problem while setup of some softwares

[avinash3]

i am having problem while setup of some softwares
it says;;;;;;;

system error
The win 16 subsystem was unable to enter protected mode
DOS.EXE mustbe in your AUTOEXEC.NT and present in your path

what to do now????????

my pc other info
#os winxp prof sp2
#pentium 4
#avast antivirus

plz help in detail as i m not expert in computer
thanks!!!!!!

[avinash3]

i am having problem while setup of some softwares
it says;;;;;;;

system error
The win 16 subsystem was unable to enter protected mode
DOS.EXE mustbe in your AUTOEXEC.NT and present in your path

what to do now????????

other info
#os winxp prof sp2
#pentium 4
#avast antivirus

plz help in detail as i m not expert in computer
thanks!!!!!!

[snowmonkey]

See the cause and resolution on the follwoing link ....(It applies to Windows XP as well)

http://support.microsoft.com/kb/103104


Cheers