive] (120.00 GB) -- drive 0, s/n WD-WMA8C3364172, rev 16.06V16, SMART Status: Healthy 512 Megabytes Installed Memory

Slot 'RIMM1' has 256 MB
Slot 'RIMM2' has 256 MB
Slot 'RIMM3' is Empty
Slot 'RIMM4' is Empty
Local Drive Volumes

c: (NTFS on drive 0) 119.96 GB 90.19 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 6/23/2005 12:39:40 PM (admin)
rick 11/18/2008 5:47:12 PM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account AGFA-AccuSet v52.3 on LPT1:
CAPTURE FAX BVRP on NUL:
Lexmark X74-X75 on USB004

Controllers Display
Standard floppy disk controller
Intel(r) 82801BA Bus Master IDE Controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] NVIDIA GeForce4 MX 420 [Display adapter]
DELL M992 [Monitor] (17.2"vis, s/n 4N7362B5BLBF, November 2002)
Bus Adapters Multimedia
VIA Rev 5 or later USB Universal Host Companion Controller (4x)
VIA USB Enhanced Host Controller (2x) Unimodem Half-Duplex Audio Device
Communications Other Devices
SoftV90 Voice Speakerphone Modem


Intel(R) PRO/100 M Network Connection
primary Auto IP Address: 72.177.27.121 / 21
Gateway: 72.177.24.1
Dhcp Server: 10.34.224.1
Physical Address: 00:07:E9:BD:85:75

Networking Dns Servers: 24.93.41.127
24.93.41.128
USB Human Interface Device
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
HID-compliant mouse
USB Root Hub (6x)
Virus Protection [Back to Top]
Norton AntiVirus Version 15.00
Virus Definitions Version 4/17/2008 Rev 3
Last Disk Scan on Monday, November 10, 2008 9:12:11 PM
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 11/11/2008 Microsoft Security Bulletin Summary) have been installed.


Installed Microsoft Hotfixes [Back to Top]
DataAccess
Q823718 on 10/5/2003 (details...)
Q832483 on 1/18/2004 (details...)
KB870669 (details...)
DirectX
DX9
SP1:
KB839643-DIRECTX9 on 6/9/2004 (details...)
Internet Explorer 6
SP1
KB834707-IE6SP1-20040929.091901 on 10/15/2004 (details...)
WGA
SP0
KB892130 on 11/18/2008 (details...)
Windows Media Format 11 SDK
KB929399 (details...)
SP0
KB929399 on 3/16/2007 (details...)
Windows Media Player 10
KB911565 (details...)
KB917734_WMP10 (details...)
SP0
KB911565 on 2/17/2006 (details...)
KB917734_WMP10 on 6/17/2006 (details...)
Windows Media Player 11
KB936782_WMP11 (details...)
KB939683 (details...)
KB954154_WM11 (details...)
SP0
KB939683 on 8/31/2007 (details...)
KB954154_WM11 on 9/25/2008 (details...)
SP2
KB936782_WMP11 on 8/15/2007 (details...)
Windows Media Player 6.4
KB925398_WMP64 (details...)
SP0
KB925398_WMP64 on 12/13/2006 (details...)
Windows Media Player
WM817787 (details...)
Q828026 (details...)
SP0
Q828026 on 10/10/2003 (details...)
KB911564 on 2/17/2006 (details...)
Windows XP
KB941569 (details...)
SP0
KB928090-IE7 on 2/18/2007 (details...)
KB929969 on 1/10/2007 (details...)
KB931768-IE7 on 5/9/2007 (details...)
KB933566-IE7 on 6/13/2007 (details...)
KB937143-IE7 on 8/15/2007 (details...)
KB938127-IE7 on 8/15/2007 (details...)
KB939653-IE7 on 10/10/2007 (details...)
KB941569 on 12/12/2007 (details...)
KB942615-IE7 on 12/12/2007 (details...)
KB944533-IE7 on 2/13/2008 (details...)
KB947864-IE7 on 4/9/2008 (details...)
KB953838-IE7 on 9/25/2008 (details...)
KB956390-IE7 on 10/15/2008 (details...)
SP10
MSCOMPPACKV1 on 1/10/2007 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP2
KB811113[SP] on 10/16/2004 (details...)
SP3